NCO Financial

  www.ncofinancial.com
  www.ncofinancial.com

NCO Financial Reviews

Updated 14 November, 2014
Updated 14 November, 2014
116 Reviews
2.4
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
9 Ratings

Review Highlights

Pros
  • Great opportunity to work from home (in 5 reviews)

  • I love the work environment, the staff there were really nice (in 5 reviews)


Cons
  • Not much room for advancement, even when promised (in 5 reviews)

  • Upper management was very Click-ish (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Crappy Pay, lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCO Financial full-time (more than 3 years)

    Pros

    Easy to get hired, nothing else really.

    Cons

    Terrible pay, terrible environment, did I mention terrible pay?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Low pay with unrealistic targets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative in Edmonton, AB
    Former Employee - Collections Representative in Edmonton, AB

    I worked at NCO Financial full-time (less than an year)

    Pros

    Potential to earn commission, set hours

    Cons

    Rude managers, unrealistic targets, difficult to take time off

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Colector in Montreal, QC
    Current Employee - Debt Colector in Montreal, QC

    I have been working at NCO Financial full-time (more than 5 years)

    Pros

    Good salary Good enviRoment Good bosses

    Cons

    Stress bug not hiñó more

    Advice to ManagementAdvice

    Keep the Good job

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Working a lot, but have no money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial full-time

    Pros

    Some of the people who worked there were okay.

    Cons

    The job itself, anyone you call just yells at you for frequency of calls.

    Doesn't Recommend
    Negative Outlook
  6.  

    The McDonald's of the Call Centre Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at NCO Financial full-time (more than an year)

    Pros

    You can get consistently 40 hours of work per week, and their health insurance plan isn't too bad. Fellow employees are friendly and nice to work with.

    Cons

    Never ending turnover in Management. High burnout and turnover among employees. Boring and Repetitive job. They need to have managers who are willing to stay in the position and help improve the organization.

    Advice to ManagementAdvice

    Try doing more for your employees, like increasing pay and providing more incentives.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Agent in Montreal, QC
    Current Employee - Fraud Agent in Montreal, QC

    I have been working at NCO Financial full-time (less than an year)

    Pros

    smooth and easy, nice people, no experience required

    Cons

    little money, but flexible hours and good as a start

  8.  

    a phone job, no stress or pressure

    Former Employee - Collections Representative in Montreal, QC
    Former Employee - Collections Representative in Montreal, QC

    I worked at NCO Financial full-time (less than an year)

    Pros

    very good company and managment as well

    Cons

    11 to 12$ per hour, not for men jobs, its for women

  9.  

    Try to stay away from this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Agent in Montreal, QC
    Current Employee - Fraud Agent in Montreal, QC

    I have been working at NCO Financial full-time (more than an year)

    Pros

    -Some of the people working there are great, mostly immigrants trying to find a way through this tough province.
    -Cheap parking ($50 / month).
    - Easily accessible by public transit.

    Cons

    -Awful Awful Awful management, supervisors and HR (you will see them only on the day of your interview).
    -Very poor salary, and you will not see monthly bonuses if you are not one of the "favorites".
    -Disgusting place full of wrecked chairs that will hurt your back.
    -Some time you will see alive and dead bed bugs.
    -Magic word (JDS "Job Description Summery"), which is a written warning, 3 of them and you are toasted.
    -If you are sick and wants to leave, you can bring a doctor's note so the day will not be considered as absence (stay you will not get paid for those hours), if your kid/spouse/parent is sick, you can't!!
    -A lot more than what is listed above unfortunately.

    Advice to ManagementAdvice

    Place is collapsing anyways, reputation is very bad, clients and employees are running away.
    Only one advice to management: What goes around comes back around.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Working at Nco was something that I did not enjoy as an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSR in Sarnia, ON
    Former Employee - TSR in Sarnia, ON

    I worked at NCO Financial full-time (more than 3 years)

    Pros

    Fellow collegues were the best part of this company

    Cons

    little to no help on the phone
    constant yelling from consumers

    Advice to ManagementAdvice

    help your fellow collegue

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    NCO is horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector
    Current Employee - Collector

    I have been working at NCO Financial full-time (more than an year)

    Pros

    NONE I Cannot think of one good thing to say about working at NCO apart from the fact my coworkers made my days easier.

    Cons

    Everything- They do not value their employees. To Managers you are just a number. They will work you to your grave

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at NCO Financial? Share Your Experiences

NCO Financial

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.