Public Storage Reviews

Updated 27 April, 2015
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3.0
408 Reviews
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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
273 Ratings

Pros
  • So you have a good work/life balance if you have things to get taken care of after 6pm (in 14 reviews)

  • There are many oppurtunity to move up after the District Manager level (in 17 reviews)

Cons
  • Being a property manager is a difficult task with a lot of responsibility (in 70 reviews)

  • Not once has any upper management ever looked at my goal board (in 49 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (1)

    This is a great company to work for, a industry leader with really great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training and Support Manager in Los Angeles, CA (US)
    Current Employee - Training and Support Manager in Los Angeles, CA (US)

    I have been working at Public Storage

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Long term stability and a positive working environment. A senior leadership team that has grown revenue while developing a dynamic business model that is extremely responsive to its customer base. Great people, I am a long term employee and have enjoyed the worth ethic and passion of my work colleagues across the whole organization. This is a company with world class operational processes and high standards, it has a culture that is willing to explore and generate new ideas within the industry while remaining laser-focused on the key drivers of the business every day. You need to bring your ‘A’ game but it is truly worth it.

    Cons

    There are no real cons in truth. It is a high performing environment so commitment is big but it’s been very positive in my experience.

    Advice to Management

    Thanks for steering the ship.....

  2. Helpful (2)

    Non resident manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non Resident Manager in San Jose, CA (US)
    Current Employee - Non Resident Manager in San Jose, CA (US)

    I have been working at Public Storage full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Calm environment, low foot traffic, generally work alone

    Cons

    Held to performance sales numbers without the sales pay. Management hassles over issues, but won't handle the problems when they're identified. Unless you find the errors in your pay, it's not managements problem. You can never advance to become a district manager. They only hire from outside the company. Never expect to make more than $20000 a year to $25000. Ever. Expected to hit sales goals, but relief manager work at the property on day off and can drive down your numbers badly but still is your fault.

    Advice to Management

    Work with your employees to create a more open direct line of communication without fear of retaliation. If you want more number, throw in commission for sales.

  3. Learned a lot. Met and networked with some really wonderful people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Gilbert, AZ (US)
    Former Employee - Sales Representative in Gilbert, AZ (US)

    I worked at Public Storage full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great base pay at $15/hr. for Sales Reps. You can work a lot of O.T. if you like extra money. Giant corporation has good benes, 2-3 weeks paid vacation, med, den, vision, fsa, short & long-term disability. You can earn bonus'. Great managers who care about you and talk to you. Great comraderie amongst employees. Lots of Reps have been there over 5years. Job security.

    Cons

    They keep tweaking the bonus structure to take away from the Sales Reps. Live in fear of losing your job every summer (busy season, mandatory OT). Must have thick skin. Must be able to take 35-65calls/7.5hr shifts and keep your cool when you can't make the sale.

    Advice to Management

    Boost morale! Fear factor control is primitive.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. property manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Free apartment and full time

    Cons

    No advancement from within to upper management

  6. Seasoned Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Glendale, CA (US)
    Current Employee - Anonymous Employee in Glendale, CA (US)

    I have been working at Public Storage full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have been here at Public Storage 28 years and loved every minute. Every day has been fulled with exciting and rewarding challenges.

    Cons

    A lot of hard and long work days, but very enjoyable. People who are looking for an "easy" job may not fit with the Public Storage culture.

    Advice to Management

    Continue to look and recruit the top personnel to maintain the professional and sharp personnel standards that have been built over the years.

  7. Helpful (4)

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    If you really need a job this may be a fit for you. As a district manager you will have limited flexibility in your schedule. The bonus program can be up to 32K per year although it's highly unlikely you will do well for consecutive years in the same market.

    Cons

    Most companies view their people as the largest asset, not this one. Turnover at the District Manager level and Property Manager position is very high. As a district manager, you will have zero work life balance. You will be micromanaged as if you didn't know the meaning of the word prior. You will have almost no authority to make decisions on behalf of your employees or customers. Goal setting is based on beating the previous year, it's extremely difficult to succeed multiple years in the same territory. District Managers conduct lock cuts, auctions, coordinate repair and maintenance, conduct a large portion of the HR hiring process, handle the majority of customer service issues. You're always on call and your phone can and will be ringing 7 days a week at all hours. The issue being is your compensation and review is tied to sales management in which you have no time for. Probably the worst aspect is the treatment and pay of the property managers. The expectations put forth on them is well above the pay scale.

    Advice to Management

    Success starts with your employees. Employee satisfaction is the key to sustained growth for any organization. Some degree of work/life balance needs to be addressed. The changes require investment in operations and employees to level off the workload. Changes I'm sure won't be coming any time soon. Spend less time asking employees to write positive reviews on Glass Door and more time on improving the outlook of the existing employee base. I feel like PS is attempting to squeeze every last penny out of an existing business and about to hit a critical point. Properties are falling apart due to R&M budgets. Turnover is high.

  8. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    company is very stable, managers and coworkers are bright, competent and friendly and the work is engaging. tons of opportunity for a self driven individual

    Cons

    not many frills and perks provided for the employees at the workplace

    Advice to Management

    a few days a year where something is done for the employees would be great

  9. Helpful (1)

    Public Storage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PS is a Stable recession proof company

    Cons

    Time Required and Quality of Life

    Advice to Management

    Work to improve the quality of labor

  10. Helpful (1)

    Relief Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relief Manager
    Former Employee - Relief Manager

    I worked at Public Storage full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Full Benefits
    Full-Time
    Bonuses
    Decent pay ($2/hr more than minimum wage)

    Cons

    Close-knit (1 or two people per office)
    Versatile job duties (You do everything--the sales, the janitor jobs, the maintenance, the cleaning of units, etc.)
    Boring at times--real slow--and high paced other times. No in between.
    From personal experience, I was dealt with a terrible Regional Manager, who is the boos of the office. Some of the managers are the same. The managers constantly change districts. We had two managers in 1 year.
    No over-time.

  11. I enjoy working with the customers and Working with good the people I am happy in my job !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Manager
    Current Employee - Field Manager

    I have been working at Public Storage full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The hour are great and there is no day the same .

    Cons

    I drive a hour one way to get to work .

    Advice to Management

    Place the closes person to the store in the the store and keep them at the same store so they will take more pride in it. they will see that the profprofits will increase .

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