MoneyGram International

  www.moneygram.com
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MoneyGram International Reviews

Updated Jul 24, 2014

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All Employees Current Employees Only

2.7 86 reviews

45% Approve of the CEO

MoneyGram International Chairman & CEO Pamela H. Patsley

Pamela H. Patsley

(44 ratings)

32% of employees recommend this company to a friend

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment(in 6 reviews)

  • Most of my co-workers were great team players and really good people(in 5 reviews)


Cons
  • Lots of politics within the company(in 4 reviews)

  • Senior management inexperienced about the industry(in 5 reviews)

86 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Long time veteran and enjoyed every single day during my employment

    Anonymous Employee (Current Employee)

    ProsDiversity is strong. Great leadership from upper management. Employees have a great rapport with each other.

    ConsNot much transparency. Global restructuing leading to more outsourced jobs.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    It's all about MoneyGram

    Manager (Current Employee)

    ProsThe people in the trenches are great, hard-working, smart, innovative, adaptable, etc. There is a strong work ethic, and in the 'right' department, you will find a work family.

    ConsSalaried employees will find they are on call 24/7. The company is filled with many new employees or even long-term employees who never received proper training and thereby suck the life out of anyone with any knowledge of how the business actually works or how to resolve complex issues. MoneyGram does not care about or value its employees as a whole.

    Advice to Senior ManagementShipping all the operations jobs overseas won't work well and dangling the 'promise' of a nice little package (so the current employees will stay to train their replacements) at the end without actually inking the deal is not conducive to a collaborative, effective environment and transition. The learning curve is vertical.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The promise of investing in your career is a pipe dream. Outsourcing to India is wide spread and increasing

    Software Engineer (Current Employee) Saint Louis Park, MN (US)

    ProsLike the airline management team that decided to save $2 million annually by reducing the number of tomatoes in salads, the mgmt team at MoneyGram continues to reduce and cut benefits. If you enjoy India contractors talking in Hindustani (or one of the other 22 regional India languages) constantly around you when you are trying to work, then MoneyGram is the place for you.

    ConsManagement says they care about their employees while their actions are completely opposite. More FTE jobs being outsourced in the name of increasing shareholder value. Work environment is set up so terribly it's nearly impossible to focus and get any work done.

    Advice to Senior ManagementAll suggestions to management are ignored, so why bother?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Overall a decent company to work for in the last few year it has taken a turn towards moving jobs overseas.

    Workforce Analyst (Current Employee) Lakewood, CO (US)

    ProsPay is good for the area and competitive

    Consoutsourcing majority of US jobs

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Representative

    Major Account Representative (Current Employee) Lakewood, CO (US)

    ProsMoneyGram operations is one of the global leading money transfer companies.
    There is a great work environment with nice multicultural high educated people.
    Even though MoneyGram a "mature" company as far as time since it was created and technology investments, it behaves like a start up making many structural changes that sometimes feels like they have lack of strategy that at the end cost money that could be invested in technology.

    ConsMoneyGram is shows sign of the struggles from 2008 economic impact.
    This company has not kept up with technology investments to keep being a strong competitor in the money transfer business or in paper products business.

    I disagree with MoneyGram current approach on cutting cost. It is going to hurt the company in the long run.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Out of touch

    Anonymous Employee (Current Employee)

    ProsFun people interesting work.

    ConsBang zoom re-org....happens all of the time, 200 effected in CO. There's something up with this group.

    Advice to Senior ManagementThink twice before acting in this fashion.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Great people, challenging leadership

    Anonymous Employee (Current Employee)

    ProsUnique industry, very international, the people who work there really care about the customers they serve

    ConsLeadership too distant, unrealistic on resources, struggles to provide real direction, trust issues

    Advice to Senior ManagementListen to those who interact with the customer, create an environment of trust

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Good experience, culture changed drastically with new senior management

    Senior Marketing Manager (Former Employee) Minneapolis, MN (US)

    ProsOpportunity for career growth, great people to work with

    ConsA good culture rapidly changed to a negative culture with new leadership

    Advice to Senior ManagementCare about employees more.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Dysfunctional

    Anonymous Employee (Former Employee)

    ProsInternational business activity; complex industry

    ConsLack of consistent message from upper management. Disrespectful culture.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • No Opinion of CEO

     

    good

    Customer Service Representative (Former Employee) Lakewood, CO (US)

    ProsGreat job if you are Bi-Lingual

    ConsOpen 365 days a year so you need to earn Holidays and a decent schedule by putting in your time.

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