RealPage Reviews

Updated 27 September, 2014
Updated 27 September, 2014
202 Reviews
2.9
202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RealPage CEO Stephen T. Winn
Stephen T. Winn
129 Ratings

Review Highlights

Pros
  • Cool Office location, great people to be around (in 13 reviews)

  • Office culture in San Francisco is a bit laid back for some teams, good work/life balance (in 7 reviews)


Cons
  • Staff is always stressed and depressed, no such thing as a work life balance (in 10 reviews)

  • Upper management does not readily share information (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent pay... Strict performance rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Leasing Agent  in  Carrollton, TX (US)
    Former Employee - Senior Leasing Agent in Carrollton, TX (US)

    I worked at RealPage full-time for less than a year

    Pros

    The goid things about working for Realpage is that the pay is good and they have several training classes that you take quarterly which increase your pay.

    Cons

    The performance expectations are a bit to high. There is a point system, in which, if you have kids or anything health wise that may cause you to leave or be absent, it will still count against with a doc note or not.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Freelance Photographer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Freelance Photographer  in  Houston, TX (US)
    Current Employee - Freelance Photographer in Houston, TX (US)

    I have been working at RealPage as a contractor for more than a year

    Pros

    I have been shooting for RealPage for about a year now and have greatly enjoyed my time with them. The lead photographer who I report to is very friendly and helpful. The assignments are clearly defined and so are the companies expectations. A shot list is provided so that every shot that they require can be accounted for during the shoot.

    Cons

    They don't pay as much as some of the other companies.

    Advice to ManagementAdvice

    Email communication is great but if there is ever a time you need to speak with someone in management due to a question while on the job, it is difficult to get the person you need to speak to about the issue on the phone.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at RealPage full-time for less than a year

    Pros

    The company is growing a ton and there is lots of room to move horizontally if you are not satisfied with your department. Vertical growth is definitely possible from what I've learned in the few months I've been here.

    Cons

    SF office is nice but a good 10-15 minute walk from Bart or Muni. Could benefit from better communication between offices as the main office is in Carrollton, TX.

    Advice to ManagementAdvice

    All departments would benefit from a clear path on individual growth within a position and vertically. RP University needs to be more than an online training tool, but needs to include in person training, motivational tactics, and effective feedback loops.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Chaotically fun and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Carrollton, TX (US)
    Current Employee - Anonymous Employee in Carrollton, TX (US)

    I have been working at RealPage full-time for more than 3 years

    Pros

    This company is changing and evolving on a monthly basis. Nearly 4000 people but can feel much smaller and more nimble. Very nice, intelligent, and caring leaders who also roll up their sleeves and do real work. A global footprint with offices in India, Philippines and Spain. Multiple acquisitions each year but much of the growth is expansion. Top player in the industry!

    Cons

    The challenges come with the rapid growth and being the leader in the industry. The company constantly reorganizes. Basic larger company functions like internal communications and business planning are missing. Common processes and systems are being created on-the-run.

    Advice to ManagementAdvice

    Increase internal communications to pull the company together and fix internal challenges and opportunities before further acquisition activity.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Realpage wants to think it is a great place to work..they still have a lot of work to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Stated for Fear of Retaliation  in  Carrollton, TX (US)
    Current Employee - Not Stated for Fear of Retaliation in Carrollton, TX (US)

    I have been working at RealPage full-time for more than 5 years

    Pros

    casual dress, benefits are average and so is pay. Like most Company's some departments seem to work well and others don't.

    Cons

    lack of upward mobility
    massive overtime with no rewards or recognition
    Lack of inter-department communication and follow through

    Advice to ManagementAdvice

    Top executives still treat many facits of this company like a small business
    Departments refuse to work together to improve overall Company results
    Company continually losing top talent of employees that DID make a difference and care.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer  in  San Francisco, CA (US)
    Current Employee - Developer in San Francisco, CA (US)

    I have been working at RealPage full-time for more than a year

    Pros

    Office culture in San Francisco is a bit laid back for some teams, good work/life balance.

    Cons

    Pay slightly below average, management in Texas does not understand San Francisco culture.

    Advice to ManagementAdvice

    Please try to understand how tech companies are suppose to function in San Francisco Bay Area.

    No opinion of CEO
  8. 3 people found this helpful  

    TX Headquarters thinks SF is the ugly stepchild

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at RealPage

    Pros

    - There are some people in the office who are very nice.
    - Office space is newer and nice, very modern.
    - Somewhat flexible
    - Good location

    Cons

    This is mostly directed at management in TX since there is no hiring in SF anyways.
    - All upper management has left. This has left some groups being lead by managers who do not know what they are doing.
    - Teams are being set up to fail by not having enough people to support what is expected.
    - Moral is TERRIBLE. You are firing people without explaining and trying to tell people that you are not closing the SF office? Everyone in the office is talking and most do not feel as though they are being told the truth.
    - Pay is low
    - All the products are broken
    - NO growth potential. If you work hard do not expect to get noticed.

