Panera Bread Reviews

Updated 29 October, 2014
Updated 29 October, 2014
1,321 Reviews
3.1
1,321 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
208 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 94 reviews)

  • Decent wage and free food at the end of the day if the managers are nice (in 55 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 28 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Panera Cafe - Downtown Toronto, ON
    (Hourly Associate)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Toronto, ON
    Former Employee - Associate in Toronto, ON

    I worked at Panera Bread part-time (more than an year)

    Pros

    1. I worked within a team with similar age range.
    2. Discounted Food.
    3. Flexible with availability

    Cons

    1. TERRIBLE MANAGEMENT TEAM! they were very inconsistent with their policy and communication with staff. The managers were very inappropriate MOST of the time. They were ALL lazy as well.
    2. A LOT of hardwork only to get paid a dollar more than minimum wage.

    Advice to ManagementAdvice

    Needs to be changed completely

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Mississauga, ON
    Current Employee - Associate in Mississauga, ON

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Nice co-workers and managers. The environment is always nice and if you work on cash you get to hear how much the customers love the food and it kinda brightens up your day.

    Cons

    Alittle mis-communication with head office sometimes (scheduling)

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    They really don't care enough about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hourly Associate
    Former Employee - Hourly Associate

    I worked at Panera Bread part-time (less than an year)

    Pros

    Better than minimum wage, 50% off of food, usually friendly coworkers, decent clientele

    Cons

    you get sick of their overpriced/unhealthy food pretty quick, you can't call in sick you have to find someone to take your shift or else you're screwed, if it's busy and you're on cash or making the food good luck going to the washroom some managers will tell you to hold it you might as well pee yourself, they tell you they're going to promote you but they tend to drag it out as long as possible, management can sometimes play favourites, terrible training process, you don't get any benefits until you've been working there for a year straight

    Advice to ManagementAdvice

    Your turnover rate is high for a reason.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    It's been great, its not just staff there, it's a family. :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier/Barista in Mississauga, ON
    Current Employee - Cashier/Barista in Mississauga, ON

    I have been working at Panera Bread

    Pros

    Welcoming environment
    Growing oppurtunities since we're expanding in Canada
    Food is great
    Most managers have a great attitude

    Cons

    A bit disorganized when it comes to the opening of new stores

    Recommends
    Approves of CEO
  6.  

    I love panera!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Barista in Sarasota, FL (US)
    Current Employee - Cashier/Barista in Sarasota, FL (US)

    I have been working at Panera Bread part-time (less than an year)

    Pros

    I have had a very plesent experience working with Panera so far. They are really helpful and understanding, and we do have a lot of fun!

    Cons

    It's a stressful environment during the peak hours, costumers can be nasty, but if you can handle it all with a smile.. you'll be good! Be quick about things, but don't ever do shortcuts!!

    Advice to ManagementAdvice

    Tips should be installed at every store.. for the service that most of us provide for the customers.. we should all share a tip jar! You would definitely get more and harder working employees!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Prep in New Springfield, OH (US)
    Current Employee - Food Prep in New Springfield, OH (US)

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Managers and coworkers are all great. The people make it a fun place to work. For the most part, very organized. The employees (for the most part, keep reading) give 110% to keep things running smoothly. Good discounts on food while working. As a food prep associate, I can honestly say that the food you get (that I portion out) is real. No pink slime or other disgusting things like that.

    Cons

    Not really a con, but if you're lazy or have never worked a day in your life, stay away. Tasks aren't rocket science here, but there's A LOT to be done and you'll be on your feet 90% of the time. Also, if you like to miss (excuse me, skip) work routinely because you suffer from "Chronic Bad Luck Disease", don't bother. I hate seeing the people I work with struggle to run the place when another needed employee flakes out.

    Just like any place where you're dealing with the general public, be prepared to deal with grumpy people...especially the ones who don't like the price of the high quality food they're getting. If you work on register or "on line", you'll have to deal with that. I work in the back, but I hear stories all the time.

    Advice to ManagementAdvice

    I don't know how they do it, but they do a very good job. Very nice people and I like them all.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Panera Bread Associate in Jupiter, FL (US)
    Current Employee - Panera Bread Associate in Jupiter, FL (US)

    I have been working at Panera Bread full-time (less than an year)

    Pros

    Having young and responsible mangers

    Cons

    Lat hours on school nights

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Interesting, stressful, fun, exhausting,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Associate Trainer in Akron, OH (US)
    Current Employee - Associate Trainer in Akron, OH (US)

    I have been working at Panera Bread full-time (more than an year)

    Pros

    You meet some of the most amazing people, between the customers and your co-workers. The food is delicious.

    Cons

    The pay is low, the customers can be extremely rude, they promote favorites instead of the ones who actually work hard. The discount is crappy, half off an hour before shift and an hour after shift. Standing on your feet for a long period of time.

    Advice to ManagementAdvice

    Pay attention to the ones who actually work hard. I've worked for panera for 2 years now, and I work harder then most of the people there and it goes unnoticed and I don't get paid enough.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    -great company
    -pleny of oprtunities
    -amazing people

    Cons

    -not organized
    -everyone not on the same page

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Lynchburg, VA (US)
    Current Employee - Associate in Lynchburg, VA (US)

    I have been working at Panera Bread part-time (more than an year)

    Pros

    - Part Time / Full Time
    -Discounted Food
    - Comfy Uniform
    -Solid Collared Shirt and Khakis
    - Seasonal Celebrations

    Cons

    -Dress Code is strict.
    -No Free Meal
    -No Benefits for Part-time
    -Little Promotion Availabilities
    -Aprons

    Advice to ManagementAdvice

    No Jerks ;0

    Recommends
    Neutral Outlook
    Approves of CEO

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