Neiman Marcus

  www.neimanmarcus.com
  www.neimanmarcus.com

Neiman Marcus Reviews

Updated 30 October, 2014
Updated 30 October, 2014
378 Reviews
3.1
378 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
183 Ratings

Review Highlights

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 28 reviews)

  • You get great discount on everything in the store (in 20 reviews)


Cons
  • Competitive sales associates often fighting over customers (in 24 reviews)

  • Upper management will not give you the benefit of the doubt in any case (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Edmonton, AB
    Former Employee - Anonymous Employee in Edmonton, AB

    I worked at Neiman Marcus

    Pros

    - state of the art
    - flexible shifts

    Cons

    - having to deal with angry customers
    - early start times

    Advice to ManagementAdvice

    should of never left Canada. best customer service team ever.

    Recommends
    No opinion of CEO
  2.  

    It's good, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Care in Edmonton, AB
    Current Employee - Customer Care in Edmonton, AB

    I have been working at Neiman Marcus

    Pros

    Discounts on products, but major discounts only on out of style merchandise

    Cons

    Having to swap shifts on a whiteboard is old school

    Advice to ManagementAdvice

    More information sharing between call center and warehouse agents

    Recommends
    No opinion of CEO
  3. 2 people found this helpful  

    Get to work with a lot of fun young ambitious people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Stylist in Los Angeles, CA (US)
    Former Employee - Lead Stylist in Los Angeles, CA (US)

    I worked at Neiman Marcus full-time (more than an year)

    Pros

    - Hire a diverse group of people
    - good benefits and discounts
    - relaxed environment

    Cons

    - commission rate was low
    - clientele is not the nicest
    - return policy (when you work there) is the WORST, customers bring back everything and usually worn!

    Advice to ManagementAdvice

    The senior management should be more involved in getting to know who is working for the company during corporate visits, a hello and how are you never hurt anyone.

    Recommends
    Positive Outlook
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  5.  

    Professional and results-driven atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in San Antonio, TX (US)
    Former Employee - Bartender in San Antonio, TX (US)

    I worked at Neiman Marcus full-time (less than an year)

    Pros

    You're always surrounded by high net worth individuals who bring out the best in you. The level of professionalism is at Neiman Marcus is high above its competitors.

    Cons

    The fellow employees get full of themselves and think they're superstars/celebrities in the store.

    Advice to ManagementAdvice

    Find ways to humble your employees and have them be more pleasurable to work with.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Newport Beach, CA (US)
    Former Employee - Retail Sales Associate in Newport Beach, CA (US)

    I worked at Neiman Marcus full-time (more than 10 years)

    Pros

    Great benefits, product knowledge is key here and the company and its vendors keep you informed on a daily basis.

    Cons

    Very stressful.Competitive sales associates often fighting over customers.Never ending returns which effects your paycheck.

    Doesn't Recommend
    Negative Outlook
  7.  

    Great hours and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in Dallas, TX (US)
    Current Employee - Product Specialist in Dallas, TX (US)

    I have been working at Neiman Marcus full-time (less than an year)

    Pros

    The culture of the store is very high fashion, business oriented. Everyone is about their business and we not only act the part we looks the part as well.

    Cons

    if you're looking for mentorship and development because you want to advance within the company you will not find it here. It truly is about who you know. Politics.

    Advice to ManagementAdvice

    Coaching and development is important to the success of sales associates and product specialist. Crunching numbers isn't enough.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Amazing, Fast-paced- it is the Superbowl of Retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    NMG is the pinnacle of the retail experience. The best designers, the best talent and customers who are the top 2% in discretionary spending allows for each employee to reach their respective potential. The fun factor shouldn't be underestimated.

    Cons

    Work-life balance is essentially nil. Within Dallas, you are in the fishbowl and therefore always, always, on. It is not a family-friendly atmosphere, and remains iconoclastically stuck in the 80's.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Miami, FL (US)
    Former Employee - Operations Manager in Miami, FL (US)

    I worked at Neiman Marcus full-time (more than 10 years)

    Pros

    Good pay and lots of accommodations

    Cons

    Very Very political, if you don't have a relationship with someone in senior management you will not get very far

    Advice to ManagementAdvice

    Develop a relationship with key people and you will grow

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Organized, Professional, nice ground floor opportunity into fashion industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate
    Current Employee - Customer Care Associate

    I have been working at Neiman Marcus full-time

    Pros

    Lots of opportunity to advance and ground floor entryway into historic fashion industry with lots of influence, culture, expertise, and history.

    Cons

    Frequent seasonal cattle-call type hiring processes has allowed some unsavory characters to grab hold of long term positions and not all of them have good intentions towards their new co-workers.

    Advice to ManagementAdvice

    Consider developing safe portals to advancement for experienced business and degreed professionals.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    You'll love this place if you are passionate about Fashion!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL (US)
    Current Employee - Sales Associate in Chicago, IL (US)

    I have been working at Neiman Marcus full-time (more than an year)

    Pros

    Great experience if you want to grow in the retail industry, also it is really nice to get the first peek at the newest things coming in.

    Cons

    Harder to find a balance between work and life.

    Recommends

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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