Rackspace

  www.rackspace.com
  www.rackspace.com

Rackspace Reviews

Updated 14 December, 2014
Updated 14 December, 2014
504 Reviews
3.6
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Taylor Rhodes
0 Ratings

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 25 reviews)

  • Great culture and endless opportunities (if you earn them) (in 31 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 33 reviews)

  • Sometimes the work life balance can be difficult (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall great experience, fun work environment. Friends and family atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain Analyst in San Antonio, TX (US)
    Current Employee - Supply Chain Analyst in San Antonio, TX (US)

    I have been working at Rackspace as an intern (less than an year)

    Pros

    This is a company that exudes core values on a daily basis. They take them very seriously. Leadership emphasizes transparency with employees.

    Cons

    A little disorganized on the business side. Not a clear path of growth and undetermined management track. It is hard to tell where you will be in 5-10 years with the company.

    Advice to ManagementAdvice

    Great work life balance. I would recommend increasing salary and intern pay. Company should look into relocation fees. The colleges they recruit at are typically outside of San Antonio and the company doesn't help with housing.

    Approves of CEO
  2. 1 person found this helpful  

    Wonderful place to work, filled with great people and exciting opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in San Antonio, TX (US)
    Current Employee - Accountant in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than an year)

    Pros

    Culture and values are clearly shared among Rackers. It is a company that has a lot of potential. People enjoy working there.

    Cons

    Industry is highly competitive with big players that may affect the company's future.

    Advice to ManagementAdvice

    Hold on to that competitive advantage - Fanatical Support - which differentiates you from every company in the world.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    What an unbelievable company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in San Antonio, TX (US)
    Current Employee - Senior Marketing Manager in San Antonio, TX (US)

    I have been working at Rackspace full-time (less than an year)

    Pros

    As I'm sure most other reviews note - its all about the culture at Rackspace - the core values are actually principles every Racker lives by - such as treat fellow Rackers like friends and family, results over flash and be transparent. It is a very exciting and dynamic organization full of very bright, competent people striving towards becoming one of the greatest services organizations in the world.

    Cons

    Its a big company, with a lot of growth, so change is ever present - if you aren't flexible, this is not the organization for you.

    Advice to ManagementAdvice

    Now that the 8k is over and senior leadership has been selected, I look forward to holding to our strategy

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Horrible!! Nordie no good news!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA (US)
    Former Employee - Sales Associate in Los Angeles, CA (US)

    I worked at Rackspace

    Pros

    Employee discount, smiles on the customers face when they find a good deal

    Cons

    Horrible family life, depression, mental malfunction just not worth it.

    Advice to ManagementAdvice

    Doest matter, they will never change

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    This place is not moving in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in San Antonio, TX (US)
    Current Employee - Systems Engineer in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    Get to work on a plethora of issues, really great co workers, personal growth in terms of learning

    Cons

    Where to start...low pay, too much of teacher pet of employee promotions and reviews. They are killing all the culture benefits like the events they use to have such as racktober fest in order to increase their bottom line. This isn't the same company as it use to be, but now just your regular any other company.

    Advice to ManagementAdvice

    Your people are leaving because if it is just another mistreated, low paying company. They can be mistreated elsewhere for twice the money. I have seen people also turned down during interviews just because they missed 1 question during a 3 hour interview. You will not get good talent when you have these macho attitudes of people being afraid of being de-throned by someone else smarter coming in. This happens over and over...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    gone down hill from what it use to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX (US)
    Current Employee - Anonymous Employee in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than 5 years)

    Pros

    You will make a lot of great friends and learn a lot.

    Cons

    office politics are too strong here. You will get turned down for transfers after interviewing because it is not what you know, but who you know. Many techs are leaving due to mismanagement and low industry pay.

    Advice to ManagementAdvice

    Act like we were before we went public. Be a leader, not a manager. Stand up for your employeers instead of just saying yes to your superiors.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 8 people found this helpful  

    The new Rackspace (not what it use to be but better than most)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Antonio, TX (US)
    Current Employee - Product Manager in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than 8 years)

    Pros

    Rackers and Core Values. Friends and Family - it's really a thing.
    Work-Life Balance for most.
    Leading-edge technology that's really does make the Internet work!

    Cons

    Political agendas and the "Strategy Boys" - stay true to the mission of providing Fanatical Support.
    The Transparency Core Value is great but be prepared to see (or get caught in) the political battles first hand.

    Advice to ManagementAdvice

    Rackers know that Fanatical Support is the essence of what makes us great. Stay on this mission.
    There are way too many cooks in the kitchen and quite frankly their battles are exhausting. Taylor needs to clean house and get rid of some of the "Strategy Boys".

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Rackspace

    Pros

    Great culture and benefit, flexible environment

    Cons

    Lots of politics and most of the key roles are taken by the people who have no idea about what they are talking about

    Advice to ManagementAdvice

    Stick to your own unique culture

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    soft engineer

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace part-time

    Pros

    good environment, nice building, nice people

    Cons

    delay of product delivery... ... ...

  11.  

    The best company I ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator II in London, England (UK)
    Current Employee - Linux Systems Administrator II in London, England (UK)

    I have been working at Rackspace full-time (more than an year)

    Pros

    Relaxed working environment , managers that look after you .

    Cons

    It's in Hayes .....

    Advice to ManagementAdvice

    Keep the good Rackers satisfied !!!

    Recommends
    Positive Outlook
    Approves of CEO

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