Panera Bread
3.0 of 5 939 reviews
www.panerabread.com Saint Louis, MO 5000+ Employees

Panera Bread Reviews

Updated Apr 19, 2014
All Employees Current Employees Only

3.0 939 reviews

                             

86% Approve of the CEO

Panera Bread CEO Ronald Shaich

Ronald Shaich

(57 ratings)

52% of employees recommend this company to a friend
939 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "50% off discount on food during work, as well as 1/2 hour before and after work"
    in 32 reviews
  • "They have a good food discount-65% on shift, 40% off shift"
    in 45 reviews
Cons:
  • "many employees don't work hard so those that do just end up doing double the amount of work"
    in 20 reviews
  • "can be far more stressful than is necessary out of a minimum wage job"
    in 37 reviews
  • Show more review highlights

Reviews

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

It's been great, its not just staff there, it's a family. :)

Cashier/Barista (Current Employee)
Mississauga, ON

I have been working at Panera Bread

ProsWelcoming environment
Growing oppurtunities since we're expanding in Canada
Food is great
Most managers have a great attitude

ConsA bit disorganized when it comes to the opening of new stores

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

They really don't care enough about their employees.

Hourly Associate (Former Employee)

I worked at Panera Bread part-time for less than a year

ProsBetter than minimum wage, 50% off of food, usually friendly coworkers, decent clientele

Consyou get sick of their overpriced/unhealthy food pretty quick, you can't call in sick you have to find someone to take your shift or else you're screwed, if it's busy and you're on cash or making the food good luck going to the washroom some managers will tell you to hold it you might as well pee yourself, they tell you they're going to promote you but they tend to drag it out as long as possible, management can sometimes play favourites, terrible training process, you don't get any benefits until you've been working there for a year straight

Advice to Senior ManagementYour turnover rate is high for a reason.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Being grateful .

Anonymous Employee (Current Employee)

I have been working at Panera Bread

ProsSalary, clean environment, training, meeting new people.

ConsManagers who don't give you credit for working hard.

Advice to Senior ManagementTeam work is very important with every position, treat others how you would like to be treated, stop allowing your long time trainers to walk around with their nose in the air, they can pick up after their selfs + can do dishes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

I loved working at Panera and am addicted to the food even more after working there!

Associate Trainer (Former Employee)
Shakopee, MN (US)

I worked at Panera Bread for more than a year

ProsFun & friendly environment and amazing food.
The food is great to make - it is not greasy or disgusting, but fresh, healthy, and a lot of it is prepped in the mornings.

ConsPay is often closer to minimum wage, hours can be irregular depending on the manager in charge of scheduling. Great job for a first-time job!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Satisfying position while attending school

Anonymous Employee (Former Employee)

I worked at Panera Bread part-time for less than a year

ProsI enjoyed working with my coworkers and my management team. They worked with my scheduling issues while I was in school.

ConsAll my mangers were great on an individual basis, but I could tell as whole they didn't get along and that made it hard to work.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Warmth?

Associate (Former Employee)
Wethersfield, CT (US)

I worked at Panera Bread part-time for less than a year

ProsCoworkers are generally kind and help when you're in need of learning. Lots of free reign when helping customers allows you to put your own personal spin on customer service. Despite the cons below, customers are predominately awesome and making their day can easily make your day!

ConsSome coworkers can contribute to a very negative workplace. Similarly, management allows some associates to relax and procrastinate while making others do more than twice their typical duties. This introduces negativity as well.

Advice to Senior ManagementReward employees who work outside of their job duties in every way possible. Simply talking to those who do not would help, but using the power of firing negative employees would vastly improve the workplace.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Work day

Anonymous Employee (Current Employee)

I have been working at Panera Bread

ProsA great way to meet new people

ConsLittle to no pay with very low raises.

Advice to Senior ManagementMore employee incentives.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Panera is a great company to work for

Restaurant General Manager (Current Employee)
Chicago, IL (US)

I have been working at Panera Bread full-time for more than 5 years

ProsGood pay, nice benefits. No late nights. Friendly atmosphere. Company is always on the move, opportunities always presenting themselves, rewards for hard workers and self starters

ConsA lot of high school kids work on the nights and weekends can be hard to deal with. Sometimes a lot of drama between employees, can very "clicky"

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

1 person found this helpful  

Pretty fun

Anonymous Employee (Current Employee)

I have been working at Panera Bread

ProsFriendly Staff, works around your schedule, employee discount, pay rate for the job.

Consit can get pretty boring, the work is repetitive so it gets monotonous. not a constant schedule it differs week to week.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Good place to work, I have considered going back

Cashier/Trainer (Former Employee)
Arlington, TX (US)

I worked at Panera Bread part-time for more than a year

Pros50% off food, free coffee and fountain drinks, flexible schedule, friendly staff, treats at the end of the day, in depth training program, room for growth. Most employees I knew were bumped up to the trainer position after about a year, small raises were given yearly as well.

Conscustomers can be a bit of a hassle, you have to keep in mind this is fast food for yuppies. Closing will take at least an hour, a few times a week I would have to stay longer than that.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Panera Bread? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Panera Bread reviews and ratings - including employee satisfaction and approval ratings for Panera Bread CEO Ronald Shaich. All 939 reviews are posted anonymously by Panera Bread employees.