Netflix Reviews

Updated 25 April, 2015
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3.6
457 Reviews
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
342 Ratings

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)

Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. Freedom comes with Responsibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA (US)
    Current Employee - Anonymous Employee in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than a year)

    Pros

    You are treated as an adult. Minimal micro management. You are expected to take the lead for your projects. Your have ample space to try out your things and PMs are willing to listen and try out your ideas via an AB test.

    Cons

    I'd love to have an on-campus gym. They do have one shared by Aventino (the apartment community next to it). Ping pong tables and Sauna bath needed :)

    Advice to Management

    You are doing a great job! Thanks for inventing such an unique culture and exercising it for more than a decade.

  2. Helpful (3)

    The best place to work at for software development in the valley

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great problems to solve
    Freedom and responsibility culture
    Work with many talented people
    Low turnover
    No Fear of my job.
    Ability to do a great job
    Highly visible product that is fun to work on
    Large scale problems
    Great work life balance

    Cons

    None at all. This is the best place I have ever worked

    Advice to Management

    Keep up the good work.

  3. Helpful (2)

    Great culture of freedom and responsibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Engineer in Los Gatos, CA (US)
    Current Employee - Data Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with stunning colleagues
    Solving complicated problems

    Cons

    None at all.. none at all.

    Advice to Management

    Keep up the great work with holding us true to our culture!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great Company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You are given the freedom to do what you think is best for the company. Smart and passionate co-workers, and a great working environment.

    Cons

    Limited career opportunity, and more pressure than a lot of the other companies.

  6. Helpful (2)

    I had the best ever experience in my 28 years of experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)

    I worked at Netflix full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best "true" culture for people who enjoy freedom and responsibility and can make judgment calls.

    Cons

    Not structured - thats a good thing for the right people.

    Advice to Management

    Find ways for technical people to grow within the company.

  7. Helpful (7)

    great spot to make a quick buck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Fremont, CA (US)
    Former Employee - Customer Service Representative in Fremont, CA (US)

    I worked at Netflix full-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fair hourly wage
    Catered breakfast/lunch
    Performance based shift bids

    Cons

    Make one mistake and you're out of there

  8. Helpful (3)

    Better places to work than here unless you enjoy irate customers who get totally upset over minor things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    I worked at Netflix full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Provide fairly well-stocked break room and often spring for pizza for everybody.

    Cons

    Management can't seem to get a grip on what method to use to manage operations and employees. Ever-changing operations plans leave employees bewildered and often paranoid.

    Advice to Management

    Yes, you're making tons of money and your stock is exorbitantly and obscenely high, but it's all at the expense of your employees. Learn how to manage people with a little respect for the individual and stop changing the workplace standard operating procedures so often. It confuses the masses, including those who manage and supervise.

  9. Helpful (3)

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Los Gatos, CA (US)
    Former Employee - Senior Marketing Manager in Los Gatos, CA (US)

    I worked at Netflix

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Salary and comfortable physical environmen,t but the treatment of women has caused a disturbing culture of sexual degradation for women.

    Cons

    Controversy and decline into pornography DVD's has led to workplace sexual inappropriateness from management. When the DVD "Kink" came in....dignity and respect for women in this company went out the door. It is sad that what was once a good company has declined into porno.

    Advice to Management

    Stop allowing Not Rated films and porno.

  10. Helpful (1)

    Politics over hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Beverly Hills, CA (US)
    Former Employee - Marketing in Beverly Hills, CA (US)

    I worked at Netflix

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Freedom & responsibility, creative atmosphere, free lunch and snacks

    Cons

    Freedom & responsibility on a superficial level, lots of politicking and waiting for people to dig their own graves, not much support or nurturing of talent

    Advice to Management

    Put aside your own insecurities and recognize talent, let people shine, it doesn't take light away from you, it enhances your genius.

  11. Helpful (1)

    Customer Care Representative I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Beaverton, OR (US)
    Former Employee - Csr1 in Beaverton, OR (US)

    I worked at Netflix full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Unlimited overtime
    - Snacks in the break room
    - Fast moving
    - Meeting a lot of new people
    - $14/hr for no education required
    - Benefits

    Cons

    - Incredibly high turnover of employees. Rather than investing in training, they just hired large swathes of people and then fired the ones that they didn't like.
    - A lot of burn out. People getting overworked was very common. On my first week there a girl burst into tears, ran out of the building, and didn't come back.
    - Completely unrealistic expectations on calls. For example: 97% of callers have to rate you positively at the end of the call; the call needs to be under 3.5 minutes; you cannot transfer more than X amount to a supervisor; you have to keep the replacement CDs you send under X amount
    - Everything, from the time you spent in the restroom, to the time you spent on a certain type of call, is broken down to the second and charted
    - Honestly the most hostile environment I have ever been in. I went in every day thinking I would be fired. After 1 year and 1 month of working there (generally 50+ hours a week), I got fired for burnout.

    Advice to Management

    Relax a little bit. This was a toxic environment. I went through 6 supervisors during the time I was there, including a month and a half of no supervisor at all. And I was only there 13 months!

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