Red Lobster
3.3 of 5 388 reviews
www.redlobster.com 5000+ Employees

Red Lobster Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

3.3 388 reviews

                             

71% Approve of the CEO

Red Lobster President Kim Lopdrup

Kim Lopdrup

(126 ratings)

65% of employees recommend this company to a friend
388 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away"
    in 28 reviews
  • "Great General Manager, Flexible Hours, Fun Employees, and Great Customers"
    in 17 reviews
Cons:
  • "Working long hours, I was working about average 70 hours a week"
    in 15 reviews
  • "4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations"
    in 11 reviews
  • Show more review highlights

Reviews

 

Very corporate, very set in their ways.

Server (Current Employee)
Toronto, ON

I have been working at Red Lobster full-time for more than 5 years

ProsFull benefits for full time employees, flexible scheduling and good tips.

ConsVery corporate, very set in their ways and sometimes horrible management.

Advice to Senior ManagementIf you power trip, your employees will not respect you.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good money good hours

Anonymous Employee (Former Employee)

I worked at Red Lobster part-time for more than 3 years

ProsGood hours - closes at 10pm, quality customers - price per plate +$20 = ok tips

ConsLimited flexibility around working during holidays - as per any restaurant job

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Manager

Restaurant Manager (Former Employee)

I worked at Red Lobster for more than 10 years

ProsGreat structure and great values towards customer

ConsNo work life balance. Long hours and no room for growth

Advice to Senior ManagementAppreciate your employees and their value

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Am loving it there

Line Cook (Current Employee)
Saskatoon, SK

I have been working at Red Lobster part-time for more than a year

ProsFriendly environment and the managers are understanding

ConsThey do not have a good benefit plan for workers

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

no growth for managers

Anonymous Employee (Current Employee)
Burlington, ON

I have been working at Red Lobster

Prosweekly salary, good training, good company

Consno life, no growth, life is a hell

Advice to Senior Managementstart looking at their managers not directors

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Ok

Anonymous Employee (Current Employee)

I have been working at Red Lobster

Prosgood pay, friendly environment, good food

Conshectic, bad tips, long hours, stuff

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Growth available in the company

Server and Bartender (Current Employee)

I have been working at Red Lobster part-time for more than a year

Prosvery flexible with time off requests
easy to move up and become manager if you bring the interest to your manager's attention
Easy transfer to another restaurant

ConsSome managers can play favoritism
Long hours during the weekends

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Great company!

Server (Current Employee)
Charlotte, NC (US)

I have been working at Red Lobster part-time

ProsFlexible schedules, good pay, teamwork motivated with VIP service

ConsDue to the company being highly focused on hours, A LOT more is expected with various cleaning and setting up the entire restuarant before AND after your shift (i.e. opening and closing) and still only getting paid $2.13/hr rate

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Hit or miss

General Manager (Current Employee)

I have been working at Red Lobster full-time for more than 8 years

ProsGreat core values and culture.
Reasonable starting pay.
Great training and focus on development.
Organized operations
Focus on promoting within the company.
401-k
Diamond club rewards

ConsUnreasonable labor targets
Low overall compensation/salary
Unreasonable bonus targets
Low bonus payout
Long hours
Occasional poor supervisors
Poor decisions made by executives that result in declining guest counts

Advice to Senior ManagementMore effective evaluation of leaders in Director and above roles to prevent a poor working environment.
Higher base salary to compensate for unachievable bonus targets and low bonus payout.
More focus on effective operations and less focus on strict labor targets.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Would work there again

Certified Trainer (Former Employee)
Sebring, FL (US)

I worked at Red Lobster full-time for more than 5 years

ProsGood benefits, great people to work with, Love that you can get day 1 insurance, and also liked their meetings where you got to learn the food and how to pair it with wine. Employee recognition was nice, for time served. Got to learn all positions on the front end while working there 7 years.

ConsSeemed like only men where getting promoted. This started happening when a new store manager took over, so I don't think its company specific. Uniforms where too hot for restaurant staff and white shirts working with all that cocktail sauce was ridiculous! We spent too much on new shirts. Shoe reimbursement was nice, but if you insist on those shirts you should provide them. They are too specific, and did I mention HOT!!! Nothing like serving food with sweat dripping in peoples food.

Advice to Senior ManagementChange the uniform shirts, offer promotion equally, and employee recognition should be done for quality of work not just for time served.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Red Lobster? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Red Lobster reviews and ratings - including employee satisfaction and approval ratings for Red Lobster CEO Kim Lopdrup . All 388 reviews are posted anonymously by Red Lobster employees.