Red Lobster Reviews

Updated 22 October, 2014
Updated 22 October, 2014
535 Reviews
3.3
535 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
177 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 36 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Can be strenuous at times, especially during periods such as Lobster Fest or Endless Shrimp (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster full-time (more than 3 years)

    Pros

    All system in placed. very well organized. They were too much in genuine caring. work life balance good for servers as they earn easy cash money.

    Cons

    They dont understand ground level people. GM was always under pressure.

    Advice to ManagementAdvice

    Should have faith in your team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Restaurant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Calgary, AB
    Former Employee - Restaurant Manager in Calgary, AB

    I worked at Red Lobster full-time (more than an year)

    Pros

    Top-notch training for managers at Darden corporate headquarters in Florida. Excellent training for front-line employees. Pay is reasonable for management. Work-life balance is good.

    Cons

    Not all managers are adequate, as is often the case everywhere.

    Advice to ManagementAdvice

    To all GM's: Sincerely appreciate your staff (including restaurant managers) on a regular basis. Value opinions more, and don't micromanage your managers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It is a good experience but it could be better if Management will listen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Ottawa, ON
    Current Employee - Restaurant Manager in Ottawa, ON

    I have been working at Red Lobster full-time (more than 5 years)

    Pros

    Good atmosphere and good operational support.

    Cons

    schedule and limitations for managers to control certain functions that are centralized.

    Advice to ManagementAdvice

    Personal growth and training are not the priority.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Good money good hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster part-time (more than 3 years)

    Pros

    Good hours - closes at 10pm, quality customers - price per plate +$20 = ok tips

    Cons

    Limited flexibility around working during holidays - as per any restaurant job

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager

    I worked at Red Lobster (more than 10 years)

    Pros

    Great structure and great values towards customer

    Cons

    No work life balance. Long hours and no room for growth

    Advice to ManagementAdvice

    Appreciate your employees and their value

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Am loving it there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Saskatoon, SK
    Current Employee - Line Cook in Saskatoon, SK

    I have been working at Red Lobster part-time (more than an year)

    Pros

    Friendly environment and the managers are understanding

    Cons

    They do not have a good benefit plan for workers

    Recommends
  8.  

    Very corporate, very set in their ways.

    Current Employee - Server in Toronto, ON
    Current Employee - Server in Toronto, ON

    I have been working at Red Lobster full-time (more than 5 years)

    Pros

    Full benefits for full time employees, flexible scheduling and good tips.

    Cons

    Very corporate, very set in their ways and sometimes horrible management.

    Advice to ManagementAdvice

    If you power trip, your employees will not respect you.

  9. 1 person found this helpful  

    no growth for managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, ON
    Current Employee - Anonymous Employee in Burlington, ON

    I have been working at Red Lobster

    Pros

    weekly salary, good training, good company

    Cons

    no life, no growth, life is a hell

    Advice to ManagementAdvice

    start looking at their managers not directors

    Doesn't Recommend
    No opinion of CEO
  10.  

    Great Experience, Great Food!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Professional in Rogers, AR (US)
    Former Employee - Service Professional in Rogers, AR (US)

    I worked at Red Lobster full-time (more than an year)

    Pros

    Higher ticket prices. Personalized experiences due to guests eating there for special occasions. Good Benefits.

    Cons

    Keeping them biscuits coming. LOL

    Advice to ManagementAdvice

    none at this time

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Raised my family on a server's salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Dayton, OH (US)
    Former Employee - Server in Dayton, OH (US)

    I worked at Red Lobster part-time (more than 10 years)

    Pros

    VERY flexible schedule. You get to pretty much make your own decisions as to whether or not you should offer free dessert or something if your guests are upset about something. Fast paced, fun environment. Opportunity to make close friends with customers and other employees. Ability to switch shifts with other servers whenever you want.

    Cons

    Unsatisfactory benefits-if you even work enough hours to qualify for them. A lot of your fellow servers are working here to make their "drinking" money. It's not their household money. Therefore, they don't take the job seriously. This means they do the minimal or slack off on their own duties--which means you pick up their slack. ENDLESS SHRIMP!!! Customers think it's a game to see if they can eat the most you've ever served. This means they are going to sit at your table FOREVER and then tip you like crap! A lot of menu changes.

    Advice to ManagementAdvice

    The people at corporate obviously have NEVER served before. Some of the things they come up with are just ridiculous!! The managers at the store level that I worked with, for the most part, were awesome!

    Recommends
    Neutral Outlook
    Disapproves of CEO

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