Norfolk Southern Reviews

Updated 24 October, 2014
Updated 24 October, 2014
112 Reviews
3.5
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
71 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 9 reviews)


Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Intern in Atlanta, GA (US)
    Former Employee - Information Technology Intern in Atlanta, GA (US)

    I worked at Norfolk Southern as an intern (less than an year)

    Pros

    Great atmosphere, great work environment, great location

    Cons

    none this company was great

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Software Engineer Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norfolk Southern as an intern (less than an year)

    Pros

    Good environment, with interesting work. There was a variety of types of work to do, it wasn't just focused on one language, etc. so there was a lot to learn as an intern. The team I was on was very good.

    Cons

    Not many cons here as someone still in school looking for good experience. Sometimes you weren't sure how your work was affecting the overall flow, but it was still interesting.

  3.  

    Maintenance of Way Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Norfolk Southern as an intern (less than an year)

    Pros

    NS is a very secure company that has been a leader in the industry for years. The internship program pays pretty well, can range from any location on the east coast, and requires a lot of travel, but you get to see amazing production. I particularly was in the Bridge & Building department of MoW so I dealt with a lot of structural work, bridge inspection, and tie replacement.

    They essentially want to train you to become a manager of a given territory.

    Cons

    As far as being an intern, there wasn't much direction when it came to a daily agenda. My boss in particular was so occupied with his current projects, that he barely had time to really enlighten me on what exactly the job demanded. The intern program is also fairly new for this company, so they don't have all the bugs worked out just yet.

    There aren't set hours for this job, you'll start work at 6am until.....

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Conductor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Conductor
    Former Employee - Conductor

    I worked at Norfolk Southern full-time (more than 5 years)

    Pros

    Pay Is Great , Coworks are Great

    Cons

    Management Sucks you have to listen to a KID fresh out of collage tell a guy that's been doing this for 35 years how to do their job

    Advice to ManagementAdvice

    More input from the crews they are out there everyday and know the ins and outs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not enough work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sourcing Intern in Roanoke, VA (US)
    Current Employee - Sourcing Intern in Roanoke, VA (US)

    I have been working at Norfolk Southern as an intern (less than an year)

    Pros

    Good amount of positive reinforcement, would be a great job if you needed to spend the summer studying for an LSAT, long lunches with free workout classes

    Cons

    people don't like it-was told to get out while I can multiple times, very rarely had enough work to do so I was bored out of my mind for a majority of my time here,

    Advice to ManagementAdvice

    don't take on an intern if there isnt enough work to do. invest in the idea of flex hours

    Approves of CEO
  7.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Product Manager in Atlanta, GA (US)
    Current Employee - Assistant Product Manager in Atlanta, GA (US)

    I have been working at Norfolk Southern full-time (more than an year)

    Pros

    Nice salary, great benefits, and good people. Good experiences with different yards, trainmasters, yardmasters, and crews. Very fortunate to work here. Plenty of career growth at this company. Fast paced and challenging enviornemnt.

    Cons

    No cons with this company that I know of.

    Advice to ManagementAdvice

    NS has very skilled managers who are trained very well to make good decisions. Started with a one year management trainee program that help get me up to speed to learn the ins and outs of the railroad.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at Norfolk Southern as an intern

    Pros

    The people are friendly. The benefits are amazing. The pay is competitive. I felt I learned a lot from my position.

    Cons

    The management is very old fashioned and is not open to a ton of change. Also there is not a lot of room for personal growth.

    Advice to ManagementAdvice

    More personal growth opportunities. Open to change.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Working on the railroad, all the live long day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support
    Current Employee - Technical Support

    I have been working at Norfolk Southern as a contractor (more than 3 years)

    Pros

    Great railroad culture, wonderful mix of old and new, safety focus, railroad retirement benefits.

    Cons

    Pay slightly lower than other companies. Lots of older systems , some silos.

    Advice to ManagementAdvice

    Keep bringing in new talent to work with the experienced "old hands".

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    it's been good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Friendly people, never boring. outdoor work if you like that.

    Cons

    don't really have a say to where you get placed.

    Advice to ManagementAdvice

    try to place people where they are originally from.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    The pay is good, but the work environment is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical
    Current Employee - Clerical

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    Decent pay for the area I live in. Good retirement. Health and life insurance.

    Cons

    Hard to advance. In order to ease into management at the clerical level you need to be a female. Company sees record profits but raises our out of pocket health insurance every year. Hours are terrible. They treat all employees like they are instantly replaceable and are lucky to even be there. Job morale is extremely low, very few people enjoy their work.

    Advice to ManagementAdvice

    Stop preaching the ADI and start enforcing it. Supervisors treat employees like we are expendable and they will hire two more to take our places. When every year our insurance goes up and the upper level management are getting multi-million dollar bonuses there is a problem within the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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