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Rackspace
3.9 of 5 276 reviews
www.rackspace.com San Antonio, TX 1000 to 5000 Employees

Rackspace Reviews

Updated Jun 14, 2013
All Employees Current Employees Only

3.9 276 reviews

                             

89% Approve of the CEO

Rackspace President, CEO, and Director A. Lanham Napier

A. Lanham Napier

(232 ratings)

84% of employees recommend this company to a friend
276 Employee Reviews
Relevance Date Rating
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Mostly good, but watch out for some of the Managers

Business Development Associate (Former Employee)
Hayes, England (UK)

I worked at Rackspace full-time for less than a year

ProsGreat working environment, great benefits and perks, Good movement within the company and support from the majority of the management teams.

ConsThe sales sector is tougher and a lot less about engagement and environment than the support sectors. Don't mess around with these guys

Yes, I would recommend this company to a friend

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Good Company to Work for if you like to Advance

Support Technician I (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace full-time for more than a year

ProsYou get all the tools and guidance you need to advance, all you have to do is want it and have the drive.

Consnot much negative to say about the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Linux Racker

Linux Systems Administrator (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace full-time for more than a year

ProsRackspace has an amazing working environment! Everyone is encouraged to learn and grow professionally as well as empowered with the freedom to apply and cultivate your personal strengths.

ConsAs incintive to accept the position and move to San Antonio , I was promised a certian pay for the first three months to take the onboarding and training after which I would recieve a substantial increase. I took a 20k cut in annual pay to make the move. I have yet to recover the loss after 2 years and do not expect to see an increase for another two. Currently. Pay is ok but just barely competitive but the knowledge base and training opportunity is outstanding. This could be a great transition job.

Advice to Senior ManagementPay your people what they are worth and keep your promises.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fantastic company to work for

Software Developer II (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace full-time for more than a year

ProsDo not regret my decision to become a Racker at all. It's great to be surrounded by bright and dedicated developers. There is no shortage of resources and support to help us grow as developers.

ConsNothing unique to the company. Some folks just love having meetings.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Company to work for

Anonymous Employee (Former Employee)

I worked at Rackspace full-time for more than 3 years

Prosgreat culture
good work-life balance for the industry

ConsMid management is hit and miss

Yes, I would recommend this company to a friend

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Good people

Account Administrator Intern (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace as an intern for less than a year

ProsVery good culture, and don't micro manage if you get your work done you can come in late to work and wear what ever you want.

ConsMy internship was cut short due to some miscommunications and even though i was promised my internship to restart after i took 2 weeks off when i came back there was some problems and i couldnt restart

Yes, I would recommend this company to a friend

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Excellent place to work but it depends on the department...

Anonymous Employee (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace full-time for more than 7 years

ProsRackspace is fun and has several excellent perks. This is the only job I have ever worked for at over 5 years and I still enjoy coming in to work. The highest leaders such as Directors, VPs, the CEO, the President of the company, and the chairman of the board are all incredible people.

ConsSome departments may have poorer upper management than others. These particular departments tend to hire or promote team leads that they feel bond with them on a personal level. If they feel that they can socialize with a person outside of work, yet they also meet some qualifications of the job, they will be more highly considered for employment into lower level leadership (team lead positions). Knowledge of the job itself isn't considered as important as the ability to interact well with senior managers.

Advice to Senior ManagementAllow employees to express issues that affect them without reprimanding them and deeming them as "negative" when they have legitimate concerns. Many times, there are issues that affect customers and business but when an employee attempts to speak up about the issues, upper management (in this particular department) takes offense and either writes up the employee, which then scares them into transferring to a different department; or they terminate them. Several very tenured and experienced employees transfer away to different departments due to this. I cannot speak for every department and will not mention which department this issue correlates to, but unfortunately it is an issue that multiple people notice.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great work environment

Linux Systems Administrator I (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace full-time for more than a year

Prosnerf wars, nice people, and real learning opportunities

ConsNone that I can think of.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fantastic Company

Software Developer I (Current Employee)
San Antonio, TX (US)

I have been working at Rackspace full-time for more than a year

ProsFriends and Family Culture is the heart. Dedicated to doing great things and innovation is never frowned upon - it is encouraged. Perfect personal/work life balance. Great atmosphere. Brilliant people. Doesn't get much better.

ConsI cant complain - I am very satisfied with Rackspace.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Churn and Burn Sales

Enterprise Business Development Consultant (Former Employee)
Austin, TX (US)

I worked at Rackspace full-time for more than a year

ProsThey HAD a great culture.

ConsThe Good 'Ole Boys Club is alive and well.

Advice to Senior ManagementPut some educated people from outside of the company in place. Provide training and get rid of handing all of the deals to the "chosen ones".

No, I would not recommend this company to a friend

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Rackspace Hosting is the world’s leading specialist in hosting and cloud computing. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed… Full Overview

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