Morgans Hotel Group

  www.delanomarrakech.com
  www.delanomarrakech.com

Morgans Hotel Group Reviews

Updated 24 November, 2014
Updated 24 November, 2014
18 Reviews
3.2
18 Reviews
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Employee Reviews

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  1.  

    Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter in Los Angeles, CA (US)
    Former Employee - Waiter in Los Angeles, CA (US)

    I worked at Morgans Hotel Group full-time (less than an year)

    Pros

    They have a very nice friendly and positive working environment. It is also nice to work with friendly people in the hotel.

    Cons

    There is no room for mistakes when it comes to serving high guests.

    Recommends
    Positive Outlook
  2.  

    Guest Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Pros

    fun environment, a very different hospitality experience, property is beautiful

    Cons

    hard to get a promotion, the managers are not communicative

    Advice to ManagementAdvice

    take care of your people

  3.  

    Great Hotels No Senior Mgmt. Expertise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Morgans Hotel Group full-time (less than an year)

    Pros

    Most front line people care and and are enthusiastic regarding guest relations. Hotel product is unique, on trend and the decor and theme of the hotels tells a story that represents its origin.

    Cons

    Sales staff is a revolving door in the southeast. No stability. Management is not visionary and has no clue on he direction they would like to go with their hotels, Thus leaves an unsettling feeling among employees to take pride and hope in their future.

    Advice to ManagementAdvice

    Determine your niche in the market place with a defined vision and consistent voice about who your hotels are. Invest in your online digital presence within your website and marketing. Invest in technology regarding your reservation center to ensure you are capturing all your revenue from bookings via GDS and OTAs. Technology is archaic. Invest in your people...401K, internal communication from senior mgmt., and strive to develop your people to be worldclass not mediocre.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Fun Job, Fun People...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager in San Francisco, CA (US)
    Current Employee - Assistant Front Office Manager in San Francisco, CA (US)

    I have been working at Morgans Hotel Group full-time (more than an year)

    Pros

    The people that you work with are great. It is a very fun and energetic environment. The upper management really supports you, and ensures that your not abused by anyone.

    Cons

    Pay could be better, especially for the long hours that are required to work. Other than that, great people, great atmosphere and a fun environment.

    Advice to ManagementAdvice

    Keep doing what your doing.

    Recommends
    Positive Outlook
  6.  

    Creative, Independent, and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Office Manager in New York, NY (US)
    Former Employee - Assistant Front Office Manager in New York, NY (US)

    I worked at Morgans Hotel Group full-time (more than 3 years)

    Pros

    Creative company that lets each employee utilize their independence and speak out for who they really are. Not many companies these days allow self-expression which is unique and beneficial.

    Cons

    Promotions are rather difficult and VERY political. Training is OK sometimes lack for being rushed to hire. For one job title you have to wear way too many hats.

    Advice to ManagementAdvice

    Stop cutting costs and wearing out your employees. Although there are a lot of benefits mental health and not stressing out for 16 hrs a day will help.

    Recommends
  7.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Agent in New York, NY (US)
    Current Employee - Front Office Agent in New York, NY (US)

    I have been working at Morgans Hotel Group full-time (more than an year)

    Pros

    Very different hospitality environment. Colleagues are fun and dynamic, unlike other stiff companies.

    Cons

    Company does not care about you. All they want is more, more, and more

    Advice to ManagementAdvice

    Treat your people well!

    Doesn't Recommend
    Neutral Outlook
  8.  

    Great culture...the boot camp of hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office in Miami, FL (US)
    Current Employee - Front Office in Miami, FL (US)

    I have been working at Morgans Hotel Group full-time (more than 10 years)

    Pros

    Great people, family atmosphere. Cool guests , great f&b, opportunity to move up. Get to be yourself and still deliver an amazing guest experience

    Cons

    Lack of training, work well over ten hours a day. Overwhelming at times. Accounting to hard on operations

    Advice to ManagementAdvice

    Invest in your talented employees . 401k, incentivize your employees . More team building outings.

    Recommends
    Neutral Outlook
  9.  

    it is a learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Morgans Hotel Group

    Pros

    There is plenty of work, they bring clients

    Cons

    stressful environment and working weekends

  10.  

    pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Morgans Hotel Group full-time

    Pros

    Great benefits and decent pay

    Cons

    This is a union work place so there is a lot of tension between management and employees

    Recommends
    Positive Outlook
  11.  

    Exciting, fast paced, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Manager in Los Angeles, CA (US)
    Former Employee - Night Manager in Los Angeles, CA (US)

    I worked at Morgans Hotel Group full-time (more than an year)

    Pros

    I worked at the Mondrian LA and I was fortunate to meet a lot of nice people and it seemed like I always had a crazy story to tell at the end of the day.

    Cons

    Management always seemed to be watching you through there cameras. It seemed like employees were always getting written up and there was not much appreciation from upper management.

    Recommends
    Neutral Outlook

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