MoneyGram International Reviews

Updated 22 April, 2015
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Employee Reviews

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  1. Helpful (1)

    lack of management support

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    very interesting business, Multicultural environment, a lot of changes and new challenges in all area

    Cons

    poor management, treat employees as risk factors and necessary evil in "monkey factory",

    Advice to Management

    lots of politics within the company - be more concentrate on doing business

  2. Helpful (3)

    Seems to have accepted reality of declining position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Minneapolis, MN (US)
    Former Employee - Marketing in Minneapolis, MN (US)

    I worked at MoneyGram International full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Friendly, laid back atmosphere and a good cooperative cross-functional environment. Committed to their customer base and many are true believers in the good their product provides.

    Cons

    Slow to move on initiatives, limited vision. Many in the organization are comfortable with where the company is and there does not seem to be much willingness at all to take calculated risks

  3. Helpful (2)

    Not very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AML Compliance
    Former Employee - AML Compliance

    I worked at MoneyGram International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Ability to learn new tasks by yourself.

    Cons

    Procedures are not defined. Performance controls are based someones opinion. There are no defined metrics. Poor morale. Outsourcing a lots of sensitive services.

    Advice to Management

    Please retire.

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  5. Helpful (4)

    Good company in a rapidly changing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company has a great team of talented people with no shortage of revenue growth opportunities. The company strategy is well aligned to the changing market place.

    Cons

    With a rapidly changing marketplace for its products and having many opportunities to capitalize, MGI must continually work to maintain focus and execute well.

  6. Helpful (3)

    Watch out for offshoring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with. Fantastic manager and supervisors. They gave a very good severance package though.

    Cons

    Was a far more employee friendly prior to 2008. Many benefits disappeared started in 2008, even small things such as cookies at Christmas. Thanksgiving turkey gift cards, etc.... Upper management is totally out of touch with the average employee and also they really have no idea on how to proceed with the current restructure of offshoring 500+ operations and technical employees to Poland, Mexico, Bulgaria, total mess. I'd watch this company in the near future, wouldn't be surprised if it goes under. The CEO needs to step away from her throne and see what is actually happening with the organization. They really don't follow the values they proclaim and hold the rest of the employees accountable to.

    Advice to Management

    Try communicating with actual managers and not just your senior directors and above to get an idea of what is actually going across your company. Really poor morale there. Senior management needs to come back down from their "penthouse mentality" and bring back a more employee friendly company where employees feel the company actually cares.

  7. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    International culture, oportunities for development, good money

    Cons

    There are none since now...

  8. Productive and fun workplace with a great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with MoneyGram its fascinating. The company culture is great and provides employee's with a supportive environment.Great benefits, hands on training, very competitive pay rates and the people are just great!

    Cons

    none that i can think of

    Advice to Management

    none

  9. Good place with a many chellanges and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    MoneyGram is a start-up in Poland. It's worth to be a part of a company that will grow on polish market.

    Cons

    Neet to increase focus on customer experience

    Advice to Management

    none

  10. Helpful (2)

    Worked at MoneyGram for many years and gained valuable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO (US)
    Former Employee - Anonymous Employee in Denver, CO (US)

    I worked at MoneyGram International full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people are the company's greatest asset...some of the best I've ever worked with.

    Cons

    Communication of changes can be more effective and in a more timely manner.

    Advice to Management

    Rethink the decision at some point in the future of outsourcing the call center to a foreign country.

  11. Helpful (3)

    Not the greatest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Dallas, TX (US)
    Former Employee - Director in Dallas, TX (US)

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great global footprint. No 2 or 3 in world size wise. Great people. Good Coffee.

    Cons

    Cutbacks, layoffs, senior management do not seem to be able to effectively manage the global organization. it is a very miserable place to be with limited benefits, pay increases, little to no bonus, no share options paid out in past 3 years. Very troubled company

    Advice to Management

    Recognize where you are out of your depth and move on.. Bring in new leadership team with the ability to turn the business around

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