Glassdoor is your free inside look at Press Ganey reviews and ratings - including employee satisfaction and approval ratings for Press Ganey CEO Patrick T. Ryan. All 47 reviews are posted anonymously by Press Ganey employees.
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Patrick T. Ryan
1 person found this helpful
Current Employee – been working at Press Ganey full-time for more than 7 years
Pros – Great new leadership team. They quickly identified the opportunities for us to continue to grow this fantastic company.
Cons – Quick growth is tough for those who are adverse to change.
Advice to Senior Management – Keep up the constant communication with the associates.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-02 15:44 PDT
1 person found this helpful
Former Employee – worked at Press Ganey
Pros – Great professional opportunities in patient satisfaction.
Cons – Travel can be a bit much.
2012-08-04 07:45 PDT
8 people found this helpful
Current Employee – been working at Press Ganey full-time for more than 7 years
Pros – Company is in high growth mode, direct employees are great to work with.
Cons – Old culture is dead, which was a primary driver for growth, and the reason why the company has not been able to sustain growth. New incoming management limits the opertunity, company is very top heavy.
Advice to Senior Management – Company has become divided amoungst those who were there that drove growth, and those who have come in an caused stagnant growth. Let employees who made the company successfull in the past, continue to make it do so. Suggested were given for growth only to have outside consultants come in an make the same consultion whom have been there for years but
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-22 09:27 PDT
2 people found this helpful
Former Employee – worked at Press Ganey full-time for more than a year
Pros – Decent base pay, several energized employees throughout, good plan for the future with introduction of technology, great HR team, good co-workers, knowledgeable leadership
Cons – Expectations need to be more realistic, pushed selling technology to existing clients before successful delivery capability, working environment demands 60+ hour work week, created counter productive relationship with industry leaders after adding consulting, difficulty working with health plan provider involving ongoing medical benefits, slow to respond to competition pressure involving significantly lower pricing
Advice to Senior Management – Live the words you speak - Under promise and over deliver & evaluate your benefits provider through employee feedback
No, I would not recommend this company to a friend
2012-07-10 08:17 PDT
1 person found this helpful
Current Employee – been working at Press Ganey
Pros – I was brought in twice to work as a contract recruiter to source, screen, extend offers to Sales and Marketing professionals. This company shows respect for all personnel. The company is large enough so that there is plenty of room for career growth and small enough so there are a lot of activities to feel like part of a work 'family'. South Bend, IN is a small/big town so this company fits right in with its' surroundings.
Cons – The salary is average. I don't have a lot of negative things to say about working here. It would be nice if there were more nearby quality places to eat and have coffee.
Advice to Senior Management – Keep up the great work.
Yes, I would recommend this company to a friend
2012-05-07 13:17 PDT
7 people found this helpful
Former Employee – worked at Press Ganey
Pros – Dresscode is casual and there are some nice coworkers
Cons – no advancement, no respect, horrible communication, favoritism, raises are a joke and since they have changed leadership they have fired pretty much their entire workforce and replaced it. The pay seems ok when you start and then you end up bascially working 3 jobs in one position.
Advice to Senior Management – Treat people as you would want to be treated.
No, I would not recommend this company to a friend
2011-11-01 17:21 PDT
1 person found this helpful
Current Employee – been working at Press Ganey
Pros – Company is financially stable and in a high-growth mode.
Cons – For some positions pay is below average.
Advice to Senior Management – Review competitors hiring practices and pay.
Yes, I would recommend this company to a friend
2010-05-11 12:37 PDT
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