Neiman Marcus

  www.neimanmarcus.com
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Neiman Marcus Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

2.9 329 reviews

66% Approve of the CEO

Neiman Marcus President, CEO, and Director Karen W. Katz

Karen W. Katz

(151 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • Discount at Neimans, along with an amazing employee discount sale (up to 60 percent off) (in 26 reviews)

  • good discount on many items in store (in 14 reviews)


Cons
  • Upper management treats contractors like they are throw aways (in 16 reviews)

  • Older sales associates are very stubborn to work with (in 15 reviews)

More Highlights
329 Employee Reviews
Relevance Date Rating
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    call center

    Anonymous Employee (Former Employee) Edmonton, AB

    Pros- state of the art
    - flexible shifts

    Cons- having to deal with angry customers
    - early start times

    Advice to Senior Managementshould of never left Canada. best customer service team ever.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    It's good, not great

    Customer Care (Current Employee) Edmonton, AB

    ProsDiscounts on products, but major discounts only on out of style merchandise

    ConsHaving to swap shifts on a whiteboard is old school

    Advice to Senior ManagementMore information sharing between call center and warehouse agents

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Comp & Benefits
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    • Approves of CEO

    2 people found this helpful  

    Great for commission based salary, but for starting management position the pay unethical.

    Sales Associate (Current Employee) Honolulu, HI (US)

    ProsFor commission based salaries the pay is great since sky is the limit. Just starting off as you build you clientele the pay is around $20/hr.
    Great place for employees discounts. Shorter work hours (37.5 hrs/wk). 1 hr lunch breaks.

    ConsConstantly pushing for new credit card applicants. Older sales associates are very stubborn to work with. For commission based associates there are many gray areas when it comes to who's customer is who's. For example some associates think that just because you say hi to someone, the person automatically becomes your customer.
    When first starting off the training is very minimal and you are kind of thrown into your dept and it's either sink or swim for you.

    Advice to Senior ManagementIf you paid your clerical/coordinators more they would be more loyal and have more of a commitment to NM. $12/hr is just above minimum wage in Hawaii while a gallon of milk is $5.50 on sale. Executives (upper management) may not understand this because they are getting paid $80k to $100k+! So sad : (

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    As an employee and customer, I believe N-M is the original and best RTW high-end retailer in the world.

    Assistant Buyer (Former Employee) Dallas, TX (US)

    ProsColleagues' integrity; standard of elegance/excellence. There is fierce competition in any retail environment but high level of intellect and fair pay. Constant insistence on staying six months ahead, both in merchandise selection/purchase and timely delivery of new inventory. Thoughtful assessment of reordering fast-moving stock and marking down slow-moving sku's.

    ConsFor buyers —some overtime, usually on holidays. I worked at Neiman's before all systems were computerized. Writing orders with multiple carbons for numerous store locations was time-consuming. I recall several holidays (Thanksgiving and Christmas) where I was invited to my boss's home for holiday meal, after which we would write orders up to our knees well into the morning hours. Still, great camaraderie and gratification.

    Advice to Senior ManagementI am no longer working at N-M. When I was, however, I felt the management was stellar, albeit some with great power could be rather distant/unapproachable.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Wonderful place to work for smart, self starters!

    Anonymous Employee (Current Employee)

    ProsGreat exposure to many aspects of running a business, fosters an entrepreneurial spirit. Your experience can be what you make it, great or bad.

    ConsRed tape, out dated training, bureaucratic/political corporate environment leads to unhappy and dissatisfied associates.

    Advice to Senior ManagementTreat people fairly, understand when demanding unrealistic expectations.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great Company

    Anonymous Employee (Current Employee)

    ProsSenior Management is great.
    Great retirement plan
    Great communication tool giving employees a work iphone
    HR great for solving issues with co.workers

    ConsInsurance is expensive
    Childish gossip everyday;avoid these types of people.
    Not a lot of support, you learn by trial and error.
    Commissioned environment has its good and bad based on the economy, tough if its your only income.

    Advice to Senior ManagementMost management is great, some really play favorites.

    Yes, I would recommend this company to a friend

    1 person found this helpful  

    Probably best place if you have to be entirely commission based

    Anonymous Employee (Current Employee)

    ProsExceptional exclusive products to sell

    ConsSneaky unhelpful sale stealing colleagues, Iet loose by management who care more about sales than fairness

    • Culture & Values
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    Best employee discount!

    Anonymous Employee (Current Employee)

    ProsThe best discount for any retailer.

    ConsThe hours and the benefits.

    Advice to Senior ManagementAdapting to change in our technological world is vital to the success of the company!

    • Culture & Values
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    • Approves of CEO

     

    Great name for a resume

    Anonymous Employee (Former Employee)

    ProsThe discount is great, and you work with very talented people.

    ConsThe environment I worked in was very toxic and the manager and VP of the department I was in have a reputation for targeting and bullying employees out.

    Advice to Senior ManagementLearn the trade of the employees you manage.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Friendly and appreciative atmosphere.

    Anonymous Employee (Current Employee)

    ProsReally enjoyed the experience. My job did not keep me busy so I helped out wherever I could, and they loved it.

    ConsCould not get hired on. There were no openings in my field. Still trying.

    Advice to Senior ManagementKeep doing what you do.

    Yes, I would recommend this company to a friend

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