MoneyGram International

  www.moneygram.com
  www.moneygram.com

MoneyGram International Reviews

Updated 14 December, 2014
Updated 14 December, 2014
104 Reviews
2.3
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
56 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    a good company in the challenging market is losing its passion gradually

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Country Director in Shanghai, Shanghai (China)
    Former Employee - Country Director in Shanghai, Shanghai (China)

    I worked at MoneyGram International full-time (more than 8 years)

    Pros

    good salary, good training etc.

    Cons

    less investment in marketing, just maintain market share,

    Advice to ManagementAdvice

    be active

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Challenging place to work. CEO to leave company after contract expires within 12 months!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Counsel in Dallas, TX (US)
    Current Employee - Legal Counsel in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    Some great people to socialize with, good friends, and easy to warm up to due to work uncertainty in every department. Great office location to jump on Tollway and quickly....

    Cons

    Prospective employees lured in with money only to regret being there with a short time frame. Western Union management lured over to suffer from pressure that Company is dwindling slowly (see revenues sinking and stock price shedding ground!). Management couldn't foresee WalMart disaster coming their way like a train at 100mph!

    Advice to ManagementAdvice

    Best of luck and keep your resumes updated!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    BEWARE! NEVER WORK FOR THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Dallas, TX (US)
    Former Employee - Senior Business Analyst in Dallas, TX (US)

    I worked at MoneyGram International full-time (less than an year)

    Pros

    Nothing. There was nothing ever that was positive at MoneyGram. I deeply regretted accepting the position after the first week. I have never been so disappointed.

    Cons

    Culture is awful. No one talks to each other. They recruited me and five months later laid me off due to a reorg. This company is DYSFUNCTIONAL.

    Advice to ManagementAdvice

    Don't hire people to just lay them off 5 months later.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Was a great place to work until layoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Improvements in Lakewood, CO (US)
    Current Employee - Process Improvements in Lakewood, CO (US)

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    The people are AMAZING. You really bond with your co-workers. There's ampule opportunity to be promoted. Good work is generally recognized.

    Cons

    Layoff. Lots of drama. Gossip. Young people. High School-ish.

    Advice to ManagementAdvice

    Outsourcing isn't wise for a call center. Customer's can sense when they're speaking to a foreigner and many customers request American reps.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Ok company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MKT in Dallas, TX (US)
    Current Employee - MKT in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    Easy going management (at least mine), Work schedule,

    Cons

    No Training at all, upper management dont even look at the regular employees. Every department tries to sabotage the other. Be ready to work with VPS that really dont know what they are doing.
    New employees come and leave pretty quickly.

    Advice to ManagementAdvice

    Management should listen to the Professionals they hire. Company lets some VPS spend all the money on products that dont offer no returns.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Pros

    good company
    good environment
    Good employees
    Easily move up

    Cons

    good company
    good environment
    Good employees
    Easily move up

  8. 1 person found this helpful  

    Struggling through change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Dallas, TX (US)
    Former Employee - Senior Marketing Manager in Dallas, TX (US)

    I worked at MoneyGram International full-time (more than an year)

    Pros

    Office culture is unique. People for the most part are trying to do what is right for the company. Benefits are ok.

    Cons

    Lack of communication and clear direction from the leadership team.

    Advice to ManagementAdvice

    There needs to be more clear direction from leadership. Seems to have a lack of ownership on projects. Lack of agreement among leadership on what the priorities are for the business.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Challenging and interestin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Off Phone Personnel in Lakewood, CO (US)
    Current Employee - Off Phone Personnel in Lakewood, CO (US)

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    My co-workers and the amount of PTO. Flexibility in my schedule and very understanding boss.

    Cons

    They don't invest in their employees. We do not get any additional professional training.

    Advice to ManagementAdvice

    Just be aware that your talent is being shoved out the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Lack of labor resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN (US)
    Current Employee - Anonymous Employee in Minneapolis, MN (US)

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    Great people for the most part

    Cons

    Zero time for any personal life.

    Advice to ManagementAdvice

    Dallas is not ground zero for talent

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Used to be innovative but lost their heart & soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lakewood, CO (US)
    Former Employee - Anonymous Employee in Lakewood, CO (US)

    I worked at MoneyGram International full-time (more than 5 years)

    Pros

    On the upside, it is becoming a truly global company. Opportunities for interesting work and higher compensation are at the higher levels.

    Cons

    Grew too fast without a substantial infrastructure in place. Became top-heavy (still are) and cut costs by outsourcing and right-shoring (an oxymoron if there ever was one). Evidence of overall mistrust and frustration at their 3 primary US locations due to Sr. Leadership secrecy surrounding ongoing and pending large-scale layoffs.

    Advice to ManagementAdvice

    Follow creative leadership advice and familiarize yourselves with how higher rated companies treat their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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