Mission Inn Hotel & Spa

www.missioninn.com
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Mission Inn Hotel & Spa Reviews

Updated 10 March, 2015
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2.9
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Employee Reviews

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  1. Busy but fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Mission Inn Hotel & Spa as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent work environment. Meeting like minded people commited to providing exceptional guest service. I really enjoyed working there during Festival of Lights 2014.

    Cons

    Not particularly sure how easy it would be for advancement especially fast track with organization.

    Advice to Management

    The individual Directors and Management are supportive and addressed issues promptly

  2. It was basically a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance in Riverside, CA (US)
    Former Employee - Maintenance in Riverside, CA (US)

    I worked at Mission Inn Hotel & Spa full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It was a great working with a lot of good coworkers and meeting people from different countries and cultures and learning about the history of the hotel and the city of riverside

    Cons

    Often having to work holidays and weekends and some times meeting high standards and sometimes little support from manager's with difficult guests

    Advice to Management

    need to pay your kitchen staff cooks and cleaners more higher pay raises

  3. Something new everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPA in Riverside, CA (US)
    Current Employee - SPA in Riverside, CA (US)

    I have been working at Mission Inn Hotel & Spa part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fun environment, nice coworkers, client till is fun to meet, owners help workers out during the holidays by handing out pumpkins, turkeys, and back to school time they are nice enough to buy some supplies for the people with kids. k-12 grade

    Cons

    Hrs during (FOL) festival of the lights, at the spa they increase the hrs one hr earlier and one hr later. Which is great on the weekends but the weekdays it makes for a very long day for the employees. NO days off can be requested during that time, what you are scheduled to work is what you work, parking changes too, it is basically find your own, during those late nights when you get off if you do not feel safe sometimes you can ask for someone to walk you to your car, however they are so busy keeping the people in order they do not have time to walk you.

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  5. Not a great place to work as a Manager. Restaurant chains pay better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mission Inn Hotel & Spa full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    This is a beautiful hotel

    Cons

    You will be overworked and underpaid

  6. Helpful (2)

    Some good; some bad...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mission Inn Hotel & Spa

    Pros

    I work with some really great people, beautiful environment and plenty of history to share with guests.

    Cons

    do not get paid enough to do all the work my position requires...plus applied and was offered another position, then told it's unlikely it'll be filled....room for growth is to be discouraged.

    Advice to Management

    they need to keep their word when offering a position to a hopeful candidate and keep their word...kind of feel 'screwed over'....and raise the wage! the current position does not pay enough for all the work that is done.

  7. Helpful (3)

    Very difficult company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Riverside, CA (US)
    Former Employee - Anonymous Employee in Riverside, CA (US)

    I worked at Mission Inn Hotel & Spa full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good Pay , Bonuses, beautiful property

    Cons

    schedule all over the place. Cold and unfriendly environment. Hostile guests. High turnover. If you really enjoy customer service, dont work here!

    Advice to Management

    High turnover is a major issue here. amazing they dont see that.

  8. Not a bad temp job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser in Riverside, CA (US)
    Former Employee - Busser in Riverside, CA (US)

    I worked at Mission Inn Hotel & Spa part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Great tips when busy
    - Guaranteed 20hrs a week
    - Great work atmosphere (I loved working with the employees here. Great family atmosphere)

    Cons

    - Much more is demanded than what is told initially during the interview process.
    - You sometimes feel like the server's slaves (but they do usually give more in tips for doing so).
    - Management is very political.
    - Tough to get days off
    - Sketchy management. As much as they make promises to you, they rarely seem to play out.

    Advice to Management

    If you promise employees promotions remember to back up what you say, instead of just filling our minds with empty promises.

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