Netflix

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Netflix Reviews

Updated 18 August, 2014
Updated 18 August, 2014
763 Reviews

3.6
763 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
615 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 17 people found this helpful  

    Brutal Working Environment = Corporate 'Hunger Games'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA (US)
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)

    Pros

    Compensation is very high (so long as you remain employed, of course). Free lunch and snacks make each day somewhat more tolerable. Colleagues are generally very competent, although this is changing as the company grows. Hassle free policies re: expense reimbursement, gadgets.

    Cons

    The company believes their culture is an asset, but they could not be more wrong. This belief is actually a testament to the general lack of self-awareness plaguing that company which of course starts at the top. Once you get past the propaganda in the culture deck and actually work there, you realize that high comp is the only retention tool they have, as most people would not stay in an environment like that unless they were compensated really well. Imagine a corporate Hunger Games. "Freedom & Responsibility" actually means chaos, as employees and managers react (and overreact) to the fire drill or mini-crisis of the hour - usually crises that would have never occurred had there been actual teamwork, communication and trust. But everyone is so fearful of getting that "generous severance package" that passing the blame onto others and throwing team members under the bus becomes a necessity at every turn. And the executive tier is so grossly over-compensated and entrenched that they are the absolute worst at this, ruthlessly ensuring their own survival by managing through terminations. Employees are discarded like garbage for no apparent reason. This happens all the time. I don't know how long a culture like that can sustain itself.

    To prospective applicants or those with offers, especially those who think this will not apply to you, you're a high-performer, blah blah - first off, get real - Netflix fires the 'high-performers' first because they threaten the mediocre, entrenched executive tier. Then read the reviews on here that discuss a "culture of fear" and take them seriously. And then read them again. Ignore Kool-aid drinking current employees and find a fired former employee or two in your neighborhood (that should not be difficult to do). Buy them a few drinks and then ask them to tell you the truth. Take notes. And then run like hell.

    Advice to ManagementAdvice

    Management does not listen to advice.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Portland, OR (US)
    Former Employee - Customer Service Representative in Portland, OR (US)

    Pros

    As much as the customers could be awful sometimes, Netflix really tried to make us happy. The supervisors were very hands on, and always there to help. My team of co-workers were very helpful too. We were always in group chats discussing issues. There were always contests going around, and fresh fruits in the break rooms.

    Cons

    The only con really is that you don't get to choose your hours. You may get stuck with the overnight shift, or working all weekend days. They do pay you more for those hours though.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Very fast paced ,exciting new technologies, pioneers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    No micromanagement
    Get work done - with the Freedom and Responsibility attitude allows flexibility
    Need to be pro-active and self starters and constantly deliver

    Cons

    might be intimidating for anyone not used to working at the fast demanding pace

    Advice to ManagementAdvice

    Loved the transparency and the faith execs had on each one of us - making us feel we belonged

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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    Pros

    * Freedom & Responsibility culture. Everyone in the company knows the company's direction well. We are responsible for helping the company move to the right direction and we are free to choose how to help the company.
    * Transparency. The management team spends time with everyone in the company explaining how the company operates.

    Cons

    * No training program. You are on your own to improve your technique skills.

    Advice to ManagementAdvice

    I hope that the top management get more feedbacks from everyone in the company. We are a very focused company. However we may find another big thing if we spend some resources on innovative ideas, which do not match the company's focus.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    pay, seemingly lax supervisors. food karts

    Cons

    All of the survey policies got to be overwhelming.

    Advice to ManagementAdvice

    Treat folks better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 9 people found this helpful  

    Stay away. Too many great people are arbitrarily let go, with no warning or cause. Zero stability. Fear culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Los Gatos, CA (US)
    Current Employee - Anonymous in Los Gatos, CA (US)

    Pros

    Pay, free lunch. Some awesome people.

    Cons

    Jerks, underachievers, people who have risen to upper management who don't have talent. Boring. Not innovative. No vacation policy means it's abused by people at the top and people at the bottom are too scared. HR is corrupt.

    Advice to ManagementAdvice

    Stop worrying so much about yourself, try to make a great product. Stop wasting so much money, it's disgusting.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    One of the best - But can it sustain?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They treat you like adults.
    There is very less politics.
    If you have the stuff, you will really excel.
    They pay you well.
    They have a Steve Jobs-class CEO.
    They have a fantastic vision- thanks to Reed Hastings.
    You are bound to have world class colleagues.

    Cons

    The most touted culture is changing as the company grows.

    Advice to ManagementAdvice

    Looks like the company is being YAHOO-fied. There is a lot of influx of Yahoo management which is changing the culture quite a bit.

    There is quite a bit of self-aggrandizement in recent times, where there is an army of people hired just for the management to move up the ladder.

    Mr.Reed- it is not only important to be a visionary CEO, but it is important to know what is going on with the management as well. After all, if the culture changes under your carpet, your culture deck will not be admired by people anymore.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Fast paced, intense environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    Pros

    -Really smart, motivated, and reliable team members
    -Great salary
    -You'll learn a lot from the people you work with
    -Fantastic product

    Cons

    -Senior management makes decisions without checking in with the SME's within the company.
    -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems.
    -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to ManagementAdvice

    -Before implementing an idea, check with your highly compensated SME's.
    -Make sure you are listening to and keeping a pulse on your customers.
    -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Performance rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Los Gatos, CA (US)
    Current Employee - Supervisor in Los Gatos, CA (US)

    Pros

    Netflix has created a very competitive culture that promotes and drives innovation.

    Cons

    Having a very competitive work environment can get into the way of a healthy work/life balance.

    Advice to ManagementAdvice

    The Netflix values encompass traits you would find beneficial with any employee.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great pay and employees
    Fun work environment
    Progressive product
    Excellent work/life balance

    Cons

    No annual raises, bonuses or performance reviews
    Little opportunity for advancement

    Recommends
    Neutral Outlook
    No opinion of CEO

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