Pier 1 Imports Reviews

Updated 15 September, 2014
Updated 15 September, 2014
560 Reviews
3.3
560 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
304 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Extremely Educational

    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    It was extremely important to the company that their employees knew the details and stories about every product. Their training is intensive, however this allows employees to feel comfortable when interacting with customers

    Cons

    I think that the focus on sales targets distracts employees on the enjoyment of working there. Sometimes it was a very stressful work environment when we were held responsible for mangers not making their targets.

    Advice to ManagementAdvice

    Not to discuss their targets. A lot of the times I would hear "Hurry up and make a sale. Managers get a bonus this month if we reach our target." Managers always got their bonus, however when it was employee bonus month we never seemed to reach the target.
    Management need to focus more on making the employees feel like they are working with them and not for them.

  2.  

    Great Company Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Pier 1 Imports full-time for more than a year

    Pros

    Discounts Love the product. Just got to watch the quality of some items.

    Cons

    May not be true for all locations but watch out for some managers. No respect for others.

    Advice to ManagementAdvice

    For those DM's out there. Please recognize that every store as more then a manager. If you want to know how the store is ran day by day talk to staff they will tell you. The BS fed to you by manager not always good. The location I was at had a manager the was useless but a very good at BS on the day DM around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Don't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Sherwood Park, AB
    Current Employee - Sales Associate in Sherwood Park, AB

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    You can change your availability as much as you want, check your schedule online at home, they're really good about giving certain time off for appointments etc.

    Cons

    You only get unpaid half hour lunch breaks, the management is totally apathetic when it comes to you as a person (you're just a number in their eyes), everybody is pretentious, you will constantly receive "cues" even when every customer in your section either has been helped or doesn't want help.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Ok for part time only, no guarantee of hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    People are friendly and nice atmosphere

    Cons

    Not enough hours to sustain this job

    Advice to ManagementAdvice

    Better employee recognition is required

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    I have the most excellent experience working and shopping at Pier 1 Imports.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Richmond, BC
    Current Employee - Sales Associate in Richmond, BC

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Pleasant and inspiring working environment. Good employee training and management.

    Cons

    Nothing that i can remember or think of now.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    A good job, but not a lot of advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Nice product, always changing, great customers.

    Cons

    Minimum wage, minimum hours, not a lot of opportunity for advancement, based primarily on who you know. Be prepared for lots of physical work, moving furniture, carrying furniture and putting in vehicles, carrying furniture up ladders etc. Lots of floor mopping and toilet cleaning too.

    Advice to ManagementAdvice

    Offer breaks to part - time, most employers give a break after 4 hours, here expect to be on your feet for at least 5+ hours before you get a break. Promote and hire based on skills, knowlage, and potential rather than hiring all your friends and relatives...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Av

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Coordinator  in  Markham, ON
    Former Employee - Stock Coordinator in Markham, ON

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    The associates at my store were great people, and fun to work with.

    Cons

    The manager at my store had zero work ethic and brought down store morale.

    Advice to ManagementAdvice

    Replace the store manager.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Fair but disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  London, ON
    Former Employee - Sales Associate in London, ON

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    A friendly staff atmosphere and good teamwork

    Cons

    Very low compensation and slow raises, promotions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    probably good to shop at...horrible to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate  in  North Vancouver, BC
    Current Employee - Store Associate in North Vancouver, BC

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Visually the products were nice to work around
    A few other staff members

    Cons

    I have since graduated University and am working an office job but prior to that I worked lots of part time retail jobs and this was the worst! I would first like to say that I was not a university student disinclined to work, nor was I entitled or reluctant to work a part time job because of the nature of eventually having a degree. I want to make that clear since that has been my experience with other students who tend to complain about work due to laziness and lack of interest in a position that does not lead to their ultimate career choice. The store manager at my location as a joke: rude, demeaning,obsessive, arrogant and offensive. They have flex shifts so you ay be scheduled 1-6 with a flex till 9 but they wont tell you until 4 if you have to stay. I was told this wouldn't happen often but it was every shift. That manager thought she was saving the world it was unreal. So much bad mouthing and drama creation to fill her time sitting in her office (which was most of the time). So rude to the staff and treated other managers and shift leaders like dirt. The delivery system was useless so there were always complaints! never enough people staffed. Unreasonable hours/breaks. I ended up walking out after a conversation with my manager on a day I had come in outside of my availability to help. I felt my personal life was invaded during the conversation, under appreciated and dis respected!

    Advice to ManagementAdvice

    Keep an eye on your store managers! At the location I worked at around11 employees quit within a 3 month period for the same reason and it went unnoticed by anyone! if there's a massive turn over there's a problem and you should look into why people are quitting. So many people just never showed up for shifts anymore and told other shift leaders it was because of the treatment and dread of work but it never gets noted.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Fun, energetic company to work for if you enjoy home decor

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    -The people are amazing.
    -Holiday season is fantastic.
    -The work environment is warm, exciting due to what you're selling.
    -Not required to be pushy - just know your product knowledge, be happy and enthusiastic and you're set.

    Cons

    I have no cons to list...

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