Netflix Reviews

Current Employee – been working at Netflix full-time for more than 10 years

Pros – Netflix expects the best of everyone, pushes us to be as great as possible, and is extremely candid with feedback and advice to help realize that objective.

Cons – Don't expect to kick back - it's a demanding environment. That said, it's not ell encompassing - there's room for a real life outside work too.

Advice to Senior Management – Focus on the future, and don't regret lessons learned from the past.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Netflix full-time for more than 7 years

Pros – Very smart, talented coworkers
Tons of opportunity if you're willing to work for it
One of the most open companies I've ever worked for
Moves fast, usually makes the right decisions
Still a great value despite all that price increase business
Willing to admit they've made mistakes and change direction if need be

Cons – On the job 24/7
Occasional whiplash changes in direction for major projects
You'll see some really smart, talented people let go from time to time, due to reorgs, etc.

Advice to Senior Management – Fix your PR problem

Yes, I would recommend this company to a friend

Former Employee – worked at Netflix part-time for less than a year

Pros – Free food handed out a lot, casual dress code, lots of people in their 20s that you can relate to.

Cons – Very confusing attendance policy. If you're not a permanent employee yet basically, you miss a day or two, they'll fire you. Very little support from upper management when dealing with customers. Impossible sometimes to get assistance with problems though they advise that you get their help when needed. I was so stressed from continuously being threatened by my supervisor that I might lose my job I couldn't stand it. If you want to have any sort of healthy work environment, don't work here.

Advice to Senior Management – Figure out an attendance policy and stick to it & be absolutely clear. Don't treat your employees like they don't matter either. People will find out & not want to give you business.

No, I would not recommend this company to a friend

Former Employee – worked at Netflix full-time for more than 3 years

Pros – - great physical work environment in Los Gatos
- great co workers: highly motivated, intelligent, impressive experiences. Netflix hires people at the peak of their games
- at the time (2007-2010), it was an exciting time of growth in the online streaming space, with consistent growth in the DVD space; fun to be on the cutting edge, and high growth.
- great compensation; employees are well paid

Cons – - there is a constant sword of damocles (i.e. the threat of removal) hanging over your head. even when you think you are doing well, you can be released unexpectedly, at a moment's notice. (this results in a culture of fear)
- there is no career path; Netflix hires you to perform a job, and once that job is over, it's easier for them to let you go rather than retrain or relocate you.
- this is not the place to be if you want work/life balance; not family friendly

Advice to Senior Management – - missteps from a year ago (i.e. 2011 - Qwikster) have caused a loss of confidence in management
- there are still lots of people in the US that want to rent DVDs; much better selection, and much better accessibility. It feel like Netflix is now content to ignore them and move on. What happened to the great customer service that built the brand?

No, I would not recommend this company to a friend

Former Employee – worked at Netflix full-time for less than a year

Pros – I wanted to put in my two cents because, unlike the other reviewers, I had a mostly positive experience working at Netflix. I was hired as a temporary worker during the summer and only left to go back to school. The initial training was very good and it was easy to get help when needed on an ongoing basis. I got regular, useful, feedback from my manager and my coworkers were also very helpful. The pay was very good (as a temporary employee I made $13 an hour, and permanent employees get $14 min). The benefits as a temp. employee were also very good.

Cons – All of my cons are due to the nature of the job, and not Netflix itself. Customers often get frustrated when calling tech support and they take it out on who they are talking you. I've done it myself. I almost lost my voice a couple of times from talking so much, but I didn't meet anyone else with that problem. Most of the employees also worked evenings, weekends or both because those are the high-call-volume times. I personally worked swing shift Wed. though Sun.

Current Employee – been working at Netflix full-time for less than a year

Pros – Free Netflix account. You also get free self-worth and self-esteem draining sessions with management.

Cons – Insane high turn-over. Lack of support from management..

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Netflix

Pros – Good salary, Cool vacation policy

Cons – Serious attitude
Treats developers like cattle

Advice to Senior Management – Drop your mantra "we are a sports team not a family"

Former Employee – worked at Netflix as a contractor for more than a year

Pros – Free account good people supervisors when not being forced to d e'er ink the cool aid were very good

Cons – Never on the same page upper management lies was told multiple times even the day before that my job was safe woke up the next day and was jobless.

Advice to Senior Management – Don't lie to employees and stop blaming poor company decisons on your employees as a reason to let them go

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Netflix full-time for more than a year

Pros – Good Pay
Good Benefits
Yearly company trip for a week for a meeting
Very smart people as co-workers
Get to travel to many different locations and experience a lot of different environments
Paid relocation

Cons – No work life balance
Expected to be service technicians, managers, supervisors, HR point of contact; all at the same time
Working 60-80 hours a week is not uncommon
High turnover rate and low pay for anyone outside of management
Unlimited Vacation......which means you can take vacation, but if your metrics aren't above expectations do not even think about going on vacation
Dying business, DVD shipments are dying and the jobs wont be around much longer

Advice to Senior Management – Cost goals are important, but setting unachievable goals do nothing but make the job unbearable.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Netflix full-time for more than 7 years

Pros – Innovation is not hampered by unnecessary process. Designs are not approved by executives or committee they are approved by the users. This is an environment that promotes creativity.

Cons – You must be able to let your work go. For every test that wins 4 other designs fail. Being able to learn from designs that fail is difficult to do when you are emotionally invested in them.

Advice to Senior Management – Give highly talented, less experienced, candidates an opportunity to interview. Raw talent, in a fully formed adult, at a great company yields great results.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company