MasterCard

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MasterCard Reviews

Updated 19 August, 2014
Updated 19 August, 2014
276 Reviews

3.8
276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
180 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's hard to reach the first with no heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  São Paulo, São Paulo (Brazil)
    Former Employee - Business Leader in São Paulo, São Paulo (Brazil)

    I worked at MasterCard full-time for more than 8 years

    Pros

    - Relevant budget
    - Very nice office / overall benefits package
    - Strong brand
    - International exposure, possibility to international reallocation
    - Growing industry

    Cons

    - No inspirational leadership. Cold environment, lots of conflicts
    - Too bureaucratic
    - No incentive to the "new", out of box ideas doesn't have real chances to be implemented.
    - Politics, politics, politics.
    - Where's "Priceless" internally?

    Advice to ManagementAdvice

    Caution - employees are not motivated and don't see recognition.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good workplace for the enterprising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  Saint Louis, MO (US)
    Current Employee - Technical Consultant in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    What you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    Cons

    Bureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to ManagementAdvice

    Hire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    This company is a good company. Their new shared services is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Payable Temp  in  O'Fallon, MO (US)
    Current Employee - Accounts Payable Temp in O'Fallon, MO (US)

    I have been working at MasterCard full-time

    Pros

    The company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    Cons

    The culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to ManagementAdvice

    Review the business leader and above in the GBSC transaction services and replace with competent leadership.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Messy Management no Long Term Perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  São Paulo, São Paulo (Brazil)
    Current Employee - Business Leader in São Paulo, São Paulo (Brazil)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Profitable and growing market. International career opportunities.

    Cons

    Confusing Structure and too many levels both horizontal and vertical. Matrix organization creates a chaos on how do determine priorities. Compensation is a one-to-one basis. There are people at the same level/job which more than 200% difference in their salaries. Human Resources launched a hunt season against long-term employees in Brazil

    Advice to ManagementAdvice

    In Brazil, they just fired 7 people out of 150 employees and all of them , ALL, were more than 10 years employees. Guess what it is the mood of those who are 8 or 9 years old. The local leadership team has completely destroyed its credibility and people are working all worried about losing their jobs. What is crazy in this ? Company results are awesome. So, what's the message here ? Stay old in the company and be kicked out ?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Purchase, NY (US)
    Current Employee - Vice President in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 10 years

    Pros

    Company doing well, good benefits, and good work-life balance

    Cons

    Forget getting promoted at this organization.

    Advice to ManagementAdvice

    President should stop being so cocky

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    MasterCard is changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Good compensation and a lot of good managers

    Cons

    The Corporate culture is changing and becoming more cutthroat.

    Advice to ManagementAdvice

    The talk about the culture is one view but the reality is something different. Figure out what you really want to be and speak and act consistently

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Never bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  O'Fallon, MO (US)
    Current Employee - Business Leader in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    I get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    Cons

    Fast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Doesn't get any better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  O'Fallon, MO (US)
    Current Employee - Anonymous Employee in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    MasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

    Cons

    beauracracy is still very heavy in certain areas

    Advice to ManagementAdvice

    Too many rules, too many forms and procedures. Progress has been made but there is much to do.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Working at MasterCard has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Purchase, NY (US)
    Current Employee - Vice President in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 8 years

    Pros

    Company has been on the path of innovation, it has a great business model and our brand is well known.

    Cons

    MasterCard went public in 2006, prior to that they were private. There is an old culture here that is not keen on changing. We need to work on that.

    Advice to ManagementAdvice

    Trying to drive innovation and fun throughout a company is a fantastic things however cannot be done in a suit and tie. Executives need to come to work dressed down to promote a more relaxed environment that promotes innovation

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    MasterCard is an amazing place to work if you are motivated for a dynamic career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader  in  Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time

    Pros

    Honest executive commitment to employee development
    Unlimited corporate opportunities for growth feed great personal opportunities
    Competitive benefits/comp

    Cons

    Part way through a cultural overhaul, and there is a small (getting smaller) group who is not onboard with the program. They create a disproportionate burden for the rest of us.

    Advice to ManagementAdvice

    Keep up the great progress.

    Recommends
    Positive Outlook
    Approves of CEO

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