MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 10 September, 2014
Updated 10 September, 2014
281 Reviews
3.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
185 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good place to work but sliding backwards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Good pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

    Cons

    While pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

    Advice to ManagementAdvice

    Do something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good work environment and work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  São Paulo, São Paulo (Brazil)
    Current Employee - Director in São Paulo, São Paulo (Brazil)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Very good environment and good work life balance

    Cons

    It is not meritocratic, slow decision process, technology development is too cost, slow time to market

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    New to MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Professional, Financial Systems  in  London, England (UK)
    Current Employee - Senior Professional, Financial Systems in London, England (UK)

    I have been working at MasterCard full-time for less than a year

    Pros

    Very professional
    Colleagues are very friendly, approachable and helpful
    Objectives set for me on day 1 with an induction plan organised
    Highly supportive line manager
    Senior dept manager very visible and approachable

    Cons

    No cons to comment on

    Advice to ManagementAdvice

    None so far. All in all a very positive experience for me in my first two weeks.
    Any rating provided by me is done so on the basis that I have only been here 1.5 weeks so unable to fully evalute certain areas such as Career Opportunities

    Recommends
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  5.  

    Excellent

    Former Employee - Anonymous Employee  in  Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time

    Pros

    Enjoyed my time work at MasterCard

    Cons

    Layoffs have occurred over the years

    Recommends
  6.  

    Never bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  O'Fallon, MO (US)
    Current Employee - Business Leader in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    I get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    Cons

    Fast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working at MasterCard has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Purchase, NY (US)
    Current Employee - Vice President in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    Company has been on the path of innovation, it has a great business model and our brand is well known.

    Cons

    MasterCard went public in 2006, prior to that they were private. There is an old culture here that is not keen on changing. We need to work on that.

    Advice to ManagementAdvice

    Trying to drive innovation and fun throughout a company is a fantastic things however cannot be done in a suit and tie. Executives need to come to work dressed down to promote a more relaxed environment that promotes innovation

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Overall a good company to work. Excellent benefits. Great CEO.

    Cons

    Lots of internal politics. Manager act like a demi-god and they can make or break your career.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Senior Technical Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Saint Louis, MO (US)
    Former Employee - Anonymous Employee in Saint Louis, MO (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    Before they went public they were a very good company - they cared about the employees and their core systems to support the business.

    People were very hard working. Pay and benefits were great.

    Cons

    Employees who remain technical over 50 years old are generally treated poorly and have few opportunities for continued professional development.. One manger told me "if they were smart they'd get into management so they get what they deserve".

    Advice to ManagementAdvice

    Change your focus back to creating and maintaining high quality software systems. Fairly treat employees, particularly the long term employees that still have technical expertise in the systems.

    Positive Outlook
    No opinion of CEO
  10.  

    It's hard to reach the first with no heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  São Paulo, São Paulo (Brazil)
    Former Employee - Business Leader in São Paulo, São Paulo (Brazil)

    I worked at MasterCard full-time for more than 8 years

    Pros

    - Relevant budget
    - Very nice office / overall benefits package
    - Strong brand
    - International exposure, possibility to international reallocation
    - Growing industry

    Cons

    - No inspirational leadership. Cold environment, lots of conflicts
    - Too bureaucratic
    - No incentive to the "new", out of box ideas doesn't have real chances to be implemented.
    - Politics, politics, politics.
    - Where's "Priceless" internally?

    Advice to ManagementAdvice

    Caution - employees are not motivated and don't see recognition.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good workplace for the enterprising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  Saint Louis, MO (US)
    Current Employee - Technical Consultant in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    What you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    Cons

    Bureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to ManagementAdvice

    Hire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Recommends
    Positive Outlook
    Approves of CEO

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