Quality Inn & Suites

www.qualityinn.com

Quality Inn & Suites Reviews

Updated 27 January, 2015
Updated 27 January, 2015
45 Reviews
3.3
45 Reviews
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Employee Reviews

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  1.  

    It was a great experience working with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HOUSEMAN in Brampton, ON
    Current Employee - HOUSEMAN in Brampton, ON

    I have been working at Quality Inn & Suites part-time (less than a year)

    Pros

    The work is easy, also there is employee recognition if you are dedicated to your work.

    Cons

    Hotel industry fast paced, mistakes happen and the finger pointing games are bad.

    Advice to ManagementAdvice

    Should be more structured, should hire more experienced people to run management,

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Good place for customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Ottawa, ON
    Current Employee - Night Auditor in Ottawa, ON

    I have been working at Quality Inn & Suites full-time (more than a year)

    Pros

    meeting many people, honing customer service skills

    Cons

    poor pay, weak management, the occational nasty guest

    Recommends
    Neutral Outlook
  3.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Pittsburgh, PA (US)
    Current Employee - Night Auditor in Pittsburgh, PA (US)

    I have been working at Quality Inn & Suites

    Pros

    Amazing place to work excellent training decent pay

    Cons

    Guests can be a handful at times other than that it's an over all wonderful place

    Recommends
    Positive Outlook
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  5.  

    Continental Breakfast attendant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites

    Pros

    location: was close to home

    Cons

    Only scheduled me for 11 hours weekly

    Advice to ManagementAdvice

    Realize that nobody will stay with only being scheduled for 11 hours a week,

  6.  

    I have worked night auditor position at two locations.

    Former Employee - Night Auditor in Council Bluffs, IA (US)
    Former Employee - Night Auditor in Council Bluffs, IA (US)

    I worked at Quality Inn & Suites full-time (less than a year)

    Pros

    I am friendly and know how to talk to the guest and can go out of my way to help.

    Cons

    Fellow employees might not always be on time which could interfere with appointments/etc. you might already have.

  7. 1 person found this helpful  

    It's ok

    Former Employee - Front Desk Clerk in Bloomington, IN (US)
    Former Employee - Front Desk Clerk in Bloomington, IN (US)

    I worked at Quality Inn & Suites full-time (more than a year)

    Pros

    Work with people. Level of responsibility.

    Cons

    Nature of job is kind of soul crushing.

  8.  

    choice hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites

    Pros

    discounted rooms for employees, the Choice privilege points that you gain by signing people up can be used for various gift cards, and free nights at choice hotels

    Cons

    The "quality" of Choice Hotels is extremely inconsistent. Some of them are really nice and many of them are subpar. It makes it difficult to represent the brand because lots of people know they can be crappy.

    Advice to ManagementAdvice

    Increase the standards of ALL your properties so that you can become a dependable brand entirely.

    Doesn't Recommend
    Positive Outlook
  9.  

    Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Mount Pleasant, SC (US)
    Current Employee - Front Desk Agent in Mount Pleasant, SC (US)

    I have been working at Quality Inn & Suites part-time (less than a year)

    Pros

    Colleagues are friends and co-workers

    Cons

    Benefits, (i.e Health, Dental, Vacation, Holidays, Retirement)

    Advice to ManagementAdvice

    Not ethical

    Recommends
    Positive Outlook
  10.  

    Customer service environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in San Diego, CA (US)
    Former Employee - Front Desk in San Diego, CA (US)

    I worked at Quality Inn & Suites (more than a year)

    Pros

    This company is a very fast paced customer service industry and is very nice to work for. Great employer.

    Cons

    I really did not have any cons for this company, the reason I no longer work with them is due to a closer location to my home.

    Advice to ManagementAdvice

    Great

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