Party City

  www.partycity.com
  www.partycity.com

Party City Reviews

Updated 16 December, 2014
Updated 16 December, 2014
392 Reviews
2.9
392 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jerry Rittenberg
145 Ratings

Review Highlights

Pros
  • Plus is employee discount of 30% which actually comes handy (in 22 reviews)

  • flexible hours (usually), shifts aren't too early or too late, most managers can be very agreeable (in 19 reviews)


Cons
  • Everyone starts at minimum wage and when they give you a raise once a year its literally pennies (in 26 reviews)

  • There was a low pay, specially if you where younger than 18 years old (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Halloween Sales Associate
    Former Employee - Halloween Sales Associate

    I worked at Party City part-time (less than an year)

    Pros

    Fun, fast paced environment especially during Halloween season.

    Cons

    Little guidance and communication from management

    Advice to ManagementAdvice

    Interact more with your employees even if they are seasonal

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Was okay, going downhill from old Party Packagers now that it is Party City

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at Party City part-time (more than an year)

    Pros

    Pretty easy going with work availability, the compensation was 'okay'. The work environment is only as good as the manager, in my case good management left for another company and new management was terrible.

    Cons

    Unrealistic time lines and objectives while meeting budget goals. Would easily beat budget but not be able to keep up with bureaucracy.

    Advice to ManagementAdvice

    Unreal expectations of actual store management/staff. Hours do not align with budgets. If you see a store is crushing their budget but are having trouble keeping it up to speed with transitions then perhaps allocating hours would be a good idea.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    You can work 15 hours one week and then work 3 hours the next week! They hire too much people for one small store!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales in Ajax, ON
    Current Employee - Seasonal Sales in Ajax, ON

    I have been working at Party City as a contractor (less than an year)

    Pros

    You get 30% off products

    Cons

    Bad hours , Your feet will KILL after your shift

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    A Company in Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Mississauga, ON
    Former Employee - Sales Associate in Mississauga, ON

    I worked at Party City full-time (more than an year)

    Pros

    Learning retail from the ground up in a store that does party really well. In particular, a good starting place for future event coordinators or doing the seasonal stint at Halloween to learn the ropes of costuming.

    Cons

    More that most retail environments, Party City is seasonal and does not make any commitment concerning hours. Don't work here if you need a stable income as very few of the staff get this status.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    New plans with not time to complete. At times very overwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Toronto, ON
    Current Employee - Manager in Toronto, ON

    I have been working at Party City full-time (more than 5 years)

    Pros

    The overall feel of the store is good. The employees are great

    Cons

    Upper management are always changing there minds. Overworked and underpaid

    Advice to ManagementAdvice

    make sure when it is a busy time of year you have enough coverage on the sales floor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    All the fun and no play...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Party City full-time

    Pros

    -excellent stories from customers
    -potential to make friends with coworkers
    -expand your knowledge of party supplies
    -party creativity

    Cons

    Please excuse this long list.

    These Cons will represent content that is Relevant and Helpful to the community.

    Head Office
         Excellent staff, very friendly and cooperative. Whenever something was needed for store management, their help was prompt, courteous and appropriate. The President of the company is an excellent leader, role model, was always friendly and made it an effort to smile upon entering a store for a visit.
         However, the shadow politics and the corruption of processes are something that mar the company on the inside. If an employee would like proper legal representation, seek it outside since some departments fail to uphold the principle of best practices and neutrality. Ask any of the former Party City employees, they will tell you the horror stories.

    Upper Management
         The District managers appear nice, welcoming and try to uphold the image of working together. Their workload may interfere with their better judgment at times, and yet they make up for it with long discussions in the office. They are eager to answer customer emails and phone calls, which follows up with overall great representation for the company.
          Now on the downside; since this is a site for present employees and former to write reviews for other individuals who are interested in working for the company; to begin with, the Upper Management bypasses Management to appear as a face for the company, and this is part of the game.

          Proper representation from the employee's point of view fails on three levels: the first, in order to protect oneself, record your dealings and discussions, since they will be used for your evaluation; the second, have a witness present at all times during positive discipline; and third, do not use the company's resources for representation, you are better off using the government as a proper arbiter in labor disputes.

    Management
          The management of Party City falls into two molds: excellent, social, caring and protective, or incompetent. Most individuals in these positions use their weak ties to become first in line or to convenience operations overall with a secret friendly handshake. That way, when the curtain of politics falls, the betterment of the company appears directly in the 50 shades of Grey.

    Other Employees
          Those handpicked to take on the daily grind of stocking shelves, checking for missing prices, dealing with uncertain and abusive customers, those looking to make a big buck or taking the underpinnings of post-secondary education fill the void.

    Compensation
          The compensation for the amount of hours worked is around minimum wage, and feels even less so for management, since the salary detracts from the hourly wage for every hour over the 37.5 you are supposed to be working for. The benefits are not of the epic quality to speak of, except vacation pay is issued with haste.

    Advice to ManagementAdvice

    -establish deadlines that make business sense.
    -factor in all parts of the picture to understand the current state of operation
    -there is a difference between business and politics
    -listen to your President
    -hire business oriented managers, not friends
    Keep up the Good work!

    Doesn't Recommend
    Positive Outlook
  8.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Party City full-time

    Pros

    Strong leadership team. Good people.

    Cons

    Gets very busy at Halloween.

    Advice to ManagementAdvice

    need to keep the Canadian HO team.

    Recommends
    No opinion of CEO
  9.  

    I enjoyed the job for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Cambridge, ON
    Former Employee - Cashier in Cambridge, ON

    I worked at Party City full-time (less than an year)

    Pros

    Fun, exciting job, most of the employees were nice, good hours, loved helping the customers

    Cons

    The manager wasnt a very good manager... Never got trained and was expected to know what i was doing...

    Advice to ManagementAdvice

    They need to hire a new manager who respects her employees and actually tells them what they need to fix before its to late....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great, dynamic retail environment where you can make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Los Angeles, CA (US)
    Current Employee - District Manager in Los Angeles, CA (US)

    I have been working at Party City full-time (less than an year)

    Pros

    Exciting, dynamic, licensed product lines. Customers come in looking to celebrate, which makes it a great retail environment. Donations to charity also help make you feel like you are making a difference in people's lives.

    Cons

    No negative comments on this employer.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Average Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Party City full-time (more than 3 years)

    Pros

    Company offers solid discount and quality products.

    Cons

    More structured training program with a better career development process.

    Advice to ManagementAdvice

    improve the operational structure of the field organization.

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