MoneyGram International
2.8 of 5 69 reviews
www.moneygram.com Minneapolis, MN 1000 to 5000 Employees

MoneyGram International Reviews

Updated Apr 17, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.8 69 reviews

                             

50% Approve of the CEO

MoneyGram International Chairman & CEO Pamela H. Patsley

Pamela H. Patsley

(38 ratings)

32% of employees recommend this company to a friend
69 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The pay is good, and the health benefits are "competitive""
    in 3 reviews
  • "Flexible you can work from home at times"
    in 3 reviews
Cons:
  • "Junior management think they are better than their workers but they themselves are like the grunts for senior management"
    in 4 reviews
  • "There was an enormous amount of change in a short period of time, employee moral was low due to rumors and uncertainty in job safety"
    in 2 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Representative

Major Account Representative (Current Employee)
Lakewood, CO (US)

I have been working at MoneyGram International full-time for more than 5 years

ProsMoneyGram operations is one of the global leading money transfer companies.
There is a great work environment with nice multicultural high educated people.
Even though MoneyGram a "mature" company as far as time since it was created and technology investments, it behaves like a start up making many structural changes that sometimes feels like they have lack of strategy that at the end cost money that could be invested in technology.

ConsMoneyGram is shows sign of the struggles from 2008 economic impact.
This company has not kept up with technology investments to keep being a strong competitor in the money transfer business or in paper products business.

I disagree with MoneyGram current approach on cutting cost. It is going to hurt the company in the long run.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Overall a decent company to work for in the last few year it has taken a turn towards moving jobs overseas.

Workforce Analyst (Current Employee)
Lakewood, CO (US)

I have been working at MoneyGram International full-time for more than 8 years

ProsPay is good for the area and competitive

Consoutsourcing majority of US jobs

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Out of touch

Anonymous Employee (Current Employee)

I have been working at MoneyGram International full-time for less than a year

ProsFun people interesting work.

ConsBang zoom re-org....happens all of the time, 200 effected in CO. There's something up with this group.

Advice to Senior ManagementThink twice before acting in this fashion.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Great people, challenging leadership

Anonymous Employee (Current Employee)

I have been working at MoneyGram International full-time for more than 5 years

ProsUnique industry, very international, the people who work there really care about the customers they serve

ConsLeadership too distant, unrealistic on resources, struggles to provide real direction, trust issues

Advice to Senior ManagementListen to those who interact with the customer, create an environment of trust

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good experience, culture changed drastically with new senior management

Senior Marketing Manager (Former Employee)
Minneapolis, MN (US)

I worked at MoneyGram International full-time for more than a year

ProsOpportunity for career growth, great people to work with

ConsA good culture rapidly changed to a negative culture with new leadership

Advice to Senior ManagementCare about employees more.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Dysfunctional

Anonymous Employee (Former Employee)

I worked at MoneyGram International

ProsInternational business activity; complex industry

ConsLack of consistent message from upper management. Disrespectful culture.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • No Opinion of CEO

 

good

Customer Service Representative (Former Employee)
Lakewood, CO (US)

I worked at MoneyGram International part-time for more than 10 years

ProsGreat job if you are Bi-Lingual

ConsOpen 365 days a year so you need to earn Holidays and a decent schedule by putting in your time.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Dry financial-services environment,

Attorney - Marketing (Current Employee)
Dallas, TX (US)

I have been working at MoneyGram International full-time for more than a year

ProsGreat leaders, low pay, cool offices.

ConsNot much room for 'thinking-outside the box' work. "Systems" limit any new ideas.

Advice to Senior ManagementAllow, encourage work to be more fun

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to work

Software Engineer IV (Current Employee)
Minneapolis, MN (US)

I have been working at MoneyGram International as a contractor for more than 3 years

ProsGreat place to work, work life balance

ConsNo long term vision or planing

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Rug pulled out from underneath

Project Manager (Current Employee)
Minneapolis, MN (US)

I have been working at MoneyGram International full-time for more than a year

ProsAwesome project teams and dedication to get the job done! Lots of camaraderie amongst technical teams. Can be a fun place to work.

ConsThird iteration of PMO Senior Management. Mid level management is volatile with high turn over and new managers don't fully understand the business when advised of technical challenges.

Senior management impose new role standards with no consideration of past valued efforts from IT professionals.

To much heroics with bi-monthly core release and then infrastructure release the next month. Back to back releases puts considerable amount of pressure on the technical teams. Seldom, any documentation of technical processes, and high SME resignations leave a substantial knowledge gap.

Impose unrealistic project management framework processes on projects already executing.

Advice to Senior ManagementGrandfather projects from processes to avoid undue burden.

Consider giving the veterans the benefit of the doubt especially if they stick around in good faith. There is something to be said about not bailing ship.

Mid-level management cannot be telling IT professionals they are invaluable and then give them low complexity assignments when they are capable of much more. That is insulting their intelligence and experience.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for MoneyGram International? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at MoneyGram International reviews and ratings - including employee satisfaction and approval ratings for MoneyGram International CEO Pamela H. Patsley. All 69 reviews are posted anonymously by MoneyGram International employees.