P.F. Chang's

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P.F. Chang's Reviews

Updated 26 February, 2015
Updated 26 February, 2015
323 Reviews
3.5
323 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
124 Ratings

Review Highlights

Pros
  • Also pretty good money for not having a B (in 17 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 14 reviews)


Cons
  • Low pay,Lots of gossip,long hours without a break,other hostess are lazy (in 12 reviews)

  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome, friendly-staffed restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in Montreal, QC
    Former Employee - PF Changs Server in Montreal, QC

    I worked at P.F. Chang's part-time (less than a year)

    Pros

    very busy, great pay, great co-workers and management,

    Cons

    Cons: had to leave for college

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    it was a good time, but you will soon get annoyed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in Montreal, QC
    Former Employee - PF Changs Server in Montreal, QC

    I worked at P.F. Chang's part-time (more than a year)

    Pros

    flexible w scheduling: online : Hotschedules is genius.
    advancement opportunities exist at changs. hard work is recognized
    fun place, family style resto
    good training program

    Cons

    faulted management; plays favorites
    tedious about the most minute things
    many budget cuts have forced corporate offices to apply strict cuts: short hours
    yet, overstaffed shifts........ :/
    way too many side jobs to do before you are allowed to leave. hours of it..

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good food, good friends i love it :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Montreal, QC
    Current Employee - Bartender in Montreal, QC

    I have been working at P.F. Chang's full-time (less than a year)

    Pros

    Good money, flexible schedule, young staff

    Cons

    Guest are horrible ( Located in a rich district ), strange Restaurant politics that don't apply in Quebec but we have to follow them.

    Advice to ManagementAdvice

    Communication is the key, please ;)

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    This is the best company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Grapevine, TX (US)
    Current Employee - Bartender in Grapevine, TX (US)

    I have been working at P.F. Chang's

    Pros

    Great work environment, awesome management and staff, the tips are amazing!

    Cons

    Always adding menu items; as well as, making other changes.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work. It is fast paced though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tysons Corner, VA (US)
    Current Employee - Server in Tysons Corner, VA (US)

    I have been working at P.F. Chang's

    Pros

    Great management, good food, good tips, good server coworkers

    Cons

    It's tysons corner. The traffic is bad sometimes.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place for new servers to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in McLean, VA (US)
    Former Employee - Server in McLean, VA (US)

    I worked at P.F. Chang's (less than a year)

    Pros

    Good place for new servers, they will train you well. make good money since the bill is usually $30 per person. Be patient, when you first start it, they wont give you many tables and good shift. But once you can prove yourself to manager that you can handle more tables and providing good service, you will starting getting closing shift and better sections. So again, shut the mouth and work hard, managers can see it.

    Cons

    It is coop restaurant, so be prepared for all the rules.

    Advice to ManagementAdvice

    New hired young managers are not experienced, training will not help them.

    Recommends
    Neutral Outlook
  8.  

    Good Company with a super fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at P.F. Chang's part-time (more than a year)

    Pros

    Once you get the basics down, life is easy
    Managers are usually really cool
    Customers for the most part are pleasant and fun
    Usually in an area that is easy to kill some time before/after/in between work

    Cons

    So much Chinese Food all the time
    They work you long hours when it isnt necessary sometimes

    Advice to ManagementAdvice

    Try not to Micro Manage so much.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    What was once an industry innovator has now become an industry copycat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Fairfax, VA (US)
    Former Employee - Restaurant Manager in Fairfax, VA (US)

    I worked at P.F. Chang's full-time (more than 8 years)

    Pros

    Culinary operations were always to spec; cleanliness was key, portion size, cook temps, and food handling. Training for new FOH employees was in depth and executed well. Paid vacation for management is nice. AOR's are clearly defined, expectation are clear.

    Cons

    If you are in management, expect very long days and long hours. You will work every holiday. Expect to work hourly jobs, bussing tables, working as the expo, answering phones at the host stand. Since PFCB will not allow for any extra FOH or BOH labor, those roles are filled by managers. After the buy out from Centre Bridge, PFCB modified their bonus structure, impacting every manager. Salaries are laughable compared to competitors.

    Advice to ManagementAdvice

    Share works of encouragement with management. Do annual reviews to let them know where they stand and can improve.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's

    Pros

    got hired on the spot

    Cons

    few hours, only make you work for couple of hours

  11.  

    A very busy environment, great for learning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's

    Pros

    The opportunity to learn was great, the fast pace reassured that you belonged on the line at crucial moments.

    Cons

    Keeping up with tickets was incredibly difficult at first, the restaurant usually staying full didn't help. As usual management had their favorites, but that's going to be the normal.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

P.F. Chang's Photos

The "trio" sauces that servers use to make their special sauce at your table

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