Mazda North American Operations

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Mazda North American Operations Reviews

Updated 10 August, 2014
Updated 10 August, 2014
37 Reviews

2.7
37 Reviews
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Jim O'Sullivan
27 Ratings

Employee Reviews

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  1.  

    It was a great, rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Irvine, CA (US)
    Current Employee - Intern in Irvine, CA (US)

    Pros

    I had a great project Manager, always helped and addressed any questions and issues I had.

    Cons

    Not much desire for innovation and improvement.

    Advice to ManagementAdvice

    Be willing to improve any current processes, need change.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Building Phase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer II  in  Irvine, CA (US)
    Current Employee - Engineer II in Irvine, CA (US)

    Pros

    Great Benefits (Car allowance, twice a year bonus, early release during the summer), They are still building up from their last round of lay offs a few years ago and it's a good chance to get your foot in and move forward.

    Cons

    There is a weird underlying "thing" i can't put my finger on. Between the people who have been around through the lay off and the new people. A lot of job protecting and people aren't willing to work together for fear they might get the axe!

    Advice to ManagementAdvice

    Work on opening up the communication between all of the departments. Especially between the Japanese side and American side. Be more flexible to change.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Good benefits but lazy company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Irvine, CA (US)
    Former Employee - Anonymous Employee in Irvine, CA (US)

    Pros

    Good benefits, Friday summer hours, car allowance, casual dress code.

    Cons

    Management not held accountable. If sales aren't tracking to objectives, they adjust objectives down to meet sales. When layoffs come the hard working lower level staff is easily let go but its the top management team which continues to make the same mistakes time after time. This is why Mazda makes no improvements in their performance. Profits for Mazda is macroeconomic based. Since the Yen is weak profits are up. It's a false sense of security.

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  5.  

    Ok place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Irvine, CA (US)
    Former Employee - Anonymous Employee in Irvine, CA (US)

    Pros

    The design is good. Good people to work with. Great car benefits and is conveniently located.

    Cons

    Growth in Mazda is relatively slow or none. Another problem is that the salary is not considered high, compared to other makers. Not too many opportunities.

    Advice to ManagementAdvice

    Too many managers and not enough of the workers to get the job done. Mazda Japan should focus efforts to help Mazda US, not force layoffs and buyouts.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great company to work for... if you worked at Ford Motor Company”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Staff  in  Bridgewater, NJ (US)
    Current Employee - Professional Staff in Bridgewater, NJ (US)

    Pros

    Good cars. Decent work/life balance. They pay below average but it's better than finding a new job.

    Cons

    I have never worked for a company as dysfunctional as this one. Regardless of what you may hear from the corporate officers, this company is firmly rooted in Ford from the 1970s. Day-to-day operations are sloppy and unprofessional. Improvements are nearly impossible because there is so much political infighting.

    Advice to ManagementAdvice

    The guy at the top making decisions never hears your input.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    CYA Environment at Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Irvine, CA (US)
    Former Employee - Specialist in Irvine, CA (US)

    Pros

    Lease car and other benefits. Oh, and, Irvine is nice.

    Cons

    Not a team environment. Lots of CYA and being thrown under the bus. Company works good workers to death while loafers just listen to iPods or wander around chatting most of the day. Workloads not evenly distributed. Cubicle inhabitants very inconsiderate of others (loud chatting, joking around, smelly foods, too-loud music at workstation, etc.). Company has way too many managers and a very stale senior management team that needs to be cycled out. Company's monthly sales goals often missed, so morale is low. Several smaller departments have too few positions to allow for adequate growth opportunities. Serious, valuable training programs don't exist: you're really on your own. Antiquated computer database/system (green screens on mainframe). Building is showing its age inside and out, plus the A/C hardly works in the summer. Budgets are very tight and departments are frequently asked to cut expenses during fiscal year and/or work with vendors to lower their costs (profits), even after contracts have been fully executed. Company's long-term goals and vision are weak with no realistic plans to achieve them.

    Advice to ManagementAdvice

    Directors and above really need to find out how middle managers are conducting their business internally. Many can come across as funny or charming, can spin a good tale, and can be convincing, but you need to dig in and learn for yourselves what's really happening. Look for bullying tactics, discrimination, and favoritism. Hitting monthly departmental objectives doesn't always mean the department is actually healthy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great company, great products, but......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  Bridgewater, NJ (US)
    Current Employee - District Manager in Bridgewater, NJ (US)

    Pros

    Great people and co workers. Real sense of direction of wanting to go forward and grow their market share from it's current 1.9 -2.0% position. Outstanding work/family life balance. Quality of products are the best in the industry. Mazda really wants to take care of their customers and is dedicated to providing excellent service for those in need. Good support from Senior VP, a real "car guy." Small company feel, but still a major player.

    Cons

    Major disconnect in three areas. Corporate to the Regions-Regions to the Departments in that Region-Department Heads to the boots on the ground soldiers. No continuity within Regional Depts. Too much room for independent thought from individual Zone /Region Managers. Mazda will not rid themselves of absolutely abysmal Managers. In certain circumstances they don't want the industry's best. Managers are allowed to run amuck with absolutely no help from HR. Forget real advancement in the Company unless you are one of the "golden children" that has FORD pedigree. FORD nepotism is still very alive and well at Mazda. Someone at the top needs to really address this situation to give dedicated and faithful employees a chance.

    Advice to ManagementAdvice

    Two issues that need to be addressed. 1) Take proactive steps to improve your Dealer Body. Way too many Dealer partners that NEED TO GO IMMEDIATELY!! Come up with a plan to stroke a check and get rid of these poor performers. Mazda will never, ever grow from where it is now to where you want to go with the current Dealer body. 2) All C/D level Managers need to be evaluated by their direct employees on a yearly basis. You are harboring some pretty horrific & ineffective managers that are allowed ruin this company from a subordinate's view. Take the Leadership 360 survey results and have someone who isn't a "friend of a friend (FORD)" review them. Mazda will be a mediocre at best company to work for from an employee viewpoint unless some changes are made.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Lots of opportunities if you are able to work within the system

    Cons

    No real cons to report. Was treated fairly.

    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Doom Doom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Service Manager  in  Bridgewater, NJ (US)
    Current Employee - District Service Manager in Bridgewater, NJ (US)

    Pros

    Products are amazing. Work life balance is great. Pension is good. Pay is so-so.

    Cons

    Managers are not equipped to manage people. They utilize techniques to scare and intimidate their employees. They reorganize every few years, the good people leave, the near retirement ago employees stay and drag down moral. HR is a horror show. Regional managers are Ford-era flunkies that could not make it elsewhere. Jim O and his cronies are killing this company.

    Advice to ManagementAdvice

    One more re-org and push out the dead weight.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Sales Management should be replaced; they don't have a clue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company Car and demo policy.

    Cons

    Mid-Management.
    Sycophantic behaviors are rewarded.
    Treatment of employees is not uniform.
    Product lines cannibalize each other.

    Advice to ManagementAdvice

    Reorganization of sales management in the Western Region needs to be considered. The managers achieve objectives purely by luck. Who can't sell a car in Southern California?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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