Pier 1 Imports Reviews

Updated 19 October, 2014
Updated 19 October, 2014
587 Reviews
3.2
587 Reviews
Rating Trends

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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
316 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 61 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 110 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 43 reviews)

More Highlights

Employee Reviews

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  1.  

    Great experience with Pier One Imports

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    I really liked working for Pier One because they were flexible with my schedule, and they really appreciate their employees. You get Christmas bucks and an opportunity to become the employee of the month/year which is neat.

    Cons

    There is no heavy lifting support. Usually there are two associates working so if you sell a huge entertainment center during a shift you are expected to take it out.

    Advice to ManagementAdvice

    Keep being flexible and appreciative of your employees and your company will continue to thrive. Extra help for heavy lifting is recommended.

  2.  

    Great environment to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Riverhead, NY (US)
    Former Employee - Sales Associate in Riverhead, NY (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Fun and cheerful environment
    employees very nice
    short hours (shifts 4-5 hrs) and flexible, will work with your schedule
    Can move up to sales leader if hard working and want to move up to management
    get to know your coworkers

    Cons

    I worked at pier 1 part-time

    Recommends
    Approves of CEO
  3.  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Pasadena, MD (US)
    Former Employee - Sales Leader in Pasadena, MD (US)

    I worked at Pier 1 Imports part-time (more than 5 years)

    Pros

    They offer bonuses for meeting your sales goals. They really value every employee and treat you fairly. Very relaxed, fun environment.

    Cons

    Sometimes the work load expected is a bit much when you have to balance payroll...yet you're still expected to get everything done.

    Recommends
    Approves of CEO
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  5. 2 people found this helpful  

    Lifetime career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Pier 1 Imports full-time (more than 10 years)

    Pros

    -Organization is open to feedback and ideas from all levels, and impliments changes quickly
    -Caring and personal work place, from store level to home office, to distribution centers and overseas vendors
    -Always room for professional skill growth, lots of peers with tenure to get advise from, open communiction with RM and DM. Honest, open, no fears of repercussions. No horse and pony shows.
    -Pay is average, depends on your role and location. QTD bonuses for SM, and monthly bonuses for SLTeam and sometimes associates too.
    -Always making sound financial decisions, cash in the bank, invests heavily in tech/online, securing our ability to compete in everchanging retail landscape

    Cons

    -Difficult to get a store, as most managers are lifers with 10-25 years experience. You may have to move to get one!
    -Time off is hard to schedule, as tasking is heavy during natural times people take vacations. Also management teams are only 4 or 5 people and we often have conflicts.
    -Pier 1 OWNS your Sundays, transitions, meetings, events, markdowns. It is both a hight sales day and a heavy task day, so kiss it goodbye.
    -Heavy turn with part time sales leader postions, and only a few stores(high volume) qualify for getting a full time position in their stores. This is such a critical role in each store, we all need 1 full time sales leader.The time we spend sourcing and training replacements is a total waste, and can kill the internal/external customer experience.
    -Ignore the harping on selling the P1RCard. These customers with our credit card are critical to our future, we are sales people after all, and the charge is something we should want to share with customers. Getting points, reward certificates, coupons and often saving money is part of any natural selling conversation.

    Advice to ManagementAdvice

    -Consider having FULL time sales leads in every store, its a win win.
    -continue to work out the kinks with allocations, ecomm and availability of merch for customers, you may not realise how many managers drive from store to store, picking up items to complete sales for customers(on our personal time)
    -continue to help us get the POS more efficient, the constant delay's, issues with having to do off line returns, and merchandise card exchanges takes forever, and makes us at the store look incompetent. There is a LONG way to go with these registers until they are smooth sailing.
    -thank you for giving us more payroll for freight processing and training, however there is still a disparity in payroll for events and freight.
    -the new survey reporting is terrible, we need to take a masters class in order to decifer it and roll it down to associates. The old company's reporting was incredible, and we incorporated it in with our daily focus. Go back !!!!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I created a family here and enjoyed my tenure at Pier 1 Imports.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    The atmosphere is very team oriented and we feed energy of each other.

    Cons

    Scheduling is never really done in advance and there was a lot of pressure for employees to open up Pier 1 Rewards Credit Card.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Okay, entertaining and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise in Miami, FL (US)
    Current Employee - Merchandise in Miami, FL (US)

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    Team work, bonus if we make our stretch for the month and discounts

    Cons

    after a certain time I felt unappreciated I work really hard and never get recognized or promoted

    Advice to ManagementAdvice

    Really take the time with your associates there is potential and really enforce team work its a main game changer with everyone working together you can make a lot and get credit cards an make your stretch

  8.  

    Wish there was more room to grow at Pier 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Training was straight-forward, I enjoyed interacting with the public on a regular basis, I enjoyed the responsibilities I had as a Sales Associate, I was rewarded and recognized for a job well done when I made a good sale or met a sales or Pier 1 Credit Card goal.

    Cons

    The professional growth opportunities and room for increase in salary is very limited.

    Recommends
    No opinion of CEO
  9.  

    A pretty good company to work for if you're going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time

    Pros

    Very accepting of its peoples goals, and understanding of peoples differences.

    Cons

    You're trained on the job. So sink or swim.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I have been working at Pier 1 Imports full-time (more than 3 years)

    Pros

    Cool product and discount there is not really too much else to say. But I have to put a 20 word minimum. Do not work here unless you want to do a lot of manual labor

    Cons

    Low pay, lots of lifting, upper management thinks it's so easy and does not understand time lines to execute. Promos Change almost daily, or weekly hard to keep up. Always short staffed.

    Advice to ManagementAdvice

    Pay better! Hire a backroom manger. Stop telling your managers it's so easy if you just plan, you can plan all day long and it won't help because the workload out weighs the people avail to do it

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Holiday Help for extra income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate - Holiday Help in Millbury, MA (US)
    Former Employee - Retail Sales Associate - Holiday Help in Millbury, MA (US)

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Fun atmosphere. One of the better retail experiences I had. Enjoyed the type of clientele it draws.

    Cons

    Daily struggle not to knock over displays. Some areas of the sales floor were just a danger zone of glassware and then a manger will tell you to set up a ladder and hang signage.
    Scheduling was hard if you have another job at the same time. They would schedule "on call" hours that you couldn't say no to if they needed you.

    Recommends
    Neutral Outlook
    No opinion of CEO

Pier 1 Imports Photos

Employees only area at a Pier 1 in California.... note the "Don't mess with Texas" on the chalk board...
Taking wicker basket off the shelf for a customer who was laughing hysterically
Pier 1 Imports
christmas

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