Office Depot Reviews

Updated 28 August, 2014
Updated 28 August, 2014
1,409 Reviews

2.8
1,409 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
147 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 57 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 22 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 64 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 63 reviews)

More Highlights

Employee Reviews

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  1.  

    ok, until they shut down Canadian operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Victoria, BC
    Former Employee - Assistant Store Manager in Victoria, BC

    I worked at Office Depot full-time for more than 3 years

    Pros

    We built a good team in our store. It was fun to work there.
    Office Depot provided good hands on training for managers

    Cons

    Too American.
    The Canadian division was really run as an afterthought. Office Depot head office had a tough time realizing Canada was a different country, with different attitudes and needs.

    Advice to ManagementAdvice

    If you decide to come back into Canada, hire qualified Canadians who understand the Canadian market. It is different from the US.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    below average compensation for a retail position which is low as is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Services Associate  in  Edmonton, AB
    Current Employee - Customer Services Associate in Edmonton, AB

    I have been working at Office Depot

    Pros

    Management was nice and friendly. Everybody there was really nice.

    Cons

    Low pay. hard to get full time hours. If you have a degree normally retail can eventually lead to some form of management position, not the case with depot. There is only half a dozen jobs in the head office for Canada. based on their lack of success in the Edmonton market, there are little opportunities for store manager job since everyone else will be absorbed as other stores close. Went from four stores four years ago down to one now.

    Advice to ManagementAdvice

    Give up and let staples crush you already.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Good for experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Office Depot

    Pros

    The people I worked with and the customers. It's good experience is you are out of a 2 year college and want to learn the ropes of retail without dealing with too many stupid and irate customers.

    Cons

    Pay, hours, crappy upper management. The environment at some stores are a little too bland and it's kind of depressing. Business people that come in there rae usually rushed or shirt tempered or just downright stupid. Why is everyone so angry? I don't know what the company is like compared to past times but I do know that a lot of people like it better a few years ago.

    Advice to ManagementAdvice

    Smarten up.

    Disapproves of CEO
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  5.  

    Nice, friendly, and a convenient part-time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Edmonton, AB
    Former Employee - Sales Associate in Edmonton, AB

    I worked at Office Depot

    Pros

    They were very friendly and understanding. I worked part-time and had great flexibility in setting my schedule and taking time off. The management was very friendly and easy to talk to. They also were not above doing any other employees responsibilities if necessary. There was general respect for people who worked there. If you love technology you got to see and learn about all of the latest consumer products.

    Cons

    The pay was pretty low, and it got boring during slow times. Even people who had been there a long time were not making that much money. I think pretty much only people working at the corporate level made a good living.

    Advice to ManagementAdvice

    More pay to employees would mean less turnover and better, happier, employees.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    i need to find another job and fast!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tech Associate  in  Calgary, AB
    Current Employee - Tech Associate in Calgary, AB

    I have been working at Office Depot

    Pros

    good people, fairly easy job, cant really think of any other good reason to work for office depot.

    Cons

    low pay compared to what most of the market is paying today. apparently you don't need experience to be promoted to assistant manager (e.g. i have 3 1/2 years retail experience and another year at office depot and they promote a guy that has been with office depot less then a year) like wtf!!!, i could go on and write a book of the downsides of working for office depot.

    Advice to ManagementAdvice

    increase the pay to at least $15 an hour so you wont have so many people quitting all the time. git rid of the tsd test, i would have been assistant manager but failed the managers tsd test by 3% so no interview and i work my ass off!!, i will probably be looking for another job pretty soon

    Doesn't Recommend
    Disapproves of CEO
  7.  

    as a manager you are the lifeline of the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Office Depot full-time for more than 10 years

    Pros

    great bonus potential, customer service focused, room to grow with the company, fast paced environment, company constantly changing to stay ahead in the office supply industry; good corporate support

    Cons

    micro-managed by DM, long hours, very limited payroll budget, training program needs work, LP department does not support the stores

    Advice to ManagementAdvice

    work on training program; work on a true work/life balance, LP department needs to focus more on controlling shrink than for basic operational standards

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Enjoyed working with great people in a challenging environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Boca Raton, FL (US)
    Former Employee - Senior Analyst in Boca Raton, FL (US)

    I worked at Office Depot full-time for more than 5 years

    Pros

    The organization, and the supply chain in particular, are very mature with a healthy appreciation for continuous improvement.

    Cons

    Capital investments were very carefully considered and only approved after many rounds of detailed analysis and justification. The legacy WMS system was not something that translated into value for other organizations.

    Advice to ManagementAdvice

    Continue to recruit and develop talented individuals that will help take the organization into the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at Office Depot part-time for more than 5 years

    Pros

    It's not hard labor. There is a lot to do. You learn to multitask. We use radios for communication with other employees. Commission opportunities. It's a job.

    Cons

    The pay is low. You start at minimum wage. Raises come once a year and it's no more than a 3% increase. In 2013, December 25th was the only day that my store was closed. Copy and Print associates do a lot of work and deal with customers in droves but they make the same as everyone else with far fewer opportunities to make commission because they don't have the opportunity to sell tech services and replacement plans.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Decent enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Office Depot part-time for more than a year

    Pros

    Employees in store are cool, managers try to work around school schedules

    Cons

    Upper management isn't the greatest, dumb policies

    Advice to ManagementAdvice

    The stores operate without micro managing them, and not every store is the same. Different rules for different stores

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Recent Culture Changes Are Not For The Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Office Depot full-time for more than 5 years

    Pros

    The people and culture were bright spots of worklife at Office Depot and resources supporting employee success were a top priority pre-merger.

    Cons

    Limited career advancement opportunities and cultural changes due to the recent merger with OfficeMax have resulted in a decline in organizational resources and talent.

    Advice to ManagementAdvice

    Too many layers of management cause delays and gaps in communication. Talent assessment needs to be a top priority. Personal accountability is lacking in many departments.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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