P.F. Chang's Reviews

Updated 27 August, 2014
Updated 27 August, 2014
258 Reviews

3.6
258 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
100 Ratings

Review Highlights

Pros
  • Good money for a college student, ability to receive good shifts happens at a fast pace (in 16 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 12 reviews)


Cons
  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

  • As with any restuarant it can be long hours and hours on holidays and weekends (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome, friendly-staffed restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server  in  Montreal, QC
    Former Employee - PF Changs Server in Montreal, QC

    I worked at P.F. Chang's part-time for less than a year

    Pros

    very busy, great pay, great co-workers and management,

    Cons

    Cons: had to leave for college

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    it was a good time, but you will soon get annoyed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server  in  Montreal, QC
    Former Employee - PF Changs Server in Montreal, QC

    I worked at P.F. Chang's part-time for more than a year

    Pros

    flexible w scheduling: online : Hotschedules is genius.
    advancement opportunities exist at changs. hard work is recognized
    fun place, family style resto
    good training program

    Cons

    faulted management; plays favorites
    tedious about the most minute things
    many budget cuts have forced corporate offices to apply strict cuts: short hours
    yet, overstaffed shifts........ :/
    way too many side jobs to do before you are allowed to leave. hours of it..

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good food, good friends i love it :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Montreal, QC
    Current Employee - Bartender in Montreal, QC

    I have been working at P.F. Chang's full-time for less than a year

    Pros

    Good money, flexible schedule, young staff

    Cons

    Guest are horrible ( Located in a rich district ), strange Restaurant politics that don't apply in Quebec but we have to follow them.

    Advice to ManagementAdvice

    Communication is the key, please ;)

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager  in  San Diego, CA (US)
    Former Employee - Restaurant Manager in San Diego, CA (US)

    I worked at P.F. Chang's full-time for more than 3 years

    Pros

    Very structured, opportunity to advance, work with great people

    Cons

    Can't make as much money as some other restaurants

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Crazy hours, but fun environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's

    Pros

    The majority of people employed there have a great potential of becoming proper friends.

    Cons

    Management could be better and they can/will schedule you last minute. Hard to get time off.

    Advice to ManagementAdvice

    Keep employees in the loop about scheduling and allow them time off especially in extteme cases.

  7.  

    It was a good experience in the food /restaurant industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher  in  Farmington, CT (US)
    Former Employee - Dishwasher in Farmington, CT (US)

    I worked at P.F. Chang's part-time for more than a year

    Pros

    It was a fun and safe environment. Theirs lots of opportunities in advancing in a better job.
    The management where helpful in every need and concerns.

    Cons

    The other employees are not friendly and think of them self. The company as a bad compensation plan for their employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Overly Corporate. Don't care about their employees, just their bottom line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Closing Server  in  Edina, MN (US)
    Current Employee - Closing Server in Edina, MN (US)

    I have been working at P.F. Chang's full-time for more than 5 years

    Pros

    I guess we got to eat free food at 4pm.

    Cons

    Micromanaging. Upselling. Crappy hours. Small sections. Uncomfortable uniforms.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Westbury, NY (US)
    Former Employee - Manager in Westbury, NY (US)

    I worked at P.F. Chang's full-time for more than 3 years

    Pros

    Easy to move up in company if you put the time and effort

    Cons

    Abuse of labor and pay is ok

    Advice to ManagementAdvice

    Value your worth. If your putting in the time make sure your being recognize.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    High Expectations Going In, Low Opinion Coming Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender  in  Asheville, NC (US)
    Former Employee - Server/Bartender in Asheville, NC (US)

    I worked at P.F. Chang's full-time for less than a year

    Pros

    Family meals, discounts, and opening a new store was a lot of fun. The company also provided one pair of work shoes even if they were the most uncomfortable shoes ever.

    Cons

    Poor management. They were all men and they promoted young servers without any supervisor experience on the basis they were having inappropriate relationships with them. Strong experienced servers were overlooked in appreciation and good comments about them from guest were mocked by the managers who wanted to somehow impress the young servers they were bedding.

    Advice to ManagementAdvice

    Upper management should be wise to hire more estrogen producing store managers to keep hormones of the boy-men they hire calm.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Decent company to work for if you would like to make quick money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at P.F. Chang's full-time for more than a year

    Pros

    Training was long, but beneficial. For awhile they were very accommodating with my schedule to balance out my two jobs. I absolutely loved all of my co-workers and that was the hardest part of leaving. Since management isn't very supportive, you gain great skills as server and bartender. I feel I could handle any chaos in a restaurant after my years with Changs.

    Cons

    Managers are very over critical of everything you do, and the customers are always right. It just depend on the day if you had a manager supporting you when something was going wrong. I had several instances where I didn't feel I had the support I needed from my managers. Also, managers aren't allowed to help with any server or bartender duties, so don't ask them for help. They are only allowed to walk around and talk to customers.

    Advice to ManagementAdvice

    Support your team as much as you can and hire strong servers.

    Recommends
    Neutral Outlook
    No opinion of CEO

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