PNC Financial Services Group

  www.pnc.com
  www.pnc.com

PNC Financial Services Group Reviews

Updated 18 October, 2014
Updated 18 October, 2014
1,161 Reviews
3.2
1,161 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
299 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 103 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 81 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 24 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 53 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Financial Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant in Phila, PA (US)
    Former Employee - Financial Sales Consultant in Phila, PA (US)

    I worked at PNC Financial Services Group full-time

    Pros

    Great on boarding, most branches have an amazing company culture, good at negotiating pay.

    Cons

    Not all branches are oriented around the companies culture and are absolutely a nightmare to work at, as mine was.

    Advice to ManagementAdvice

    Choose your regional managers wisely. If a branch is seeing to much turnover as mine was you have a problem that can only come from management and long term employees. Don't throw people into a branch without acquitted mentoring if there is no one available to guide them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Changing to be like all the "other" big banks, unfortunately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller
    Current Employee - Bank Teller

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Good solid company and they are very finacially sound due to conservative banking practices.

    Cons

    Pressures mount every day to sell, sell, sell and hit the Insight button. You are asked to invade the clients privacy and look to see where they spend their money and look at a lot of personal data to try and sell them. It has become a very high coaching environment and the benefits are getting worse. No raises and the bonuses have become impossible to obtain. Highly micromanaged.

    Advice to ManagementAdvice

    Back off the sells pressure and the high coaching and micromanaging. Stop forcing people to be unethical just to obtain referals and sales. We used to be a Sigma 6 branch and this time we will probabalky slip to a 3. After 7 years it really is sad to see how we have become just like Wells or Chase.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    It was an OK place to start your career but the work-life balance doesn't exist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Good benefits including medical, dental, 401k match, and vacation days.

    Cons

    Standard political banking culture and little room for growth unless you suck up. The new corporate plan is to cut employee costs by constantly restructuring incentive plans and making the metrics complicated.

    Advice to ManagementAdvice

    Usually great managers but they have their hands tied do to corporate decisions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Overall, it was a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Great people and work/life balance.

    Cons

    Does not reward if you are being promoted from within.

  6.  

    Pretty good experience, moved around a lot through the company and seen the transition. A lot has changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Philadelphia, PA (US)
    Current Employee - Customer Service Representative in Philadelphia, PA (US)

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Great people to work with and pretty good bennefits

    Cons

    Overload in work, not enough staffing and low pay

    Advice to ManagementAdvice

    Put out more funds to hire new employees

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    It was an interesting learning experience for a summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Traveling Teller
    Former Employee - Traveling Teller

    I worked at PNC Financial Services Group as a contractor (less than an year)

    Pros

    Training was helpful and hands on. It made you feel more comfortable about going straight into a customer service role.

    Cons

    As a traveling teller, you never really got to interact with other employees. At times, it was the grunt job that did what no one else wanted to do. Lots of downtime in between customers at slow branches which made for long, boring days with nothing to do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Pretty decent place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst
    Former Employee - Operations Analyst

    I worked at PNC Financial Services Group full-time (more than 10 years)

    Pros

    Most of the people were nice to work with.

    Cons

    Insurance could have been better. Never received any bonus

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Disgusted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant in Brookfield, WI (US)
    Current Employee - Financial Sales Consultant in Brookfield, WI (US)

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    If you live in or near a bigger city, you will have more opportunities to advance.

    Cons

    No support from upper management to vent grievances. If you do, you are outcasted. Limited support structure for branches in WI.

    Advice to ManagementAdvice

    Time to take a hard look at the support structure that is provided to the retail branch network. Creating more pressure on high producing bankers to produce more while not holding those not producing accountable is not the proper way to run a business!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Very professional. Unique selling proposition. Total wealth management platform.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Relationship Manager in Millburn, NJ (US)
    Current Employee - Senior Relationship Manager in Millburn, NJ (US)

    I have been working at PNC Financial Services Group full-time (more than an year)

    Pros

    No micromanaging. Very professional. Excellent reputation.

    Cons

    Must bring in the numbers. Goals are extremely aggressive.

    Advice to ManagementAdvice

    Keep upx he good work

    Approves of CEO
  11.  

    It's Allright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Port Saint Lucie, FL (US)
    Current Employee - Bank Teller in Port Saint Lucie, FL (US)

    I have been working at PNC Financial Services Group part-time (more than 5 years)

    Pros

    Nice Environment, Great Customers, Some opportunities within

    Cons

    You have to know how to deal with politics

    Neutral Outlook
    No opinion of CEO

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