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Michaels Stores
2.6 of 5 445 reviews
www.michaels.com Irving, TX 5000+ Employees
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Michaels Stores Reviews

Updated May 20, 2013
All Employees Current Employees Only

2.6 445 reviews

                             

32% Approve of the CEO

Michaels Stores Interim COO Lew Klessel

Lew Klessel

(37 ratings)

33% of employees recommend this company to a friend
445 employee reviews
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  • Work/Life Balance
         
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Brockville, ON

Current Employee – been working at Michaels Stores full-time for more than a year

ProsOk place to work if there is nothing else.

Cons- Open until 9:00 on Saturdays - no customers in the store after 7:00

Advice to Senior Management- enough with the email collection

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Current Employee – been working at Michaels Stores part-time for more than 7 years

ProsCan be a fun place to work as long as you receive the proper training

ConsWage, impersonal, improper training of employees is a constant.

Advice to Senior ManagementAppreciate those that actually have the knowledge and experience to make the store run at store level.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Kitchener, ON

Former Employee – worked at Michaels Stores part-time for less than a year

Pros- Employee discount on crafting supplies
- Free in-store classes for employees (subject to availability in the class)
- Reasonable retail work hours

Cons- Permanent part-time status for regular sales associates
- Often under-staffed during shifts
- Rotating shift work, work on weekends
- Little to no room for advancement, further training
- The amount of waste and overpricing of product is disheartening

No, I would not recommend this company to a friend

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Orillia, ON

Current Employee – been working at Michaels Stores part-time for less than a year

ProsBrought the possibility of employment to a small town with little job availability
New store location

ConsHired staff to fill new location in Ontario
Misled employees (60 of the 75) to believe they where permanent staff
Hired staff (sales associates) to build shelving and display merchandise
Gave no notice of termination to the 80% that were
Continually demoralized and insulted staff that ask questions
Gave no copies and denied requests for paperwork being signed by the new employees
Half hour orientations that are filled with great information, but with no way of accessing the information after the fact

Advice to Senior ManagementBe upfront with employees and explain they are only needed prior to a new store opening
Send new employees home with copies of the paperwork they sign
The detail that is involved in planing how a new store is created is wonderful, but falls apart when management treat staff questions as a sign of "stupidity" (a word often used as a response)
Don't promote Michael's Cares, when store managers are clearly not on board

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Brockville, ON

Current Employee – been working at Michaels Stores part-time for less than a year

ProsAwesome staff and friendly customers

Conslow end of the salary scale

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Toronto, ON

Former Employee – worked at Michaels Stores full-time for more than 10 years

Prosgood solid store managers and associates

Consthe HR director and lame duck president of Canada have totally destroyed the moraaly in stores

Advice to Senior Managementyou need to get out in the stores and ask the associates how much they trust your senoir management team in Canada

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Mississauga, ON

Current Employee – been working at Michaels Stores

ProsInteresting merchandise, most customers are grateful and pleasant when employees are given the time to spend with them

ConsManagers protected. Hourly workers are not. Many employees suffering bullying and verbal abuse.. Work expectations are not humanly possible in the time allotted thus giving managers an opportunity to reprimand and fire employees.

Advice to Senior ManagementStore of the future will not work as it is set up now. Unless of course you don't want your employees to have loyalty to the company. If that's true, then it is working just fine

No, I would not recommend this company to a friend

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Abbotsford, BC

Former Employee – worked at Michaels Stores

Pros-friendly staff
-understanding management
-employee discounts
-Michaels cares program

Cons-not many hours available during so seasons

Advice to Senior Management-work hard, you will be recognized for it

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Current Employee – been working at Michaels Stores

Prosgood discount, flexible schedule, mature staff so you deal with less conflict

Consretail....start at minimum wage, retail hours, late nights could be hard to do if your a sole support parent or a parent.

Advice to Senior ManagementOffer regular performace evaluations to newbies

Yes, I would recommend this company to a friend

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Former Employee – worked at Michaels Stores part-time for less than a year

ProsMichaels prides itself on customer service, so everyone at the store I worked at was naturally friendly. It had a really good atmosphere and most of the customers were nice. The work is not terribly difficult.

ConsThere was no training program at the store I worked at. I shadowed another cashier for about 20 minutes before replacing her as head cashier in the middle of a busy sale. It was extremely hectic for the first week or two.

Advice to Senior ManagementThe implementation of a training program would make cashiers a lot more efficient and would reduce the need to call management to the front for help.

Yes, I would recommend this company to a friend

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