Nordstrom
3.5 of 5 2,200 reviews
www.nordstrom.com Seattle, WA 5000+ Employees

Nordstrom Reviews in Chicago, IL US

Updated Apr 10, 2014
All Employees Current Employees Only

3.5 116 reviews

                             

90% Approve of the CEO

Nordstrom President and Director Blake W. Nordstrom

Blake W. Nordstrom

(80 ratings)

77% of employees recommend this company to a friend
116 Employee Reviews Back to all reviews
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I am a sales professional at Nordstrom and absolutely love the management and team-working ethic within my department

Sales Person (Current Employee)
Oakbrook Ter, IL (US)

I have been working at Nordstrom part-time for more than a year

ProsI really liked how organized the training went. Along with that, I really enjoyed working in a team oriented environment while setting personal and team net profit goals

ConsThere aren't many cons, however, the only thing that would frustrate me would be customers that took advantage of Nordstrom's customer services. Another con would be the long hours

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Cahiser

Cahiser (Former Employee)
Oak Brook, IL (US)

I worked at Nordstrom full-time for less than a year

ProsGreat pay, good coworkers, offers a lot for growth in company.

ConsBad hours, lack of communication with HR, a lot of customer complaints on a regular basis.

Advice to Senior ManagementBetter scheduling system.

Yes, I would recommend this company to a friend

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Sales associate

Sales Associate (Former Employee)
Chicago, IL (US)

I worked at Nordstrom full-time for more than a year

ProsPotential to make a lot of money
Reputable company
Fun environment

ConsNo hourly pay - only commission
Long hours
Harder to make goals in the winter

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Nordstrom is a great company and I loved working there.

Seasonal Sales Associate (Former Employee)
Skokie, IL (US)

I worked at Nordstrom part-time for more than a year

ProsThere is a lot of room for growth and the compensations is good. The work environment is friendly and supportive. You also get a discount and employees are recognized for their hardwork. Sales are especially high during the sales. Sales associates work on commission and make money for opening credit cards. The managers want to help you and the training is very good.

ConsWhen there isn't a sale, sales tend to be very slow which can be frustrating. The work environment does get competitive and many old sales associates have a majority of the customers which makes selling difficult since you can only sell to people who walk in.

Yes, I would recommend this company to a friend

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Customer Service is #1

Anonymous Employee (Former Employee)
Chicago, IL (US)

I worked at Nordstrom full-time

ProsThis company has a proactive approach to business. Always implementing the latest technologies and procedures with the goal of providing the best customer service. If you like a fast paced, goal driven, ever changing environment, you'll like working for this company.

ConsSeveral numeric goals to be met consistently. If you don't like to work hard, you won't want to seek out a job with this company.

Advice to Senior ManagementFocus more on making sure the job is fun, supportive and encouraging for your employees.
Happy employees tend to be more enthusiastic about making customers happy.

Yes, I would recommend this company to a friend

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Nordstrom Life

Sales Associate (Current Employee)
Chicago, IL (US)

I have been working at Nordstrom full-time for more than 8 years

ProsI've met some of the best people at Nordstrom, and most are very intelligent. I've been a manager and a sales person. Generally all employees are treated fairly and the company has very high expectations of their employees.

ConsAs a manager, the salary is never enough because they say you will sell and get commission and bonuses. However, you work so many hours and events, that there isn't much time for selling. As an employee, the commission and discount isn't very high either. Recently I think the company is putting more energy into the online business and forgetting that their employees get payed solely on commission.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Competitive atmosphere, but a wonderful company to work for.

Sales Associate (Former Employee)
Schaumburg, IL (US)

I worked at Nordstrom full-time for less than a year

Pros-Good management
-Take care of employees
-Buil customer service

Cons-Commission based
-Very competitive
-Pick a GOOD/BUSY department

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun Place, Horrible Hours

Sale Associate (Former Employee)
Oak Brook, IL (US)

I worked at Nordstrom full-time for more than a year

ProsI worked with a great group in my department. Seeing/learning about all the new products/designers we would get in was amazing. Able to use discount on top of already discounted items

ConsHard to grow within company. Old manager was a bit over bearing. Was hired for full-time, only to learn I was actually "full-time flex" which means you are cut down to part time during non busy season. Hard to pay the bills this way. Returns get deducted from your paycheck, customers take advantage of return policy and like to "borrow" item, which ends up hurting your pay check

Advice to Senior ManagementDon't hover over sales employees. Re-evalute your return policy or come up with a system where it doesn't effect employees so much.

Yes, I would recommend this company to a friend

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Great Company

Sales Associate (Former Employee)
Oak Brook, IL (US)

I worked at Nordstrom full-time for more than a year

ProsLove the attitude and the outlook. Loved being able to provide the best possible service to customers.

ConsLower level managers were not great. Not innovative, just followed the path and the guidebook. Would have loved to have gotten better sales training.

Advice to Senior ManagementBetter training and more offerings for ongoing sales training.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great

Cosmetics Counter Manager (Former Employee)
Schaumburg, IL (US)

I worked at Nordstrom full-time for less than a year

ProsAmazing training and core values

ConsNo Cons. Great business and amazing opportunities

Advice to Senior ManagementKeep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Nordstrom reviews and ratings in Chicago, IL — including employee satisfaction and approval rating for Nordstrom CEO Blake W. Nordstrom. All 116 reviews posted anonymously by Nordstrom employees.