National Australia Bank Reviews

I have been working at National Australia Bank part-time for more than a year

Pros – Great opportuity to creat networks

Cons – The amount of unrewarded overtime

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at National Australia Bank full-time for more than 3 years

Pros – Good people, big organisation means there are good career opportunities, flexible employer. Restructure should see things improve.

Cons – Terrible systems, underperformance is not managed appropriately, lack of diversity at senior levels, bureaucratic structure and lots of red tape makes it difficult to get things done.

Advice to Senior Management – Cut middle management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at National Australia Bank full-time for more than a year

Pros – The people that you worked with made the role bearable, nice new offices in the CBD.

Cons – No support, lack of training, increasing number of disgruntle staff, managements mandate of doing more with less.

Advice to Senior Management – When you lead by fear and intimidation it is usually the best talent that leaves first.

No, I would not recommend this company to a friend

I have been working at National Australia Bank full-time for more than 7 years

Pros – Individual development and training are highly invested in. Work-life balance is available in many teams within the organization. The company is headed in the right direction, with innovation a strong priority at the highest levels. Very strong focus on workplace diversity.

Cons – Management are afraid to make decisions. Extremely complex bureaucracy which makes it difficult to improve processes. Pay is significantly below the industry average with no review process for pay. The only way to get a pay rise is to change roles, which affects employee retention. Work life balance is also only available for management.

Advice to Senior Management – Continue to challenge the status quo, do not promote the notion that things cannot improve.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at National Australia Bank part-time for more than 3 years

Pros – Very flexible with part time empoyees

Cons – Staff in Retail banking are over worked and underpaid. The bank employees very effective employment awards that allow them to pay staff less than what they work with limited overtime.

Advice to Senior Management – Increase pay and staff turn over will fall.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at National Australia Bank as a contractor for more than 3 years

Pros – Great people, strong leaders willing to challenge the banking status quo to great results
Innovative - great products and marketing
Empowers its people to think outside the square and to go onwards and upwards
Honest and open approach - tells it like it is

Cons – Processes are so archaic and bogs everything down - slow decision making process
Technology constraints make it difficult to be agile as an organisation

Advice to Senior Management – NAB is going the right way. It is good to see that the analysts think that too. The bank copped a bit of battering by the UK experience but overall, things are looking up!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at National Australia Bank full-time

Pros – Retail:
- the company has big goals which are communicated clearly to all staff
- a nationwide training initiative means managers have finally been taught how to properly manage teams
- big emphasis on self development and progress
- great pay and room for promotions if you're willing to progress
- recent focus to simplify processes and make processes leaner

Cons – - dated computer systems. when I left last year tellers were still using a very old system which many other banks had long discarded. And even the more recent systems in the branch were outdated, slow and unreliable.
- a new promising system had been due for over a year and still hadn't been delivered when I left.
- a lot of older staff, majority of which have lots of experience but also difficulties adapting to newer ideas and processes

Advice to Senior Management – Although long overdue, I think the company is now on a good track.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at National Australia Bank full-time for more than 3 years

Pros – Job stability, great work and life balance

Cons – less pay rate, management incapability

Yes, I would recommend this company to a friend

I worked at National Australia Bank full-time for more than 7 years

Pros – - Used to be a good place to get a variety of exposure, this has curtailed due to the hush-hush possibilities of restructuring
- Embraced working from home, to the extreme of people who don't need them
- Embraced Women in Finance, to the extreme that targets are set and people are promoted blindly, discriminating the other gender
- Open communication culture, in some teams

Cons – - Inconsistencies in employee treatment in different teams, leadership style very much depends on the general manager of the division, ie can be pro-sucking up; or pro-productivity; and for people who leave the bank, some get exit interviews and some doesn't; so the good become better and the bad become worse
- Top heavy structure, with most senior management external hires; the gap between middle to senior management is never addressed, despite big talk on transparency, retention and leadership programs
- Go to HR for advice about how to go about discussing something about your manager and they tell you to go back to your manager
- Team engagement score is put onto your performance scorecard, and people who have been told they under-performed are assumed to be the culprits of dragging the score down, and subsequently politically gotten rid of

Advice to Senior Management – - Practice what you preach: if you truly want to improve engagement, get a true engagement assessment, not a manufactured one through scorecard
- In some obviously top heavy team, replace the senior people who do nothing but talk to presentations. They are more expensive and less productive. Invest in the people who actually do work, eg. make revenues, support processes and perform analytics. it's a waste of money to have 100 GMs, 100 head ofs, 100 senior managers, 100 managers, 100 analyst.

– I'm not optimistic about the outlook for this company

I have been working at National Australia Bank as a contractor for more than 3 years

Pros – NABs has really interesting workplaces.

Cons – There is an air of uncertainty like none of ever experienced before in NAB at the moment.

Advice to Senior Management – Keep up the good work, I'm sure getting rid of the people who know what they're doing will help the profit this FY.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company