Netflix Reviews

Updated 15 October, 2014
Updated 15 October, 2014
411 Reviews
3.7
411 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
315 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 30 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work if you are driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Engineer in Los Gatos, CA (US)
    Current Employee - Senior Research Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Very collaborative environment, great colleagues, great pay, people are adults.

    Cons

    You have to be self-driven and proactive to get trained, and a lot of training is on the job, but this is by design.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My time at Netflix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Control in Los Gatos, CA (US)
    Former Employee - Quality Control in Los Gatos, CA (US)

    I worked at Netflix as a contractor (less than an year)

    Pros

    Netflix was very kind to me. The environment was very friendly and relaxed. They cared about my health by providing a healthy salad lunch on a daily basis and a well stocked snack room.

    Cons

    My biggest complaint was that I could not work there for a lengthier time. They were flexible with my real life emergencies and situation. The leadership listened and understood any concerns I may have had.

    Advice to ManagementAdvice

    I hope you guys kept doing what you were doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Los Gatos, CA (US)
    Current Employee - Coordinator in Los Gatos, CA (US)

    I have been working at Netflix as a contractor (less than an year)

    Pros

    Great place to work, shuttle, food and respectful professional co-workers. Deliverables are realistic and my manager is very supportive.

    Cons

    I support a lot of people and sometimes the environment can be stressful. So far, everything is manageable.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Farmington Hills, MI (US)
    Former Employee - Customer Service Representative in Farmington Hills, MI (US)

    I worked at Netflix full-time

    Pros

    Steady income same amount every week biweekly ! Ability to work overtime , Experience gained .

    Cons

    No respect no breaks no justice, worked in the call center for almost a year, doesn't promote from within .

    Advice to ManagementAdvice

    Please treat your employees like people and not numbers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great for a Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Beaverton, OR (US)
    Current Employee - Customer Service Representative in Beaverton, OR (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    guaranteed hours, Free Netflix, Great benefits.
    The people that work here are pretty cool

    Cons

    boring work, your job is based on customers saying that they are satisfied with the Netflix experience which really has little to do with you. And you start at 14.hr and that is where you will stay forever.

    Advice to ManagementAdvice

    We are not cattle.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Beverly Hills, CA (US)
    Current Employee - Senior Marketing Manager in Beverly Hills, CA (US)

    I have been working at Netflix as a contractor (less than an year)

    Pros

    Excellent Salary and benefits; catered lunches. Everyone at Netflix is very talented, smart and professional

    Cons

    There's very little understanding of the 'Freedom and Responsibility" mantra. The culture tends to promote throwing each other under the bus mentality. The marketing department has very little direction. Reminded me of a kids soccer game; everyone huddled up around the ball without any direction on where to go. Would really benefit from some consistent direction and communication.

    Advice to ManagementAdvice

    Consider establishing better forms of communications and direction for entire teams and individual employees. Many people are spending their days confused on direction, goals and job responsibilities (areas of focus and ownership).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Great place to work, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)

    I worked at Netflix full-time (more than 5 years)

    Pros

    Little to no micromanagement. Control and ownership of software components you are responsible for. Exceptional compensation. Incredible vacation policy.

    Cons

    Not for everyone - developers who like working independently and without much guidance will thrive here. Developers who are used to being given specific assignments and lots of structure might crash and burn (and get fired). Extremely stressful working situations at times as you will be responsible for a lot and might not have backup, and potential for very long hours. If you don't have the courage to ask for your vacations you might not get any (no formal vacation policy).

    Advice to ManagementAdvice

    Finding the right balance between an unstructured work environment and micromanaging everything is hard, but it's possible that management at NFLX keeps things too much on the unstructured site.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Best Company I have worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    I worked at Netflix full-time (more than 3 years)

    Pros

    - Freedom & Responsibility Culture
    - Almost zero politics
    - No Employee Reviews (Hire & keep the best)
    - High Quality co-workers

    Cons

    - Not much except that towards the end, had a useless manager

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Pretty much the whole cultural deck - highlights are compensation, no micromanagement and the vacation policy.

    Cons

    I honestly don't have any big complaints about working here.

    Recommends
    Approves of CEO
  11. 7 people found this helpful  

    It's not "if" you will be let go, it's "when".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Los Gatos, CA (US)
    Former Employee - Senior Systems Administrator in Los Gatos, CA (US)

    I worked at Netflix full-time (more than an year)

    Pros

    Leeway to learn and gain experience with diverse technology.
    Pay was above market.
    Work with fantastic people.
    Free subscription & good "product".

    Cons

    People are treated like toilet paper. It is not a "family", this is true, but it is not a "team", either. The group I worked in processed hires & fires access rights: I have never seen so many people fired, without warning, while they were ON vacation - leaving our group to receive and deal with calls from confused people (some of them Directors of hubs), who returned ready for work to no access and no information on what was happening.
    Lousy communication between groups.
    Excessively High turnover - instead of leveraging employee knowledge & experience - people are overworked, used up, & thrown out like trash - the alumni group should read "NETFLIX PTSD Group".
    80 hr work week *minimum*.
    No work-life balance.
    I had 4 managers in 1year of employment & the entire team I was on was replaced during that time and (you guessed it) one of the most awesome employees was fired while he was *ON* vacation: *THAT* was extremely awkward, as he was stellar...it was just a regime change.

    Advice to ManagementAdvice

    As if they care what former employees think: Treat people like human beings and show some basic respect. Have *meaningful* employee-management meetings and encourage open communication instead of the "keep doing what you're doing" until people are blindsided by termination.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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