Party City

  www.partycity.com
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Party City Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

2.7 308 reviews

32% Approve of the CEO

(no image)

Jerry Rittenberg

(123 ratings)

37% of employees recommend this company to a friend

Review Highlights

Pros
  • flexible hours (usually), shifts aren't too early or too late, most managers can be very agreeable (in 16 reviews)

  • This company has a fun environment with very likable people (in 15 reviews)


Cons
  • No room for advancement (took me 4 years to be promoted to a supervisor) (in 10 reviews)

  • The minimum wage was pretty disappointing (in 19 reviews)

More Highlights
308 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun place to work

    Halloween Sales Associate (Former Employee)

    ProsFun, fast paced environment especially during Halloween season.

    ConsLittle guidance and communication from management

    Advice to Senior ManagementInteract more with your employees even if they are seasonal

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A Company in Transition

    Sales Associate (Former Employee) Mississauga, ON

    ProsLearning retail from the ground up in a store that does party really well. In particular, a good starting place for future event coordinators or doing the seasonal stint at Halloween to learn the ropes of costuming.

    ConsMore that most retail environments, Party City is seasonal and does not make any commitment concerning hours. Don't work here if you need a stable income as very few of the staff get this status.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    New plans with not time to complete. At times very overwhelming

    Manager (Current Employee) Toronto, ON

    ProsThe overall feel of the store is good. The employees are great

    ConsUpper management are always changing there minds. Overworked and underpaid

    Advice to Senior Managementmake sure when it is a busy time of year you have enough coverage on the sales floor.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    All the fun and no play...

    Anonymous Employee (Former Employee)

    Pros-excellent stories from customers
    -potential to make friends with coworkers
    -expand your knowledge of party supplies
    -party creativity

    ConsPlease excuse this long list.

    These Cons will represent content that is Relevant and Helpful to the community.

    Head Office
         Excellent staff, very friendly and cooperative. Whenever something was needed for store management, their help was prompt, courteous and appropriate. The President of the company is an excellent leader, role model, was always friendly and made it an effort to smile upon entering a store for a visit.
         However, the shadow politics and the corruption of processes are something that mar the company on the inside. If an employee would like proper legal representation, seek it outside since some departments fail to uphold the principle of best practices and neutrality. Ask any of the former Party City employees, they will tell you the horror stories.

    Upper Management
         The District managers appear nice, welcoming and try to uphold the image of working together. Their workload may interfere with their better judgment at times, and yet they make up for it with long discussions in the office. They are eager to answer customer emails and phone calls, which follows up with overall great representation for the company.
          Now on the downside; since this is a site for present employees and former to write reviews for other individuals who are interested in working for the company; to begin with, the Upper Management bypasses Management to appear as a face for the company, and this is part of the game.

          Proper representation from the employee's point of view fails on three levels: the first, in order to protect oneself, record your dealings and discussions, since they will be used for your evaluation; the second, have a witness present at all times during positive discipline; and third, do not use the company's resources for representation, you are better off using the government as a proper arbiter in labor disputes.

    Management
          The management of Party City falls into two molds: excellent, social, caring and protective, or incompetent. Most individuals in these positions use their weak ties to become first in line or to convenience operations overall with a secret friendly handshake. That way, when the curtain of politics falls, the betterment of the company appears directly in the 50 shades of Grey.

    Other Employees
          Those handpicked to take on the daily grind of stocking shelves, checking for missing prices, dealing with uncertain and abusive customers, those looking to make a big buck or taking the underpinnings of post-secondary education fill the void.

    Compensation
          The compensation for the amount of hours worked is around minimum wage, and feels even less so for management, since the salary detracts from the hourly wage for every hour over the 37.5 you are supposed to be working for. The benefits are not of the epic quality to speak of, except vacation pay is issued with haste.

    Advice to Senior Management-establish deadlines that make business sense.
    -factor in all parts of the picture to understand the current state of operation
    -there is a difference between business and politics
    -listen to your President
    -hire business oriented managers, not friends
    Keep up the Good work!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great people

    Anonymous Employee (Current Employee) Toronto, ON

    ProsStrong leadership team. Good people.

    ConsGets very busy at Halloween.

    Advice to Senior Managementneed to keep the Canadian HO team.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    I enjoyed the job for the most part

    Cashier (Former Employee) Cambridge, ON

    ProsFun, exciting job, most of the employees were nice, good hours, loved helping the customers

    ConsThe manager wasnt a very good manager... Never got trained and was expected to know what i was doing...

    Advice to Senior ManagementThey need to hire a new manager who respects her employees and actually tells them what they need to fix before its to late....

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun with the fun police

    Cashier, Customer Service (Current Employee) Albuquerque, NM (US)

    ProsCo-workers are all wonderful to work with, work is easy and not horrible, customers can be really nice

    ConsHalloween is VERY stressful, Managers micromanage, customers can be HORRIFIC, never comfortable temperature

    Advice to Senior Managementlet employees work together to increase morale, allow some freedom with dresscode (no unnatural hair color at a party store?)

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Started off OK, but company is headed in the wrong direction.

    General Manager (Current Employee) Detroit, MI (US)

    ProsActually get to enjoy holidays( Halloween is their Christmas) , good pay, only 2 nights a week

    ConsHardly ever promote from within
    Nepotism and favoritism are commonplace
    Get used to changing things 3 and 4 times

    Advice to Senior ManagementChoose a path and follow it. It is hard enough to change things, let alone 3 and 4 times. Promote from within instead of hiring from the outside for management positions. You are going to lose good people because there is no communication why people that are falsely promised promotions do not get one.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great first job

    Sales Associate (Current Employee) Columbia, SC (US)

    ProsFun environment and it's a great place to gain some work experience if you've never held a job before. You can learn a variety of skills such as how to run a cash register, stocking the merchandise, blowing up balloons and learning how to deal with customers face to face.

    ConsHalloween, which is the biggest time of the year, is an absolute chaotic mess. If you survive October, the other 11 months are a piece of cake.

    Advice to Senior ManagementJust continue to find ways to make October as smooth as possible

    Yes, I would recommend this company to a friend

     

    disorganized

    Anonymous Employee (Current Employee)

    Prospay well, expanding, easy retail

    Consunorganized, a lot of work with no recognition

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