Pier 1 Imports

  www.pier1.com
  www.pier1.com

Pier 1 Imports Reviews

Updated 17 December, 2014
Updated 17 December, 2014
627 Reviews
3.1
627 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
333 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Has the potential to be either great, or miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austin, TX (US)
    Former Employee - Sales Associate in Austin, TX (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    I worked at two separate locations during my time with the company. The first was in Arlington, TX and it was absolutely wonderful. I had positive managers that took the time to help us learn and grow with the company, emphasizing the community atmosphere. Because we were so close to the head office we often had leadership training and had chances to meet the higher ups. When I announced I would be moving away to go to school they bent over backwards to make sure I could keep my job and I was truly grateful for the experience.

    Cons

    After moving I was placed at a store that was always disorganized with poor communication between the ever changing management and the staff. Morale was incredibly low, and when I brought up suggestions to foster team building and improve the store's organization I was put into an unofficial leadership position to help the manager. When someone who was trained by upper management replaced our store manager I lost hours and was scolded for the most minor incidences in what my coworkers told me was an attempt to assert authority.

    Recommends
    Approves of CEO
  2.  

    Fun place to work for seasonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Concord, NC (US)
    Former Employee - Seasonal Sales Associate in Concord, NC (US)

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Great discount, worked well with my schedule for my other job, good hours to work, dont force you to harass customers, educates associates on a monthly basis and try to help you improve your knowledge.

    Cons

    Not easy to get permanent position, lifting furniture pieces while standing on tall ladders, unpacking pieces from shipment was sometimes difficult.

    Advice to ManagementAdvice

    The management team was great except the store manager tended to be inconsiderate sometimes. The rest of the managers were great!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Larchmont, NY (US)
    Former Employee - Sales Associate in Larchmont, NY (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    It was a relatively easy job that always gave me work when I needed it. Love the store, great company. I could request off whenever I wanted or needed ant they were easy going about it.

    Cons

    Some of the rules were not the same when working in different stores, and they put too much emphasis on the credit cards.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Lots of selling behaviors.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    25% discount, learn visual merchandising skills, be surrounded by beautiful products.

    Cons

    Suppression of costs translates to poor employee compensation, including subpar insurance, minimal raises, short work shifts, etc.

    Advice to ManagementAdvice

    Invest in your associates a little more. A lot of talent slips through the cracks when you treat lower level employees like they're disposable.

  6.  

    Worst job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Paoli, PA (US)
    Current Employee - Sales Associate in Paoli, PA (US)

    I have been working at Pier 1 Imports part-time (less than an year)

    Pros

    25% discount (but at the meager hourly wage, who can afford to buy anything?!)

    Cons

    Store managers treat "store associates" like slaves. There is no recognition for a job well down, only fault-finding, This is particularly true at the Paoli, PA store. The rules and regulations and pressure to sell--especially the Pier One Rewards Card (credit card)--are onerous. Even though there's no recognition or reward, managers always tell associates the pressure is on them to sell, sell, sell. On one's feet for five hours straight; no breaks. I have logged more than three miles in a five-hour shift.

    Advice to ManagementAdvice

    Make employees feel they are worthwhile contributors to the process. Focus on praise, not reprimands.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Larchmont, NY (US)
    Former Employee - Sales Leader in Larchmont, NY (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Made a lot of friends, employee discount was 25% off.

    Cons

    Store Manager sits in the office all day long, and talks/gossips on the phone with managers from other stores . She never lifts a finger to help out staff, complains daily and blames other people for her own laziness and lack of skill. She is terrified of the Regional Manager, which makes for a bad situation overall, because she blames the management team for her own shortcomings. It's hard to work for a manager like this. I'm glad I left that place.
    Keep in mind, it is retail and your experience will vary greatly based on the manager you work with.. It's a shame she's allowed to get away with things at others expense.

    Advice to ManagementAdvice

    I would keep a better eye on your store level managers. It's ridiculous how this one gets away with what she gets away with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Nothing good to say at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in San Mateo, CA (US)
    Current Employee - Assistant Store Manager in San Mateo, CA (US)

    I have been working at Pier 1 Imports full-time (more than 3 years)

    Pros

    Not a god damm thing

    Cons

    Everything! Worst experience ever! Run for the hills!

    Advice to ManagementAdvice

    Practice what you preach. Respect your employees, and you might retain some people

    Doesn't Recommend
    Disapproves of CEO
  9.  

    horrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler in Pooler, GA (US)
    Former Employee - Material Handler in Pooler, GA (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    1 hr break good kitchen good patio

    Cons

    word is the managers and supervisors spread gossip in their meetings, even going as far as making fun of employees because of shortcomings . hr manager unprofessional, bad attitude does not care.. director very condescending. very very condescending, been pulled to a supervisor office because i did not agree on how a process was.handled, put on written for it

    Advice to ManagementAdvice

    you have to stop gossiping about your employees, seriously,they hear everything, if they don't someone else from 'your' team tells people the going ons. observing supervisor turnover is high, because they are not respected by upper management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Customer Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations
    Current Employee - Customer Relations

    I have been working at Pier 1 Imports

    Pros

    Employee discount is by far the best. 25% off of everything. It is also nice you get 3 weeks vacation from day 1 (going to need it working for Customer relations).

    Cons

    It is worse then being in high school. The management and supervisor have nothing better to do the make comments about how you look, act, talk. To the point that it is bullying. I have over heard one supervisor make an ugly comment about an employee to another in front of that person. I would tell you go to HR but doing that nothing would come of it. Lots of employees both current and past have gone to HR and nothing has changed. They like to say we are 1 Pier 1. However, they don't pratice what they preach. Give holidays off. If the store is closed customer relations should be closed. No one wants to work Easter, thanksgiving, and Christmas.

    Advice to ManagementAdvice

    You left high school, it is time to grow up. People deserve respect. If store is closed everyone should be off. Including customer relations. We have families and would like to spend the holidays with them.

  11.  

    Decent job if you don't need the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Holly Springs, NC (US)
    Current Employee - Sales Associate in Holly Springs, NC (US)

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    Working at Pier 1 allows you to be creative and become inspired for your own home decorating. And with a 25% discount on all items it is very easy to do! The hours are very flexible - you can leave for months at a time and still have a job when you get back. I've heard other stores have catty and mean customers and workers, but at least at the one I worked at everyone was nice and we were like a family! Many of our customers were regulars and so sweet!

    Cons

    The pay is absolute crap for the amount of work you are asked to do and the pressure you are put under to sell their stupid in-store credit cards. Also don't ever expect to be scheduled more than 20 hours (during the busiest season) and 16 during the rest of the year. And expect to have to be there very, very early or stay very, very late to do transitions. The higher ups have ridiculous expectations for how long it should take us to transition the entire store.

    Advice to ManagementAdvice

    If you want to keep your good employees, pay them a lot more. I'm a very motivated individual who loves to be constantly busy and even I find it difficult to motivate myself to sell the credit cards when I know I'm only making about $100 a week. Also give us more time to transition.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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