PNC Financial Services Group

  www.pnc.com
  www.pnc.com

PNC Financial Services Group Reviews

Updated 22 October, 2014
Updated 22 October, 2014
1,172 Reviews
3.2
1,172 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
303 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 105 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 82 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 24 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 53 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    VP Branch Manager II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Branch ManagerII in Chicago, IL (US)
    Former Employee - Vice President Branch ManagerII in Chicago, IL (US)

    I worked at PNC Financial Services Group full-time (more than an year)

    Pros

    They really do believe in customer service and the happiness of the associates for it shows in your performance reviews.

    Cons

    The regional leadership is horrible for they come from PA and they are not used to the IL way of things. Faster pace and different customer needs.

    Advice to ManagementAdvice

    Dont just act like you care, try and care and put yourself in your empties shoes at times, not every thing is black and white, there has to be a gray area.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Decent Company, mediocrity valued, catty department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Pittsburgh, PA (US)
    Current Employee - Recruiter in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Great work life balance. Most of the people are friendly and inviting.

    Cons

    The HR department is full of false promises and the talent organization is very catty. If new fresh ideas are presented, they will not be heard. Management is all about themselves and advancing their careers. Many have been slingshot to the top, but refuse to extend a helping hand so that lower level employees can advance.

    Advice to ManagementAdvice

    Value high performers and stop with the nonsense of giving raises under 3%.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    PNC Bank is a good financial institution to start your banking career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at PNC Financial Services Group part-time (less than an year)

    Pros

    Work-life balance is good because you only have to work rotating Saturdays and no Sundays..

    Cons

    Hourly pay is not as good as competition..

    Recommends
    No opinion of CEO
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  5.  

    Culture depends on Line of Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auditor in Pittsburgh, PA (US)
    Current Employee - Auditor in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (more than an year)

    Pros

    Schedule, flex-time, overall work load, vacation time

    Cons

    Culture of my line of business, absolute lack of training, vague task assignments, compensation is run of the mill, benefits are not stellar, no bonuses or cost of living raises

    Advice to ManagementAdvice

    Train your new hires please. Coming from a company that had an amazing training program that prepared you with the tools needed to succeed at my job and effectively communicate to PNC was a complete shock. I am not the only relatively new hire that has received zero training.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A very stable company, but personal growth potential is low; tech is lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in Pittsburgh, PA (US)
    Current Employee - Software Engineer II in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Most positions have a great work-life balance, and the starting salaries (especially for entry level positions) are generally attractive. Despite size, the 'small company' ethic still exists with many employees, and there is a general sense of community and desire to help one another.

    Cons

    Growth, in terms of salary and skill set, is very low. It's easy to be pigeon-holed into a role and stay in that niche. Due to this there is little incentive to stay beyond a personally identified timeframe. That timeframe is entirely dependent on each individual's goals, however retirement benefits vest at 3yrs, and that seems to be a common cut-off.

    Positive Outlook
    Approves of CEO
  7.  

    Not much exposure as an intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Intern in Pitts, PA (US)
    Former Employee - Operations Intern in Pitts, PA (US)

    I worked at PNC Financial Services Group as an intern (less than an year)

    Pros

    It is a great company to work for and very well known in Pittsburgh

    Cons

    Not much exposure given as an Operations intern. I was searching for a more challenging environment but many days at the office were spent not doing much.

    Advice to ManagementAdvice

    give interns the same exposure as associates

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great Company but little room to advance as it all depends on your CIQ scores, unless you know ppl.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Homer Glen, IL (US)
    Former Employee - Customer Service Associate in Homer Glen, IL (US)

    I worked at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Not strict on production or referrals.

    Cons

    Advancement is difficult due to CIQ scores

    Advice to ManagementAdvice

    Stop the CIQs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    A good and promising bank with great compensation and supportive culture for its employees. An ideal place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quantitative Analyst II in Pittsburgh, PA (US)
    Current Employee - Quantitative Analyst II in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (more than an year)

    Pros

    A good place to work in a beautiful city. Department leaders are supportive and colleagues all have good background and experience. Compensation is satisfying.

    Cons

    Too big is the bank that it's kind of hard to get promotion in a short time.

  10.  

    Financial Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant in Phila, PA (US)
    Former Employee - Financial Sales Consultant in Phila, PA (US)

    I worked at PNC Financial Services Group full-time

    Pros

    Great on boarding, most branches have an amazing company culture, good at negotiating pay.

    Cons

    Not all branches are oriented around the companies culture and are absolutely a nightmare to work at, as mine was.

    Advice to ManagementAdvice

    Choose your regional managers wisely. If a branch is seeing to much turnover as mine was you have a problem that can only come from management and long term employees. Don't throw people into a branch without acquitted mentoring if there is no one available to guide them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Changing to be like all the "other" big banks, unfortunately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller
    Current Employee - Bank Teller

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Good solid company and they are very finacially sound due to conservative banking practices.

    Cons

    Pressures mount every day to sell, sell, sell and hit the Insight button. You are asked to invade the clients privacy and look to see where they spend their money and look at a lot of personal data to try and sell them. It has become a very high coaching environment and the benefits are getting worse. No raises and the bonuses have become impossible to obtain. Highly micromanaged.

    Advice to ManagementAdvice

    Back off the sells pressure and the high coaching and micromanaging. Stop forcing people to be unethical just to obtain referals and sales. We used to be a Sigma 6 branch and this time we will probabalky slip to a 3. After 7 years it really is sad to see how we have become just like Wells or Chase.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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