PAETEC
3.1 of 5 81 reviews
www.paetec.com Fairport, NY 1000 to 5000 Employees

PAETEC Reviews

Updated Apr 02, 2014
PAETEC – Fairport – “Network Operations Center”

All Employees Current Employees Only

3.1 81 reviews

                             

69% Approve of the CEO

PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis

Arunas A. Chesonis

(54 ratings)

53% of employees recommend this company to a friend
81 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good Benefits were provided by company"
    in 7 reviews
  • "Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO"
    in 5 reviews
Cons:
  • "I think most senior management is great, but local management is disastrous"
    in 5 reviews
  • "A sales driven organization (without any regard for the Back Office) in every sense of the word"
    in 3 reviews
  • Show more review highlights

Reviews

 

Unstable enviornment

Anonymous Employee (Former Employee)

I worked at PAETEC

ProsSmart co-workers. Fast paced, and ever changing.

ConsManagement not on same page. Inefficient and unstable.

Advice to Senior ManagementCompany is gone, so no advice to management.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

This is a company that cared for its employees and actively participated in their advancement.

Anonymous Employee (Former Employee)

I worked at PAETEC full-time for more than 3 years

ProsPAETEC advocated employee advancement and assisted in encouraging a team atmosphere. I felt valued as an employee and enjoyed working for such a company.

ConsIntegrations were slow to happen and legacy factions were allowed to continue rather than fully integrate. Annual layoffs were disruptive and disconcerting.

Advice to Senior ManagementIntegrations needed to be complete and not allow legacy groups to continue on their own instead of as part of the new company. Also, annual layoffs eliminated valuable resources within the company.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

I really grew my knowledge and skillset at this company and enjoyed the close knit work enviroment

Anonymous Employee (Current Employee)

I have been working at PAETEC

ProsPersonal Growth, Dynamic enviroment. Close knit teams

ConsLimited advancement opportunities. No clear career path

Advice to Senior Managementcreate clear career Paths that empower emplyees to achieve thier goals

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

it was one of the most unorganized companies to ever work for

Sales Representative (Former Employee)
Chicago, IL (US)

I worked at PAETEC full-time for more than a year

ProsThe leads were good and the people that work in the same job that i did were very helpful and friendly and the compensation was great on commission

ConsYou could never get your commission paid on time nor could you ever get the network installed on time for customers that purchased the equipment that you were selling

Advice to Senior ManagementGet your sales teams better managers and more products to sale

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Paetec, now Windstream was always on the cutting edge of technology services.

Anonymous Employee (Former Employee)

I worked at PAETEC full-time for more than 8 years

ProsWorking at Paetec always brought out the best in you, because you had the chance to work along side good people with bright minds, who were were willing to mentor and collaborate.

ConsOffice politics sometimes got in the way of being able to grow and move up within the organization.

Advice to Senior ManagementListen to the people with boots on the ground. They are an integral cog in your business.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great company culture initially then went south

Sales (Former Employee)

I worked at PAETEC full-time for more than a year

ProsYou have knowledgeable resources like network support staff, nds/se, and product managers. The sales teams are friendly and willing to help.

ConsCompany culture took a downward turn and the "pillars" that held together before started crumbling, specifically, employee opinions and feedback.

Advice to Senior ManagementNeeds to take a look at impacts to the entire org, region, etc in the long run before making any decisions for "attractive" short term metrics.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Compensated fairly, good management

Sales Representative (Former Employee)
Fairport, NY (US)

I worked at PAETEC full-time for more than 3 years

ProsGood pay, great product portfolio to sell

ConsDifficult to advance, difficult to sell against larger competitors.

Advice to Senior ManagementMake more paths available for career advancement

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

A good company that just needs better business process automation.

Senior Account Executive (Former Employee)
Framingham, MA (US)

I worked at PAETEC full-time for more than a year

ProsThe on-boarding was a good experience. Management was helpful at times. They have a pretty good reputation in the industry.

ConsIf you are an SAE or an AE, you are on your own when it comes to list management and development. There is absolutely zero visibility into existing customers, so there is a lot of unnecessary prospecting into untouchable existing customers. Commission structure is antiquated at best.

Advice to Senior ManagementBe forward thinkers and stop trying to emulate the incumbents.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

WINDSTREAM is an unfair employer. Sometimes they care about brown nosing more than results

Senior Account Executive (Former Employee)
Denver, CO (US)

I worked at PAETEC full-time for more than a year

Prostraining, products, network, salary and benefits

ConsManagement is not well prepared. They will fire you if you dont kiss ass regardless of results. They will keep you if you kiss ass regardless of bad results

Advice to Senior ManagementCO needs new leadership

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Constant micro management

Customer Service Technician (Former Employee)
Hiawatha, IA (US)

I worked at PAETEC full-time for more than 5 years

ProsBenefits, lots of overtime if you want it.

ConsOnce we went from McLeod to Paetec we did not receive any raises, and the bonuses that were promised never materialized.

Advice to Senior ManagementGive the employees a decent paycheck!

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for PAETEC? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at PAETEC reviews and ratings - including employee satisfaction and approval ratings for PAETEC CEO Arunas A. Chesonis. All 81 reviews are posted anonymously by PAETEC employees.