Redbox Reviews

Current Employee – been working at Redbox full-time for more than 3 years

Pros – Great benefits! You also get to watch movies for free.

Cons – Only getting 30 hours a week and I merchandise 48 kiosk.

Yes, I would recommend this company to a friend

Current Employee – been working at Redbox full-time for more than 3 years

Pros – Flexible schedule, great mileage pay, great benefits (insurance, time off, etc),

Cons – Communication, growth (all non-field employees are on Chicago)
 no real interaction with management, everything revolves around "metrics" instead of rational, logical thoughts/data

Advice to Senior Management – Communicate. Stop relying on "metrics" to make decisions. GET INTO THE FIELD and you will get more answers than you could imagine

No, I would not recommend this company to a friend

Current Employee – been working at Redbox full-time for more than 3 years

Pros – - Power in the numbers. If you can prove that your idea/project makes business sense (positive ROI), you are very likely to be able to explore and implement the idea/project.

- Enthusiastic and collaborative employees.

- Hot brand that consumers love.

Cons – - No career development planning for employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Redbox full-time for more than 3 years

Pros – Not stuck in an office

Cons – Merchandising kiosks in sometimes blistering cold conditions.
 I have worked as a Field Service Rep. for nearly 3 yrs. now & rarely do I see pay bonuses & never an hourly pay raise.
Now the company deducts mileage reimbursement to the 1st & last kiosk we service each day. This can easily be 25 miles. We have to use our own vehicles & pay for our own gas up-front but are paid 50+ cents a mile. The wear & tear on your vehicle from the stop & go\heavy traffic is extensive with all auto repairs costs on you.. Any accident costs while on the job are also totally on you. God forbid you get injured in an accident while working.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Redbox

Pros – Rapid growing company - stable.

Cons – High stress level with speed of growth.

No, I would not recommend this company to a friend

Current Employee – been working at Redbox

Pros – Known company and can start when you want

Cons – Ways changing, low pay, they are always taking something away from the employees

Advice to Senior Management – When the workers are doing their job leave them alone and allow them to work

Current Employee – been working at Redbox

Pros – Aggressive growth company
Fast track development of employees
Concern with employees safety
Great Benefits

Responsive forward thinking management
Great name in the industry
Very customer oriented

Cons – The possible worst thing of working with Redbox is the realization that this company is not ready for the eventual movement to streaming.

Advice to Senior Management – How can we expect a great name like redbox to lead the future when there is no response to streaming? How long is redbox going to keep quiet about the future of redbox.

Former Employee – worked at Redbox

Pros – Overall, Redbox will always be near and dear to my heart. They paid very well and were very informative on what needed to be done or changes that were being made. I would still be with the company today, but unfortunately they moved their center to another location. They were very professional about the move, and treated us fairly. They are a great company to work for and I wish them the best of success.

Cons – Hardly any cons, except, at first there were a couple employees that acted as if they were entitled to act and do as they please, however once a particular stance was taken to ensure that people were where they needed to be, it was much better and I appreciate the short time of micromanagement for the betterment of service we provided to our customers.

Advice to Senior Management – Keep up the great work, I really liked the job and felt we were compensated accordingly.

Yes, I would recommend this company to a friend

Current Employee – been working at Redbox

Pros – The best thing is being able to see movies before released on DVD. There are a bit of flexibility in the work week which is nice as well.

Cons – Internal support is horrid. Little to no guidance for new hires. I have been employed part time with them for almost 2 months and still don't have access to the websites I need to do my job on a weekly basis. I had zero access for the first month including no way to submit time sheets. I had to manually email them in and hope they got passed on.
My direct manager consistently passes on information that is old and outdated and when compared to other managers of his same level is not consistent. Communication in the company is abysmal.

Advice to Senior Management – Retrain the "helpdesk" and get some kind of system in place for access requests and new hires that has some type of visibility for people. I spent over a month with no accounts to get into anything and nobody could help me. Nobody cared and all my suggestions were ignored. I had to threaten to quit twice in order to get somebody to actually spend more than 5 minutes on the phone with me. I was usually told they would call me right back with an answer and never received a call.

No, I would not recommend this company to a friend

Former Employee – worked at Redbox

Pros – Open Scheduling
Watch All the Movies You Want

Cons – Impossible to get a day off, certain percentage has to be done every single day. Unless you double up on one day. You won't get off.

Advice to Senior Management – Everyone starts out on a flat rate, and that goes up based on reviews and tenure. I believe what should be taken into account, when it concerns pay, is the number of kiosks/discs(dispatched to them on a weekly) that the field representative is responsible for. For example, one member(with less kiosks) on the team may get as many hours, due to the fact if his distance driving is further. Yet, the person with more kiosks or even more discs, just by using the numbers game and probability; is more prone to having to deal with general errors in sorting, missing discs,etc. and variances(due to numerous machines(QLM failing, Disc stuck, etc), as well as being in the elements more, than the person who is just in their vehicle a bit more.

They both get 40 hours. Yet a person with 20 kiosks whose, distance is greater, compared to the person with 40 kiosks with twice as many discs; just closer together.Their responsibility is greater, and so is probability of error, so their pay should be adjusted according.

No, I would not recommend this company to a friend