Pechanga Resort & Casino
3.1 of 5 21 reviews
www.pechanga.com Temecula, CA 1000 to 5000 Employees

Pechanga Resort & Casino Reviews

Updated Mar 29, 2014

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3.1 21 reviews

                             

67% Approve of the CEO

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Michael Ribero

(6 ratings)

67% of employees recommend this company to a friend
21 Employee Reviews
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Great money without a degree, low home life priority

All Positions (Former Employee)
Temecula, CA (US)

I worked at Pechanga Resort & Casino full-time for more than 5 years

ProsThey pay for most positions is great. beside a good hourly rate, tips in most positions make the pay unbeatable. great benefits plans and the perks of working in an entertainment environment.

ConsWorking nights weekends and ALL holidays. you really sacrifice your family life for this job. revolving schedules, blackout weekends around holidays which mean you CANNOT request the days off. poor middle management who are untrained and uneducated.

Advice to Senior ManagementRealize there is a huge gap between upper management's perception of how things run and the reality of how middle management actually runs things.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love to work here!

Slot Floorperson (Current Employee)
Temecula, CA (US)

I have been working at Pechanga Resort & Casino full-time for more than 8 years

ProsGood benefits and friendly people to work with.

ConsSmoking environment if you hate smoke.

Yes, I would recommend this company to a friend

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A family atmosphere among co-workers.

F/B Server (Current Employee)
Temecula, CA (US)

I have been working at Pechanga Resort & Casino part-time for more than 8 years

Prosbenefits, guests, co-workers, 401k, advancement

Consmissing every holiday with family

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The worst place I've ever worked!

Customer Service (Former Employee)
Temecula, CA (US)

I worked at Pechanga Resort & Casino full-time for more than a year

ProsI can't think of one good thing about this company. The only pro is that it was 5 minutes from home.

ConsI worked front desk in the hotel. The biggest con is the check-in process is very flawed. Too much favoritism. Sometimes you would have to work 10 days striate without a day off. You have to clock-in 2 times. Once at wardrobe then a second time at your work area. Putting you in double jeopardy for being late.

Advice to Senior ManagementMy suggestion to management is fix your check-in process. And quite playing favorites.

No, I would not recommend this company to a friend

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Just turn and run if you can

Anonymous Employee (Current Employee)

I have been working at Pechanga Resort & Casino full-time for more than 3 years

Proshealth insurance, Christmas bonus, cheap food in employee dining room,

Consmanagement is an absolute joke, rules only apply when it means getting management out of trouble, tribal behavior is out of control, customers are abusive with no limitations set by managers, politics is apparently much more important than the ability to perform a prospective job

Advice to Senior Managementget a clue and some genuine concern for humanity

No, I would not recommend this company to a friend

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If you want excitment in your life, join the Pechanga team.

Slot Shift Relief Supervisor (Former Employee)
Temecula, CA (US)

I worked at Pechanga Resort & Casino full-time for more than 10 years

ProsPechanga has an injoyable atmosphere for all and its a wonderfull growth opportunity for the employee. If your a people person and love a busy life style, Pechanga resort and casino is the place for you.

ConsThe only downside to working at Pechanga is you might be working in a smokey environment, which is a health issue to take into consideration.

Advice to Senior ManagementHaving worked in management at pechanga resort and Casino for over 10 years, I have no comments at the present time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Bad. Revolving door at top of HR;

Anonymous Employee (Former Employee)

I worked at Pechanga Resort & Casino

ProsNo better staff of people below upper management to work for.

ConsBackstabbing and lying is a understatement especially in the HR department

Advice to Senior ManagementPointless you have to want to improve to improve so need need to even bother with this question

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Treat employees bad .... Too political ... Tribal in fighting

Human Resources Manager (Former Employee)
Temecula, CA (US)

I worked at Pechanga Resort & Casino full-time for more than a year

ProsPechanga gives to the community.

ConsInconsistant application of policies and procedures. Corrupt organization.

No, I would not recommend this company to a friend

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Great Place To Work

Slot Technician I (Former Employee)
Temecula, CA (US)

I worked at Pechanga Resort & Casino full-time for more than 3 years

ProsFantastic benefits, Tips are great and make the job great pay, fun, Great benefits.

ConsSometimes you feel like just a number to management.

Yes, I would recommend this company to a friend

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Greed and intimidation have taken over.

Supervisor (Former Employee)
Temecula, CA (US)

I worked at Pechanga Resort & Casino full-time for more than 5 years

ProsGood benefits and beautiful property.

ConsThe corporate greed of management is evident with an 'every man for himself' attitude. HR lacks the ability to be objective and is anything but helpful to employees who have to endure bullies in the workplace. The Tribal Team Member Relations team tries to keep HR honest, but to no avail. If you have a grievance, keep it to yourself, as HR is NOT there to help employees, they are there to protect management.

Advice to Senior ManagementGet back to a mentality that doesn't tolerate bullying in the workplace, by peers or management.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Pechanga Resort & Casino reviews and ratings - including employee satisfaction and approval ratings for Pechanga Resort & Casino CEO Michael Ribero. All 21 reviews are posted anonymously by Pechanga Resort & Casino employees.