Quality Inn & Suites

  www.qualityinn.com
  www.qualityinn.com
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Quality Inn & Suites Reviews

Updated 12 September, 2014
Updated 12 September, 2014
31 Reviews
2.9
31 Reviews
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Employee Reviews

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  1.  

    Good place for customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor  in  Ottawa, ON
    Current Employee - Night Auditor in Ottawa, ON

    I have been working at Quality Inn & Suites full-time for more than a year

    Pros

    meeting many people, honing customer service skills

    Cons

    poor pay, weak management, the occational nasty guest

    Recommends
    Neutral Outlook
  2.  

    Laid back but low paying experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor  in  Bedford, PA (US)
    Current Employee - Night Auditor in Bedford, PA (US)

    I have been working at Quality Inn & Suites full-time for more than a year

    Pros

    Easing going, the troubles you encounter don't compare to other jobs within this pay bracket. Mostly sitting, standing, and little lifting required. Doing the nightly audit is a breeze.

    Cons

    I can't make a living off this pay, only 8 dollars an hour with no overtime can't pay even the most basic living requirements.

    Advice to ManagementAdvice

    Consider pay raises for your employees can't live under these rates.

    Recommends
    Positive Outlook
  3.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk  in  Ledgewood, NJ (US)
    Former Employee - Front Desk Clerk in Ledgewood, NJ (US)

    I worked at Quality Inn & Suites part-time for more than a year

    Pros

    Very accommodating as far as scheduling.

    Cons

    Do not follow up with promises made, not very friendly to customers

    Advice to ManagementAdvice

    Need to treat customers better as a whole

    Recommends
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  5.  

    I work there for a month as an intern I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites full-time for less than a year

    Pros

    I don't lie I am never late to work you can always trust me to get something done.

    Cons

    I am still healing from a fractured femur and I hate it when someone is doing something there not supposed to be doing

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  6.  

    overall descent job

    Current Employee - Housekeeper  in  Austin, TX (US)
    Current Employee - Housekeeper in Austin, TX (US)

    I have been working at Quality Inn & Suites full-time for less than a year

    Pros

    very flexible work schedule, understanding managers, nice co-workers

    Cons

    low pay, outside job, old hotel

    Advice to ManagementAdvice

    raise the pay

    Doesn't Recommend
  7.  

    Ok "if" you never want $$$

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Front Desk/Audit  in  Tupelo, MS (US)
    Former Employee - Front Desk/Audit in Tupelo, MS (US)

    I worked at Quality Inn & Suites full-time for less than a year

    Pros

    The regular guests were great, they came 1-2 times a week.

    Cons

    Pay, pay, pay...no health benefits at all. You work 5-7 or more days in a row and because the way the pay schedule falls, there's no OT. You may get 2 days off in a row 1 time a month. Regular days off are not promised or guaranteed.

    Advice to ManagementAdvice

    Before you work your people to death, with no benefits or raise in pay, sit back and think "gee would I be ok with this if I was working it ?"

    Neutral Outlook
    No opinion of CEO
  8.  

    Life & Times of a 1st time Sales Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales  in  Christiansburg, VA (US)
    Former Employee - Director of Sales in Christiansburg, VA (US)

    I worked at Quality Inn & Suites full-time for more than 3 years

    Pros

    pay / bonus potential
    self managed
    something new each day

    Cons

    disjointed management
    long hours
    unpredictable
    consider "no double standard" policies

    Advice to ManagementAdvice

    leadership

    Negative Outlook
  9.  

    I worked at a privately owned Quality Inn franchise that was formally a Holiday Inn franchise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked In Several Positions Including Night Auditor  in  Richmond, IN (US)
    Former Employee - Worked In Several Positions Including Night Auditor in Richmond, IN (US)

    I worked at Quality Inn & Suites full-time

    Pros

    -Discounts on hotel rooms, both in town and while traveling.
    -Quick advancement if you're willing to work and show up promptly.

    Cons

    -Upper management wasn't qualified and would pass complaints off to middle management.
    -Employees with the were very unreliable with the exception of a few shining stars.
    -Building was badly in need of repair.

    Advice to ManagementAdvice

    -Take responsibility
    -Don't be afraid to manage and make decision that some employees may not like; you don't have to be everyone's friend.
    -Spend the money to improve the property.

    Recommends
    Negative Outlook
  10.  

    Poorly managed, promises not kept, condescending communication, no reward for any effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor/Front Desk  in  Oakdale, PA (US)
    Former Employee - Night Auditor/Front Desk in Oakdale, PA (US)

    I worked at Quality Inn & Suites part-time for less than a year

    Pros

    Employees are conscientious and have a good work ethic.

    Cons

    Not enough staff, scheduling is grueling, management approaches employees in a condescending manor, individual effort not recognized, not enough pay. Medical benefits eliminated without increased compensation otherwise. Call themselves a green company yet no recycling effort in place; use of Styrofoam plates and bowls and plastic utensils and cups, none of which are recyclable.

    Advice to ManagementAdvice

    Management consists of a mother and a son, neither one lead by example. Inferences of more money with no action to make that happen. Last minute performances by both to remedy problematic situations such as not enough staff. Staff is scheduled six to 10 and 12 days straight or given "turn around" shifts which means a person is scheduled to work 15 hours in a 24 hour period of time. I cannot say one good thing about having worked at this establishment.

    Doesn't Recommend
    Negative Outlook
  11.  

    AWESOME!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk/Auditor/Hostess  in  Houma, LA (US)
    Former Employee - Front Desk/Auditor/Hostess in Houma, LA (US)

    I worked at Quality Inn & Suites part-time for less than a year

    Pros

    Great staff, Great guest!! Just an overall great environment!!! :)

    Cons

    Not enough hours for Servers/Hostesses

    Advice to ManagementAdvice

    N/A

    Recommends

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