Pier 1 Imports

  www.pier1.com
Work in HR? Unlock Free Profile

Pier 1 Imports Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.1 520 reviews

69% Approve of the CEO

Pier 1 Imports President, CEO, and Director Alex Smith

Alex Smith

(288 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights
520 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    As a seasonal sales associate I had a great time working with Pier One in visual merchandising.

    Seasonal Sales Associate (Former Employee) West Bend, WI (US)

    ProsMy immediate supervisor and her supervisor were really friendly and easy to work with. I learned a lot about home decor and furniture- as this was my first time in a home store- in my time there. I feel I made big advancements in my sales approaches. Coming into work was like coming into a friend's home and I feel like customers felt that way every time as well. Great company values. The compensation was above average and the 25% discount was fantastic!

    ConsWhile pay was great, hours were lacking. It takes quite a while to move up in the company.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I enjoyed working there.

    Sales Leader (Former Employee) Nashua, NH (US)

    ProsGood sales bonuses and fair when asking time off.

    ConsRetail hours are not always the best.

    Advice to Senior ManagementTo try to be more relate-able to your staff members.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    As a new hire, the work place seems promising.

    Sales Associate (Current Employee) Mesa, AZ (US)

    ProsThe discount isn't bad and the coworkers seem friendly enough. Management seems like they have it together. Time will tell.

    ConsNot sure how I feel about pushing that PR1CC onto customers. But it's part of the job so I'll do it without sounding too pushy or desperate.

    Advice to Senior ManagementLook into current employees seeking more work hours. Share the work load.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good experience, nice people

    Sales Associate (Current Employee) Royal Oak, MI (US)

    ProsGreat customers, friendly people. Interesting pieces for sale.

    ConsPay isn't great. Stock room is always very dirty, and often very cold.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great experience

    Assistant Store Manager (Current Employee) Tampa, FL (US)

    ProsGreat products, great discount, great work enviroment

    ConsLong hours especially when the seasons change.

    Advice to Senior ManagementNone that I can think of.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Pleasant atmosphere until behind doors

    Customer Representative (Former Employee)

    ProsA lot of nice people work there.

    ConsPoor wage ($8) for a company that sells its items for so much. They demand you train on all current sales and sell their credit card just to KEEP your job. You receive no bonuses. They MIGHT buy you a doughnut.

    Advice to Senior ManagementTreat your employees better. That includes not threatening your managers or employees for doing good work.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    High School Job, Little Advancement

    Sales Associate (Current Employee)

    ProsReally nice items, being helpful to customers

    ConsSome weeks you only work 2 days, can't advance to register with opening a credit card

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Promises not kept

    Sales Associate (Former Employee) Sacramento, CA (US)

    ProsThe pay..made more than min. wage
    Other staff seemed nice, but only scheduled with a half hour over-lap so really didn't know them well enough.

    ConsI wasn't told prior to being hired hours are based on how many credit card sign ups you get. Really? Don't give me hours based on customer service. so sad.

    The assistant mgr at the store I worked was way too young and immature to run a store. (The mgr left taking another position at a different company)

    Sales leads/mgmt spend too much time chatting in the back leaving one sales person on the floor. Had to call for help each time it got busy.

    Hired for full time work-was scheduled no more than 10 hrs a week. (That's part, part time)

    Advice to Senior ManagementHire assistant mgrs with experience and maturity.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good job, if you're still in school.

    Sales Associate (Current Employee) Metairie, LA (US)

    ProsEmployee Discount, customers, some products, and the environment.

    ConsNot enough hours, that hideous apron, and the pay is way too low for the job description.

    Advice to Senior ManagementStop hiring so many people and focus on your current employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pier 1 Imports is a good company to work for but not as a career.

    Anonymous (Current Employee)

    ProsThe management is willing to work with school schedules and other job schedules, and the merchandise discount is great.

    ConsCustomers are in a mindset that they should always be right and the Customer Service Hotline perpetuates that notion by giving customers whatever they demand.

    Advice to Senior ManagementFocus and support your employees. Studies after studies have shown that the more you stand behind your employees and their decisions, and the more you pay them, the higher your profits. Companies that focus on just the bottom dollar won't make it in today's world anymore.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for Pier 1 Imports? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.