Progressive Insurance
3.4 of 5 551 reviews
www.progressive.com Cleveland, OH 5000+ Employees

Progressive Insurance Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.4 551 reviews

                             

78% Approve of the CEO

Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick

Glenn M. Renwick

(362 ratings)

65% of employees recommend this company to a friend
551 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Management sensitive to work-life balance and work hard to accommodate each employee's situation"
    in 40 reviews
  • "Schedule flexibility, fun work environment, supportive management"
    in 46 reviews
Cons:
  • "No work/life balance-as much as you are told that Progressive wants you to have"
    in 19 reviews
  • "Customer Service can always be challenging dealing with the different types of people"
    in 17 reviews
  • Show more review highlights

Reviews

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to and start and work at

IT Helpdesk (Current Employee)

I have been working at Progressive Insurance full-time for more than a year

ProsManagement mentality is great, constant guidance with versatile attitude

Consworkload can be overwhelming sometimes

Advice to Senior Managementget more closer to employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great employer - Focused on continued improvement with customer and employee satisfaction

Anonymous Employee (Current Employee)

I have been working at Progressive Insurance

ProsSalary and Benefits are good, Flexible work schedule is available to help find work life balance

ConsIt's my pleasure to call my employer for the past 7 years. I have not found any cons to date.

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  • Culture & Values
         
  • Work/Life Balance
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Customer Service Representative

Customer Service Representative (Current Employee)
Riverview, FL (US)

I have been working at Progressive Insurance full-time for more than a year

ProsI love working at Progressive, they really care about their employees. We have an onsite Gym, Doctors office, Massage Therapist & a full Cafe'

ConsCustomer Service can always be challenging dealing with the different types of people.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
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  • Comp & Benefits
         
  • Career Opportunities
         

 

Work Work Work

Claims Generalist Trainee (Current Employee)

I have been working at Progressive Insurance full-time for less than a year

ProsCo-workers are great, great pay, great team environment/culture.

ConsBombard you with work in the beginning. Minimal options for upward mobility

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  • Culture & Values
         
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  • Comp & Benefits
         
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I worked in sales and customer service for two years.

Customer Service Representative (Former Employee)
Riverview, FL (US)

I worked at Progressive Insurance full-time for more than a year

ProsSchedule flexibility, fun work environment, supportive management.

ConsWorking in a call center

Advice to Senior ManagementBe transparent with your subordinates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Great!!!!

Claims Generalist Trainee (Current Employee)
Houston, TX (US)

I have been working at Progressive Insurance full-time for less than a year

ProsThe company offered great benefits and gainshare oppuntunity

ConsNot ioingeaally get geat company ready to rreally any cons gr

Advice to Senior Managementconsidering a faster proceess

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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My experience has been fantastic.

Customer Service Representative (Current Employee)
Mayfield, OH (US)

I have been working at Progressive Insurance full-time for more than a year

ProsGreat benefits, flexible work arrangments, and they assist with schooling.

ConsIt's hard to get into the company. The interview process is rigorous.

Advice to Senior ManagementConsider people's raises based more on performance and not tenure.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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I Absolutely Love Progressive!!!!

Customer Service Representative (Current Employee)
Austin, TX (US)

I have been working at Progressive Insurance full-time for less than a year

ProsOnly 1% of applicants are hired, they have an onsite physician and nurse, cafeteria and gym. You can combine your lunches and breaks to have an extended amount of time off the phones.

ConsThere really aren't any cons.

Advice to Senior ManagementNone.

Yes, I would recommend this company to a friend

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Phenomenal company to work for!!!!

Anonymous Employee (Current Employee)

I have been working at Progressive Insurance for more than 8 years

ProsThe culture & people are incredible! I love the ability to provide upward feedback to help better serve our customers and improve processes. You are truly celebrated for the person you are, the ideas you bring and the energy you invest.

ConsFor someone who is looking to grow very rapidly, this is not always possible. Be prepared to receive constant feedback on your own performance. (Somethin I personally do not mind.)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company to start with

Anonymous Employee (Former Employee)

I worked at Progressive Insurance

ProsExcellent benefits. Great training program.

ConsToo much bureaucracy. Difficult to transition from Technical to Management role.

Yes, I would recommend this company to a friend

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Progressive Insurance – Why Work for Us?

Around here, people use the word “love” when talking about their jobs. That’s because Progressive is a special type of place… where you don’t stop until a project is finished—then eagerly move on to new and exciting… Full Overview

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Glassdoor is your free inside look at Progressive Insurance reviews and ratings - including employee satisfaction and approval ratings for Progressive Insurance CEO Glenn M. Renwick. All 551 reviews are posted anonymously by Progressive Insurance employees.