PetSmart

  www.petsmart.com
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PetSmart Reviews

Updated Jul 18, 2014
All Employees Current Employees Only

3.1 905 reviews

80% Approve of the CEO

PetSmart CEO David K. Lenhardt

David K. Lenhardt

(142 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Professional; working with animals is rewarding; decent pay; good team(in 65 reviews)

  • Worked as a hotel employee for two years - great hours (usually full time hours), long shifts(in 29 reviews)


Cons
  • There are not always full-time opportunities for interns available upon their graduation(in 44 reviews)

  • Think twice before signing up for this, or apply for cashier or pet care department(in 38 reviews)

905 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    petshotel associate

    Pet Care Specialist-Petshotel (Former Employee) Ottawa, ON

    ProsThe discount on pet supplies and food is great. The job was really fun and pretty laid back as long as everything was taken care of. It was great to interact with all the dogs and cats that stayed in the hotel. Performance review was taken care of without asking and feedback on performance was given.

    ConsWorking holidays was hard, and it would have been great if the position paid more than minimum wage.

    Advice to Senior ManagementContinue to be flexible with schedule, and reward hard working employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Absolutely wonderful.

    Stocker (Current Employee) Burlington, ON

    ProsGood leadership, very laid back, perks like 30% off pet food.

    ConsHaven't been talked abouta development plan.

    Advice to Senior ManagementA little less micromanagement would be nice at times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Strong company, financially sound.

    Anonymous Employee (Current Employee)

    ProsSound company
    Friendly customers
    Get to play with pets

    Consvery little merchandising creativity
    growing disparity between store associates and head office support staff

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Cashier

    Cashier (Former Employee) Kanata, ON

    ProsEasy, has benefits, has great rules and regulations if the damn location follows them.

    ConsThey didn't follow the rules, cruel to the animals, sold them them as live feed.

    Advice to Senior ManagementEnforce the rules.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Worst place to work for unless your a kid.

    Pet Care Specialist (Current Employee) Brampton, ON

    Prosyou get to see animals.

    ConsMost immature place I ever worked for, managers act like little kids who pass on there work to the associates and taking all the credit. Massive amount of favourtisim to certain people, only hire woman , new managers every 6 months, Roumers spread everyday , there is no security and human resourse do not care for there associates there sapposed to protect. Sexual assault all the time and managers will not do nothing . managers act like there kids in high school. Managers belittle other managers infront of associates. By far the worst ran company I ever worked for.

    Advice to Senior Managementworst management ive ever worked for , store and operations manager is absolutely useless, Massive favourtisim , don't do nothing about sexual harassment, very rude and on power trips, very immature, do absolutely nothing for the company besides spread roumers. NO security, anything you tell them will get around the store immidiatly. Belittles everyone taking away any dignity they have.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company to work for

    Anonymous Employee (Current Employee)

    ProsSaving lives is the best motivation

    ConsNone that I can speak to

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    not so good

    Pet Trainer (Current Employee) Calgary, AB

    Pros15% discount
    flexible schedule
    seeing all kinds of pets

    Constoo many friends of friends being hired
    conflicts of interest being ignored
    management doesn't have the nerve to fire anyone
    management living with other employes

    Advice to Senior Managementmanagement needs to listen to their employes and grow a set when it comes to policies and conflicts of interests

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Mismanaged

    Operations Manager (Former Employee) Ottawa, ON

    ProsGreat vision as a company. Spending your day enjoying helping pet parents with their pets. All the different dogs that come into the store.

    ConsStore Management... No empathy for their associates. District Managers take the store managers word as the truth instead of interviewing the other managers regarding how things really work.

    Advice to Senior ManagementHave the subordinate Managers interviewed for review of Store Managers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    great company

    Anonymous Employee (Current Employee)

    Prosgreat employees, they treat you well

    Consnothing really , i think its a great company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was OK

    Store Manager (Former Employee) Toronto, ON

    ProsRelaxed setting. Petsmart cared about its team members.

    ConsLow Pay for hourly associates. Heavy work-load. Management turnover very high, many leave others move all over the place.

    No, I would not recommend this company to a friend

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