Papa John's

  www.papajohns.com
  www.papajohns.com

Papa John's Reviews in Houston, TX

507 Reviews
2.9
507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
250 Ratings

Review Highlights

Pros
  • Good job for high school aged person, tips are usually good, very flexible hours (in 34 reviews)

  • Free pizza if the manager is not around but besides that nothing (in 32 reviews)


Cons
  • Minimum wage with very little chance for a raise- you MIGHT get one and only if you ask (in 35 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 16 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Spring, TX (US)
    Former Employee - Cashier in Spring, TX (US)

    I worked at Papa John's part-time (more than an year)

    Pros

    Great place to work while still attending school.

    Cons

    Sometimes hours can be long and stressful.

    Advice to ManagementAdvice

    Provide better compensation for the employees that go the extra mile.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Job has it's pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-Store Worker in Houston, TX (US)
    Former Employee - In-Store Worker in Houston, TX (US)

    I worked at Papa John's part-time (more than an year)

    Pros

    Flexible hours and fun to work at. Most of the people that work here are great and like to have fun while they work.

    Cons

    The pay starts at around minimum wage and managers and shift leaders do not make much more than that. Though the people here like working, I have often seen a joke taken too far on an employee or costumer.

    Advice to ManagementAdvice

    Keep a close eye on your employees. I've met people who are not always able to handle the tasks at hand and struggle during the busier work days.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very professional, exceptional customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Magnolia, TX (US)
    Former Employee - Assistant Manager in Magnolia, TX (US)

    I worked at Papa John's full-time (more than 3 years)

    Pros

    Treated wel, and with respect

    Cons

    Very long work hours when started as Assistant Manager.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Enjoyable, but no room for growth in the direction I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Sugar Land, TX (US)
    Former Employee - Delivery Driver in Sugar Land, TX (US)

    I worked at Papa John's part-time (less than an year)

    Pros

    Free pizza. Laid back co-workers, Made okay money. Close to home. Easy job overall. Decent second job.

    Cons

    Pay goes down when you are on delivery. Tips average 2 dollars. Five mile delivery radius, and only 85 cent per delivery. No room for advancement as a driver.

    Advice to ManagementAdvice

    Pay your drivers more, they work hard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Low stress job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Tomball, TX (US)
    Current Employee - Delivery Driver in Tomball, TX (US)

    I have been working at Papa John's part-time (less than an year)

    Pros

    Low stress job
    Work days are flexible
    Friendly work environment

    Cons

    Hourly wage is reduced when out for a delivery
    Little compensation for fuel or vehicle maintenance
    Stop and go traffic is hard on your vehicle
    Tips on credit card is taxed
    Outdated computer system
    Would charge employees for fountain drinks
    Manager would throw out pizza instead of giving it to the crew for free
    Deliveries in shady neighborhoods
    Turnover rate is high

    Advice to ManagementAdvice

    Compensate your drivers more instead of relying on tips to cover our expenses.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Fun, relax, easy job. Low ceiling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in South Houston, TX (US)
    Former Employee - Delivery Driver in South Houston, TX (US)

    I worked at Papa John's part-time (more than an year)

    Pros

    Most managers will let you eat the delicious pizza for free, hours aren't too late, closing manager and driver are out the door by 12:30.

    Cons

    Not enough money for gas and wages are low. They paid me 7.50 when I was in the store and 4.75 when out on delivery (you clock in and out). Spend about 70% of time on the road so it's a rip off. Used to be a flat $6.00 wage which was better

    Advice to ManagementAdvice

    Let the drivers eat free pizza, they get hungry and will generally have more energy and be more willing to do basic jobs around the store

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun part-time experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)

    I worked at Papa John's

    Pros

    Best reasons to work is that you get to meet a lot of people and you are not tied down to a desk all day long

    Cons

    Some of the downsides include people occupying store management positions may not have proper training, knowledge and/or experience, therefore they make bad decisions

    Advice to ManagementAdvice

    Provide more training for store management positions where managers can learn some basic principles in managing a small business unit

    No opinion of CEO
  9. 1 person found this helpful  

    pay is bad compared to other pizza places and the deliver areas are very large

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Delivery Driver in Houston, TX (US)
    Current Employee - Delivery Driver in Houston, TX (US)

    I have been working at Papa John's

    Pros

    people and management are great and freindly

    Cons

    they pay you 7.25 while in the store and only 4.55 when out on delivery- as I see it they are getting away with not paying minimum wage-- and with large delivery areas - you might driverround trip 10 miles or more -- and half the time no tip - or small one- thinking this is not worth it.

    Advice to ManagementAdvice

    pay should be 7.25 in or out of the store- we are putting our lives and cars on the line each time we leave the store.

    Disapproves of CEO
  10.  

    Alot to work on..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - In Store in Conroe, TX (US)
    Current Employee - In Store in Conroe, TX (US)

    I have been working at Papa John's

    Pros

    Easy to learn, if people are willing to learn. It's not rocket science to make a pretty pizza, but i enjoy every minute im in the store.

    Cons

    Not enough hours, I know hours are based on sales volume, But still not enough hours to survive. Too much bickering happens behind peoples backs. If somebody has a problem with what is going on, present the problem up front.

    Advice to ManagementAdvice

    Re-train drivers to answer phones, know how to work the computer, it never hurts to have a full screen, rather than lines on hold, Papa John's makes its money with a phone call, and if somebody doesnt know how to, or will just not answer the phone because they dont like talking to people, than they are in the wrong business, remember the customer is always right, even if they are dead wrong. Make Pretty Pizza's, get that instilled in everybody's mind, remember its not rocket science to make a pretty pizza....

    Approves of CEO
  11.  

    A clean and friendly place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Shift Manager in League City, TX (US)
    Former Employee - Shift Manager in League City, TX (US)

    I worked at Papa John's

    Pros

    It has a better atmosphere and environment than all other business in the industry. Management are usually very cool to their employees and have a good down-to-earth attitude as opposed to other similar business where managers seem to dislike what they're doing. Also, they always come up with ways to improve employee productivity.

    Cons

    It is my impression that sales aren't as high as for other similar businesses so it may be more difficult to put in more hours. Also, usually the delivery is a bit slow.

    Advice to ManagementAdvice

    They should not hire someone just because they know them. Also, an on-site manager or responsible person to file complaints or for more important on site emergencies should be present. Otherwise complaints have to be directed to a district manager or Papa John's Corporate.

    Recommends
    Approves of CEO

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