Nordstrom Reviews in Chicago, IL

Updated 22 August, 2014
Updated 22 August, 2014
2,642 Reviews

3.5
2,642 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,745 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 110 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 206 reviews)


Cons
  • Work/life balance can be difficult at times especially if you have children (in 97 reviews)

  • You work long hours consistently, and are not compensated for working over time (in 161 reviews)

More Highlights

134 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL (US)
    Former Employee - Sales Associate in Chicago, IL (US)

    I worked at Nordstrom part-time for more than 3 years

    Pros

    Good commission. Friendly work environment.

    Cons

    Managers get too pushy about selling. Unfair scheduling.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Worst Company to work for by far!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Chicago, IL (US)
    Current Employee - Barista in Chicago, IL (US)

    I have been working at Nordstrom full-time for more than a year

    Pros

    Good Pay, discounts at Store, Rack, E-Bar and Cafe and thats it. Benefits are good also, generous healthcare. Mostly monetary benefits.

    Cons

    Company culture, cliquey, fake management and sales people. No sense of community or equality. Not professional at all, very social if you know the right people or right look they want. Silent politics and hidden rules.

    Advice to ManagementAdvice

    Need to improve dynamics of company to accept all employees and promote from within.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Stopped caring about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Oak Brook, IL (US)
    Former Employee - Retail Sales Associate in Oak Brook, IL (US)

    I worked at Nordstrom full-time for more than 5 years

    Pros

    Could be fun occasionally depending on your co-workers

    Cons

    Solely commission-based.
    If you didn't keep up the number of hours worked they would cancel it month by month.

    Advice to ManagementAdvice

    Recognize which employees are maintaining the department and that some employees don't help with anything and only sell.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Decent Place Lots of Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager  in  Chicago, IL (US)
    Former Employee - Cosmetics Counter Manager in Chicago, IL (US)

    I worked at Nordstrom full-time for more than a year

    Pros

    Working there could be enjoyable at times. You had somewhat free reign as long as your sales numbers were good. Fun environment.

    Cons

    Although you had to work weekends (or else you would suffer due to sales), holidays, and long hours on days of events and at Nordstrom that is a lot. Also, you have to be constantly stressed and worried about your numbers because if a return would come in it could ruin your day. Some "goals" are extremely hard to beat.

    Advice to ManagementAdvice

    Listen to employees rather than sit in your office staring at numbers for the day on a computer. Not everyday can be amazing!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Awesome company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate  in  Oak Brook, IL (US)
    Current Employee - Commissioned Sales Associate in Oak Brook, IL (US)

    I have been working at Nordstrom part-time for less than a year

    Pros

    Great pay was making almost 30k just part time, great environment, loved the culture, great benefits and incentives

    Cons

    Department manager was power hungry

    Advice to ManagementAdvice

    Make sure management is treating the employees with respect, especially on the sales floor.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Retail Sales & Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management and Sales Intern  in  Chicago, IL (US)
    Former Employee - Retail Management and Sales Intern in Chicago, IL (US)

    I worked at Nordstrom as an intern for less than a year

    Pros

    Loved working with other young and fun interns. The values of the company are carried out by their workers. You can earn a lot of money depending on how well you can sell.

    Cons

    Long hours usually 8 hour days, and the anniversary sale is a madhouse! (however you make a lot of money)

    Advice to ManagementAdvice

    Keep sending interns to managers who are willing to help interns. Some managers do not want the added stress of dealing with an intern that is willing to learn the ends and outs of managing.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Structure of stores makes it a very difficult work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fine Jewelry Sales  in  Schaumburg, IL (US)
    Former Employee - Fine Jewelry Sales in Schaumburg, IL (US)

    I worked at Nordstrom full-time for less than a year

    Pros

    The human resources department is very good. The department cares about it's employees. The potential to work in a clean environment and make an average income is available.

    Cons

    I can only speak from my personal department, but the management was atrocious. The department manager and assistant manager had no business and were incredibly unqualified for the positions they held. The store manager was incredibly poor at her job as well.

    Advice to ManagementAdvice

    Promote appropriate individuals to positions. Maturity and length of service in a particular field aids a lot when dealing with a management position.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Chicago, IL (US)
    Former Employee - Commissioned Sales Associate in Chicago, IL (US)

    I worked at Nordstrom part-time for more than 3 years

    Pros

    Great culture, pay, and time-off policies.

    Cons

    Frequently changing leadership but mostly from promotions.

    Advice to ManagementAdvice

    Consider more development in lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great pay, lots of work

    Former Employee - Commissioned Sales Associate  in  Oak Brook, IL (US)
    Former Employee - Commissioned Sales Associate in Oak Brook, IL (US)

    I worked at Nordstrom part-time for less than a year

    Pros

    Loved working in a commission-based environment. It was up to you to put in the effort and you were rewarded for you work.

    Cons

    I was expecting to have a part-time position, but found myself working almost 40 hours a week. I wish I would have had a better idea of what would have been expected of me regarding time before I accepted.

  11.  

    a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL (US)
    Current Employee - Sales Associate in Chicago, IL (US)

    I have been working at Nordstrom full-time for more than 10 years

    Pros

    It is a place where you can grow because they believe in promoting from within. The harder you're willing to work the more you can earn.

    Cons

    It is commission based so you have to be willing to work hard to get ahead. The hours are not easy and there are sales goals to meet. Sometimes the goals are pretty steep.

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