Netflix
3.2 of 5 376 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

Netflix Reviews

Updated Apr 04, 2014
All Employees Current Employees Only

3.2 376 reviews

                             

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(295 ratings)

51% of employees recommend this company to a friend
376 Employee Reviews
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Review Highlights

Pros:
  • "Freedom and Responsibility" is their guiding phrase here and it is true"
    in 28 reviews
  • "Good Pay & Fact paced work environment"
    in 17 reviews
Cons:
  • "Netflix makes no secret about it's high performance culture, which results in a very high turnover"
    in 18 reviews
  • "You know you're in a culture of fear when the person training your group talks about how they were nearly fired"
    in 16 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • No Opinion of CEO

1 person found this helpful  

Customer Service Training

Customer Service Representative (Current Employee)

I have been working at Netflix full-time for less than a year

ProsThey are very hard to please. Hard to maintain good numbers when the service is the issue.

ConsI have nothing to add.

Advice to Senior ManagementNone

No, I would not recommend this company to a friend

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Awesome place to work

Anonymous Employee (Former Employee)

I worked at Netflix

ProsGreat co workers, benefits, and awesome atmosphere. Management is awesome and the job is easy to get the hang of.

ConsCan deal with some angry customers and the job can get kind of repetitive. But overall best place I've worked for.

Advice to Senior ManagementBe good at your job and follow the rules

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2 people found this helpful  

Mistake of a lifetime. Total career suicide. Hillsboro

CSR1 (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than 3 years

ProsPaydays, quitting time, seeing your superiors fail.

ConsHow about...an unspoken policy of fear, day in, day out. Managers that are ignorant, uneducated, selfish, and stupid. Oh, and flunkie "team supervisors" that get promoted to the position only because they know how to suck up and let themselves get abused by management...Oh, there was so much more. This is flat-out the WORST company I've ever worked for. They laid me off because of my "call time average" was 7 seconds, yes...SECONDS, over their silly weekly limit. In reality, they laid me off because I was 50, and have medical problems. Oh, I hope I live to see the day when someone sues the hell out of them. I just can't wait. I have never wanted for a company to fail, but I want them to.

Advice to Senior ManagementReed, pay attention, you little weasel. Why don't you sell this company so someone with someone with a soul can run it. Are we clear? You, Dude, SUCK!!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Dynamic is not always a good thing.

Disposition Representative (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than 3 years

Pros- Company is very motivated to make improvements and will not hesitate to try any path towards innovation. Therefore, things are constantly changing and providing a challenge.
-Decent wages and benefits.
-Flexible schedules

Cons-Since company readily implements improvements, and not all initiatives are successful, there is a great deal of back tracking and job ambiguity.
-Very fickle in requirements and needs

Yes, I would recommend this company to a friend

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5 people found this helpful  

Culture of fear...and (possibly) loathing

Anonymous Employee (Current Employee)

I have been working at Netflix

ProsRelative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

ConsSince many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

Advice to Senior ManagementYou've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.

No, I would not recommend this company to a friend

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Great company to work for

Senior Software Engineer (Former Employee)
Los Gatos, CA (US)

I worked at Netflix full-time for more than 5 years

ProsAmazing experience, very competitive salary, great office space cutting edge technologies.
If you like fast moving environment and challenging task then this is a place for you. Company treats employees like adults

ConsSometimes environment is moving too fast. Unlimited vacation policy does not work in few cases. Be ready to get support calls in the middle of the night.

Advice to Senior ManagementNot really

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Nice while it lasted, not everything it is cut out to be.

Anonymous Employee (Former Employee)

I worked at Netflix full-time for more than a year

ProsLunch, brand that people are aware of.

ConsManagement overall is quite bad. Most people get promoted to the role based on seniority, not on actual ability to lead and mentor others.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Over matrixed under thought out

Senior Supervisor (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than a year

ProsFast paced, energetic place to work. The compensation was great, and the tools at our disposal were more than adequate to build and retain strong teams.

ConsTo much reliance on matrix and not enough on individuality that empowers employees to do great things. While we had great tools, were were not given the autonomy to use them effectively. Good people had to be let go for arbitrary reasons, and other that should move on are kept.

Advice to Senior ManagementReward creativity, relax a wee bit, and never ever hire more people than you really need. Doing so creates problems down the road that are not good for anyone.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sr. Weblogic Architect

Senior Weblogic Architect (Former Employee)
Los Gatos, CA (US)

I worked at Netflix as a contractor for more than a year

ProsNice company to work with NetFlix. No body compete salary in the Bay Area. Good Environment. You will get nice free lunch every day.

ConsNetflix have to improve from Management Side..

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Senior Program Manager (Current Employee)
Los Gatos, CA (US)

I have been working at Netflix full-time for more than 3 years

ProsProductive culture that embraces new technology and gives you the ability to make decisions. Company makes you want to always do better, faster.

ConsPeople in high ranking positions that are smart but can't manage. This results in high turnover and exceptional people leaving. There are several Directors/VP's that have no management experience. This really hurts the organization. Keep Beverly Hills in Beverly Hills. Content is not the same as Engineering.

Advice to Senior ManagementReevaluate Talent Team and Leadership. Do research when filling high-level positions. Just because someone is smart, doesn't mean that they can lead.

Yes, I would recommend this company to a friend

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