PFSweb

www.pfsweb.com

PFSweb Reviews

Updated 22 January, 2015
Updated 22 January, 2015
48 Reviews
2.7
48 Reviews
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PFSweb CEO Michael Willoughby
Michael Willoughby
12 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Interim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst

    I worked at PFSweb full-time (more than a year)

    Pros

    Facility is nice. Some really great people work there.

    Cons

    Systems are overly complex and unreliable. There seems to be a lot of politics going on with management. The communication is poor from the executives. .

    Advice to ManagementAdvice

    Say what you mean instead of spinning things. Learn to connect with employees and give a vision in the departments and company.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Good for a first job... and run away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Asse, Liege (Belgium)
    Current Employee - Anonymous Employee in Asse, Liege (Belgium)

    I have been working at PFSweb full-time (more than 3 years)

    Pros

    - There aren't that many companies like this in the area, good to build your CV
    - Nice atmosphere amongst colleages, low average age

    Cons

    - More a logistics than ecommerce company
    - Nepotism
    - Ego-driven management who lacks people skills and not interested in personal development of the staff
    - Low work ethics, finger pointing, stabbing in the back, lying and false promises are common practice
    - Very opportunistic company with no long term plan communicated to employees
    - Awful work tools, no fancy laptop, no latest smartphone, slow internet, tablet? nope!
    - Restrictive guidelines
    - Bellow average salary and benefits

    Advice to ManagementAdvice

    Trust your staff! This place has the potential to be a nice place to work but isn't because of the opacity of the management. The place leaves an impression that each department works on his own even though the serve the same clients

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Ecommerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Allen, TX (US)
    Current Employee - Developer in Allen, TX (US)

    I have been working at PFSweb

    Pros

    Good team of knowledgeable developers, fast growth, significant opportunity for those willing to work at it, interesting technology, big name clients, executives are decent human beings

    Cons

    Significant growing pains as company expands, annoying politics from long timers resistant to change, fast pace can be tough if you aren't prepared for it, must establish your own work/life balance

    Advice to ManagementAdvice

    Keep pushing forward even if it makes some people grumble

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Horrible place to work and be treated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at PFSweb full-time (more than 5 years)

    Pros

    Casual dress. Downtime is actual downtime - easy.

    Cons

    Everything else. Horrible management - only worried about the bottom dollar and could care less about you as a person. Get worked to the bone for 60+ hours a week at a barely liveable wage. They brought in analysts fresh out of college at a higher rate than myself, and refused to provide raises in line with inflation. Management is only looking out for themselves. If it means throwing you under the bus to get ahead, prepared to get rolled over.

    Advice to ManagementAdvice

    Don't work here if you value your personal life, decency, self worth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    eccommerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Implementations in Asse, Liege (Belgium)
    Current Employee - Client Implementations in Asse, Liege (Belgium)

    I have been working at PFSweb full-time (more than 5 years)

    Pros

    Leading edge company that gives entrepreneaurial experience, gives good broad experience in all aspect of company

    Cons

    sometimes balance is not there

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Nice work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb full-time

    Pros

    PFS has a nice working enviornment.

    Cons

    PFS can be stict at times with outrageous policies

  8. 1 person found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Allen, TX (US)
    Former Employee - Account Manager in Allen, TX (US)

    I worked at PFSweb full-time (more than a year)

    Pros

    Company lap top, free coffee.............. That's about it. Honestly can't think of anything else.

    Cons

    Company culture is terrible. Coworkers are quick to stab you in the back and throw you under the bus. Hardly any training was given. No time off from November to February due to holiday season. Worked 60-70 hours a week.

    Advice to ManagementAdvice

    Pay a salary that is in line with the hours your employees are putting in. Advancement paths need to clear.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    This is a bottom tier place, where you will always be wanting more money, they underpay about 20 percent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General in Dallas, TX (US)
    Former Employee - General in Dallas, TX (US)

    I worked at PFSweb full-time (more than a year)

    Pros

    It's good if you are really new and get a "first job" or "first management" experience, other than that get out as soon as you can. If you are at the corporate office then you will like it alot more, and get treated better, everywhere else is lowball.

    Cons

    It's a lowball place, where saving money is number one. High Turnover which forces managers and leads to constantly train and retrain new people over and over, same mistakes over and over.

    Advice to ManagementAdvice

    Pay enough good people to stay, anyone good will leave when they figure out they will get lowballed and overworked later. It's probably 20 percent heros and 80 percent zeros, you probably need a more 50 50 balance to get things running well. Other companies will gladly pay the good people that leave pfsweb what you aren't paying them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Review for PFW

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb full-time (less than a year)

    Pros

    Great trainers (if you get the right ones)
    Pay is decent
    Paid weekly

    Cons

    Training is way too short and they put out on the floor way too soon.

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