NCH

  www.nch.com
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NCH Reviews

Updated 14 August, 2014
Updated 14 August, 2014
40 Reviews

3.0
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Irvin L. Levy
17 Ratings

Employee Reviews

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  1.  

    Innovative company and a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Development Program  in  Charlotte, NC (US)
    Current Employee - Management Development Program in Charlotte, NC (US)

    Pros

    Certified Labs has some of the best sales training that quickly gets you up to speed to sell in the field. The support system fosters a great culture throughout all levels of the company. Your success is directly related with your work effort. The company really sets you up for success. I would recommend to a friend

    Cons

    For some people this may be a con. In order to be successful you have to work hard.

    Advice to ManagementAdvice

    Continue to keep employee engagement high.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Failing division

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative
    Current Employee - Account Representative

    Pros

    Good earning potential if you don't live in a declining area

    Cons

    Horrible management, awful marketing, non-existent knowledge of trends
    Company is doomed to fail. No interest in employee input. Disengaged account managers due to management. No hope in sight. Run!

    Advice to ManagementAdvice

    Get lost! Marketing should never run a company. Your eyes and ears are the people on the street not the incompetent marketing clowns sitting behind their desks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    This is the best company I have worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative - Certified Labs  in  Atlanta, GA (US)
    Current Employee - Sales Representative - Certified Labs in Atlanta, GA (US)

    Pros

    The people here really care about you and the management team is great. You can set your own pace and this company is constantly growing. You can make as much or as little as you want. There are also great opportunities to grow within the company. This could absolutely be my last stop.

    Cons

    If you are use to selling on price this job is not for you. The products will always cost more than others on the market but they are the best and that's a fact.

    Recommends
    Approves of CEO
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  5.  

    There has never been a better time to work for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Detroit, MI (US)
    Current Employee - Sales Representative in Detroit, MI (US)

    Pros

    - Fantastic training, sales reps are treated like gold.
    - High quality products I am proud to sell.
    - Uncapped commissions and plenty of opportunity for advancement.

    Cons

    - Product line is sold based on value so you need to be a good sales person not an order-taker.
    - We are in the process of updating a lot of our presentations and technology, but it's getting way better.

    Advice to ManagementAdvice

    Things seem to take a long time to get accomplished and there is some resistance to the changes that are happening at the company, but that is far outweighed by the company culture. I have yet to meet someone that wasn't immediately likable. I would also like to see some web based marketing improvements.

    Recommends
    Positive Outlook
  6.  

    Job Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Chemist  in  Irving, TX (US)
    Current Employee - Technical Service Chemist in Irving, TX (US)

    Pros

    Family oriented company, Stable company, looking for a long term job, this is the place for you.

    Cons

    salary are a bit lower that others if you don't work at the corporte building

    Advice to ManagementAdvice

    Encourage employees higher education.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good people, but stuck in their ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good people; some departments really want to invest in their employees

    Cons

    Very hierarchical and political environment; very low pay in comparison to other organizations; not a forward thinking organization

    Advice to ManagementAdvice

    Pay your employees more, everyone there talks about leaving as soon as they get a better offer elsewhere. You are losing talent.

  8. 2 people found this helpful  

    Family Company with great products and unlimited earning potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Value based products promote loyalty to rep and company. Uncapped earning potential. Recession resistant. Company very loyal to hard working, high attitude people. Best outside sales training in the business.

    Cons

    Could be more up to date in the technology department...

    Advice to ManagementAdvice

    Continue to promote ways to connect the outside sales force with each other.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Review 5 years in the making...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Able to skate by due to so much going on, no one realizes stuff isn't getting done because everybody thinks someone else is responsible for it so it just never gets done.

    Cons

    This billion dollar company is still being run like a mom and pop shop. Budgets are so strict some departments still have typewriters and are just unable to properly do their job...frustrated with not being provided adequate tools to do their job (but then get disappointing performance reviews for not doing a good/proper job) people get fed up and quit after 1-3 years. I feel their pain.
    Every single employee does the bare minimum to skate by and get their paycheck. There is no company pride.

    Advice to ManagementAdvice

    Open your wallet! You gotta spend money to make money. And remember every person below you needs to be treated like a human.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Well established company, been around for many years, stable. You could have a career here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative
    Former Employee - Outside Sales Representative

    Pros

    I worked for Certified Labs, a NCH division. They provided extensive training, and support for me and the rest of the sales team. Management is really respectful, and do a pretty good job. Pay can be decent if you're willing to break your back everyday.

    Cons

    NCH's umbrella of companies creates a conflicting battle for business which is absolutely pointless! Literally the same exact products with different labels, and multiple reps in the same area. This is such a pain to deal with. Expense compensation is TERRIBLE. With all of the gifts they want you to buy clients and potential clients, and the gas and car damage from driving everywhere, the $200 a month is an absolute joke. Also, the industry in which you'll be working is dirty.

    Be prepared to work this job from the moment you wake up, until you go to bed at night. Organizing all of your leads, clients, etc etc, while processing orders (yep, you have to do that too), when you get home from work, you'll spend 3 hours on the computer and then your day is completely gone.

    Advice to ManagementAdvice

    This company makes an extreme amount of money each year. Show some love to your reps in the field who drive their own vehicles almost 50,000 miles a year. Find a more efficient way for reps to enter orders. iPads would make sense. Boom, you place the order right there! Listen up management!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Lack of strategic clarity/alignment. Limited upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pleasant work environment, fitness center.

    Cons

    Poor overall communication between management and mid-managers. Lack of clarity and alignment around corporate strategic goals. Limited transparency around corporate problems/challenges inhibits ability to resolve them cross-functionally. Industry is in decline.

    Neutral Outlook

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