    Advice to ManagementAdvice

    Texas may be cheaper, but theres a reason all the smartest in tech move to SF. Also take a closer look at management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Stop Buying Companies. Start thinking Texas has all the answers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at RealPage full-time for more than 3 years

    Pros

    The CEO is a visionary
    The stock plan for key employees is top notch

    Cons

    The Executive team knows how to run a software business, but doesn't have a clue about Marketing Services
    There is a not-invented in Texas mentality in Dallas. The problem is Dallas HQ isn't full of average performers
    In order to grow the business, they buy companies. The integration of the acquisitions is poor
    The Chief People Officer position is Red Herring. There is very little growth on the tech side and on the management side, once you becomes a VP - you have the privilege of joining the CEO's hit list of people he wants to get rid of.

    Advice to ManagementAdvice

    Stop acquiring companies
    Stop promoting who the CEO likes to executive positions.
    Treat your technical people with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Dazed and confused isnt just the name of a movie, it describes management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Dallas, TX (US)
    Current Employee - Sales in Dallas, TX (US)

    I have been working at RealPage full-time for more than a year

    Pros

    If someone wanted to write a report about how companies shouldnt be run, this is THE place. This is a company that has absolutely zero fear of doing the same thing over and over and getting the exact same miserable results. It is actually hard to believe how the company is run until after you have endured it for yourself. Imagine graduating from high school then being forced to go through it again, thats RealPage. Oh, I forgot about the Friday morning breakfasts, they usually get good tacos.

    Cons

    This is my second sales job and I know that this is not normal. How do you start -
    There is no person in this entire organization who understand how/why/when they get paid. Every commission check can be clawed back as long as you are employed by this company. The only people who know how much they are getting paid is management because they are on a different plan. If you actually hit your number, you get a surprise audit from commissions to make sure that you never see that check. ANd nobody will help you to understand why you dont get paid, I guess its legal somehow to not pay people.
    Training is a laugh. It will take you years to figure this place out. Years.
    This company has no problem in having relatives report to each other. No lying, the favoritism isnt hidden or discouraged, 'thats just RealPage' is how it gets explained. If you are on the right team, skill isnt necessary, you are going to get run over with opportunity. (Meters here, come getcha meters over here,,,,)
    Promotions go to those who are the right look or the SVP likes, it doesnt matter if you can actually explain something to a customer. The Vps are puppets.
    If you want a promotion, hold your breath and threaten to quit. You will get promoted way higher than if you actually try to earn it.
    It takes weeks to get an add on order to a customer. And when you do, the customer is so frustrated they dont want the service anymore but they are stuck with RealPage. It takes longer now to get an order out than when I started.
    Marketing, billing, implementations - all of these departments are set up to run perfectly. Perfectly for a company with 42 customers. In 1998.
    You wont hit your quota here unless you get the right accounts. You can spend a year trying to sell to an account that has no products but you get paid the same if companies just add new properties. If you arent working for the right vp, go kick rocks.

    Advice to ManagementAdvice

    Come downstairs and try to put in an order. I double dog dare you. Try to get someone to help with a bill problem, you will find out how many people it takes to get anything done. Lots of focus on the sale and no focus on service. How many people work here? WHAT DO THEY DO Promote good people instead of friends/relatives, its how the rest of the world works. Fix your infrastructure. Who am I kidding, these guys listen to no one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    No Place For Skilled Software Persons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer IV  in  Carrollton, TX (US)
    Current Employee - Software Developer IV in Carrollton, TX (US)

    I have been working at RealPage full-time for less than a year

    Pros

    None really. Pay was ok but bennies are average at best.

    If you are new to software development, it may be a good place to get a "starter" job but that's it. I feel for anyone new to software development that goes to work here and thinks this is how the rest of the world works. It's not, trust me.

    Cons

    Too many lifers who are content to accept things as they are. "We do it this way because we always have done it this way." is the prevailing mood. They are lifers because they would struggle to find jobs elsewhere.

    They say they want to change but are afraid to change.

    Bloated middle management. Stay there long enough and you are a manager. Qualified or not. Once you make middle management, you spend the rest of your time ensuring you don't have to take any blame for anything.

    Managers are heavily bonused - this is a bad thing because of the previous statement. Their entire existence then becomes based around getting their bonuses. That means ensuring they don't get blamed for anything.

    CEO's dad started the company. Pretty much all you need to know.

    Much of the software (blame) is off-shored to the Philippines and India. Convenient for local managers.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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