Progressive Insurance
3.4 of 5 556 reviews
www.progressive.com Cleveland, OH 5000+ Employees

Progressive Insurance Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.4 556 reviews

                             

78% Approve of the CEO

Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick

Glenn M. Renwick

(365 ratings)

65% of employees recommend this company to a friend
556 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Management sensitive to work-life balance and work hard to accommodate each employee's situation"
    in 40 reviews
  • "Schedule flexibility, fun work environment, supportive management"
    in 46 reviews
Cons:
  • "No work/life balance-as much as you are told that Progressive wants you to have"
    in 19 reviews
  • "Customer Service can always be challenging dealing with the different types of people"
    in 17 reviews
  • Show more review highlights

Reviews

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to and start and work at

IT Helpdesk (Current Employee)

I have been working at Progressive Insurance full-time for more than a year

ProsManagement mentality is great, constant guidance with versatile attitude

Consworkload can be overwhelming sometimes

Advice to Senior Managementget more closer to employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Relaxed, friendly work environment with leaders that geniunely want to do things the right way - truly care about ethics

Anonymous Employee (Current Employee)
Tampa, FL (US)

I have been working at Progressive Insurance full-time for more than 10 years

ProsLeadership, customer focus, comfortable work environment with lots of amenities

ConsNeed to have some flexibility to work schedule - hours of operations are Sun - Sat until 11:30 p.m.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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One of the best places to start your career

Anonymous Employee (Former Employee)

I worked at Progressive Insurance full-time

ProsReally encourage training their beginners. Spend time and money on employee training. Great work atmosphere. Fun culture.

ConsSlow growth through the ranks.

Advice to Senior ManagementFocus on personal growth of employee through the ranks will go a long way in employee satisfaction.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Good employer , excellent building security

Claims Assistant (Former Employee)
Albany, NY (US)

I worked at Progressive Insurance as a contractor for less than a year

ProsGreat staff...very calm working environment

Conshourly quotas, staff under pressures to produce

Yes, I would recommend this company to a friend

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Great employer - Focused on continued improvement with customer and employee satisfaction

Anonymous Employee (Current Employee)

I have been working at Progressive Insurance

ProsSalary and Benefits are good, Flexible work schedule is available to help find work life balance

ConsIt's my pleasure to call my employer for the past 7 years. I have not found any cons to date.

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Customer Service Representative

Customer Service Representative (Current Employee)
Riverview, FL (US)

I have been working at Progressive Insurance full-time for more than a year

ProsI love working at Progressive, they really care about their employees. We have an onsite Gym, Doctors office, Massage Therapist & a full Cafe'

ConsCustomer Service can always be challenging dealing with the different types of people.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Work Work Work

Claims Generalist Trainee (Current Employee)

I have been working at Progressive Insurance full-time for less than a year

ProsCo-workers are great, great pay, great team environment/culture.

ConsBombard you with work in the beginning. Minimal options for upward mobility

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  • Culture & Values
         
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I worked in sales and customer service for two years.

Customer Service Representative (Former Employee)
Riverview, FL (US)

I worked at Progressive Insurance full-time for more than a year

ProsSchedule flexibility, fun work environment, supportive management.

ConsWorking in a call center

Advice to Senior ManagementBe transparent with your subordinates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great!!!!

Claims Generalist Trainee (Current Employee)
Houston, TX (US)

I have been working at Progressive Insurance full-time for less than a year

ProsThe company offered great benefits and gainshare oppuntunity

ConsNot ioingeaally get geat company ready to rreally any cons gr

Advice to Senior Managementconsidering a faster proceess

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I Absolutely Love Progressive!!!!

Customer Service Representative (Current Employee)
Austin, TX (US)

I have been working at Progressive Insurance full-time for less than a year

ProsOnly 1% of applicants are hired, they have an onsite physician and nurse, cafeteria and gym. You can combine your lunches and breaks to have an extended amount of time off the phones.

ConsThere really aren't any cons.

Advice to Senior ManagementNone.

Yes, I would recommend this company to a friend

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Progressive Insurance – Why Work for Us?

Around here, people use the word “love” when talking about their jobs. That’s because Progressive is a special type of place… where you don’t stop until a project is finished—then eagerly move on to new and exciting… Full Overview

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Glassdoor is your free inside look at Progressive Insurance reviews and ratings - including employee satisfaction and approval ratings for Progressive Insurance CEO Glenn M. Renwick. All 556 reviews are posted anonymously by Progressive Insurance employees.