MasterCard Reviews

Updated 23 April, 2015
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Employee Reviews

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  1. Helpful (1)

    Growing Company, Changing Culture

    Current Employee - Leader in Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company continues to grow, C-suite executives are relatively accessible and they encourage employees to rotate across different business areas, which offers the opportunity to take your career in different directions.

    Cons

    The company is trying to change its culture to align itself more with other technology companies but the process is going through growing pains. Inconsistent titles relative to experience across various groups and work-life balance can vary greatly across groups.

  2. Excellent benefits and salary. Long hours if you work in finance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Leader in Purchase, NY (US)
    Former Employee - Finance Leader in Purchase, NY (US)

    I worked at MasterCard full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great money. Lots of opportunity.

    Cons

    Long hours. Tough work life balance.

  3. Helpful (4)

    Innovative company with great management and a lot of talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Consultant in Saint Louis, MO (US)
    Former Employee - Senior Technical Consultant in Saint Louis, MO (US)

    I worked at MasterCard full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Assuming you get into the right group at MasterCard, you will find yourself surrounded by a lot of talent and will often work on interesting and challenging projects.

    Cons

    Assuming you get into the wrong group at MasterCard, your life will suck.

    Advice to Management

    None

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  5. Accountable, but no authority

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    * Many good people there
    * Opportunities for advancement
    * Growing company
    * Great compensation package

    Cons

    * Conservative executive team
    * Slow to make decisions
    * Too top position heavy
    * Difficult to navigate through politics

  6. Helpful (1)

    Alert: Bogus job postings and damage control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in New York, NY (US)
    Former Employee - Senior Business Leader in New York, NY (US)

    I worked at MasterCard full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Brand name company and well recognized. Staff are very good. Salary and benefits good.....however.....

    Cons

    Mastercard must be worried. This video they made (above) is clearly trying to control the bad press about all their recent firings. There are many people finally speaking out about their age discrimination firings in the US and abroad.
    They are posting bogus jobs at locations (like Belgium) to give the impression that the office is still relevant when everyone internally knows all the jobs are going (or gone) to London and regions and the office is being closed in a few years. I know for a fact that internal HR people create bogus postings about how great the company is, on sites like Glassdoor to counteract the negative ones. HR and reviews are used as managers to get back at employees or get rid of employees. It is a great set up.

    Advice to Management

    Keep up the facade and damage control because the law suits are right behind you.

  7. Helpful (3)

    Nice from the outside but scratch beneath the surface there are a lot of problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay
    Nice colleagues
    FIFA and Snooker
    Mobility

    Cons

    Under experienced and undertrained management, can make your life a misery!!!
    HR more interested in brushing problems under the caret than to try and sort anything out. This alone would be a reason to avoid working in this office.
    Big issues between the EU and US, very much a turf war. Felt like the Dublin office was the child stuck in the middle of two fighting parents.
    No career opportunities, forget moving up the ladder unless you want to move out of the country

    Advice to Management

    Train your managers.
    From the management reviews of managers actually take action when they are been ranked low and not ignore it.
    Start promoting on results and not who's the group heads favourite
    When issues arise take action and don't ignore them

  8. Helpful (7)

    I hoped for so much more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in O'Fallon, MO (US)
    Former Employee - Anonymous Employee in O'Fallon, MO (US)

    I worked at MasterCard full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lofty but achievable goals, driven by innovation, working with some of the worlds best technolgists. They will provide what you want and need to be innovative.

    Cons

    "Not everyone can be successful" they say. Anyone at mastercard has heard this excuse time and time and time again.

    To be "successful" or above, you have to stab your trusted co-workers in the back and constantly try to one-up the next guy, even if they too are trying to be successful. Favoratism rules - not quality of work. Are you a close friend of a Sr. business leader?...cool. You get ALL the rewards regardless of work output or ideas, or efforts! No worries. Do you have creative and innovative ideas...awesome! Just don't expect to get any credit or a raise or bonus for them because your manager will claim that for himself.

    You simply can not get ahead without hurting someone else. Its a poor "statistics" based review policy and is so DE-motivating to me over the years that I had to leave. No matter how hard I tried, pushed the envelope, or got involved, follwed the promoted processes, did everything and everything I could think of... i couldnt get ahead.

    Lastly - TOO many overseas contactors! Don't get me wrong, some of these guys are awesome -- but many (or MOST rather) can't hold their own to save their life, and when they do aquire a skill, they quit and go somewhere else. Complete waste of everyones time and company money. FTE's spend a lot of time covering for their mistakes and fixing what these "Teflon coated contractors" create. Not that we get any credit for it, but FTE's tend to do the work of 4 brain-dead, timeclock driven contractors. FTE's are results driven and most contractors only care about billable hours. Which would you rather have creating your next great product

    Advice to Management

    Non management employees work equally as hard and are completely on-board with MasterCard objectives. RECONGNIZE that with proper bonus and raises!! Good Technolgists are not "disposible" -- management is! When you recognize that ALL the new products and technical idea are created by a technogiest and NOT a manager -- then you'll be a better place to work. Until that happens, your an IT based sweat shop. Nothing more.

  9. Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Pune (India)
    Current Employee - Software Engineer in Pune (India)

    I have been working at MasterCard full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Salary,Good work culture,great facilities,employee benefits,work life balance

    Cons

    Notice Period ;) 3 months

    MasterCard Response

    Jan 21, 2015VP, Employer Brand Marketing

    Very helpful to hear from folks in India! Thanks for your comments.

  10. implementation consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good benefits, good pay, good people

    Cons

    worked at IPS, still a young company with no definite leadership or direction

  11. Helpful (3)

    Good company to work for if you're in the right department & role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Marketing Executive in Singapore (Singapore)
    Current Contractor - Marketing Executive in Singapore (Singapore)

    I have been working at MasterCard as a contractor (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work life balance (Depending on the role)
    Good salary & benefits (For full time staff)
    Interesting industry to be in
    Strong CEO

    Cons

    Inter-Department politics
    Weak business processes - especially in HR
    Terrible career advancement opportunities & proper structure
    Limited training opportunities - only available to the interns or management associates
    Does not value the contract staff - no conversion opportunities. treated like 2nd rate staff on many fronts
    No headcount when more people are obviously required to
    Top heavy structure - compromises on execution
    Passing over internal talent & hiring outside the company for senior positions

    Advice to Management

    Cherish your contract staff - there is talent there.
    Expand & hire more 'low level' staff to boost execution.
    Explore placing a mandatory 6 month swop between certain departments to promote understanding & minimize politics
    HR needs to increase their effectiveness & do things that truly matter to people - proper onboarding processes, providing the necessary support, training & career guidance etc.
    Pay attention to the feedback

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