MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 29 October, 2014
Updated 29 October, 2014
302 Reviews
3.7
302 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
202 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Loved the work - but no life balance in the data warehouse!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Warehouse Analyst in Saint Louis, MO (US)
    Former Employee - Data Warehouse Analyst in Saint Louis, MO (US)

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Great co workers, nice environment, meaningful work. Good benefits!

    Cons

    To advance - you really have to be part of the "in crowd". Once a part of the in crowd - standard HR rules do not apply. Many managers do not have management experience and policies are not applied fairly. Friends are given good assignments and allowed to "work" from home on Fridays. Several managers are known throughout the co to have unreal expectations of their reports and are more focused on their own advancement than supporting the team. Routine 60 - 70 hour weeks are standard under some managers. Complaints to HR go unresolved.

    Advice to ManagementAdvice

    Truly review management practices.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Challenging but positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in Singapore (Singapore)
    Former Employee - Senior Business Leader in Singapore (Singapore)

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Profitable. Good salary. Interesting mix of Financial Services Sector and Technology Sector issues. Growing business / sector.

    Cons

    Too many pre-IPO legacy issues which permeate the company's DNA. Brand suffers against Visa's dominant position (a similar comparison is Pepsi versus Coke's dominance). Payments is a very 'quirky' sector which retains a seemingly large proportion of quirky behaviours / styles. Very US-centric management.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Good people, nice place and professional attitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in O Fallon, MO (US)
    Current Employee - Project Manager in O Fallon, MO (US)

    I have been working at MasterCard as a contractor (more than an year)

    Pros

    Relax work environment with great people to work with.

    Cons

    You have to like the Mid West to work here.

    Advice to ManagementAdvice

    I do not have anything negative to say about MasterCard.

    Recommends
    Positive Outlook
    No opinion of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Your experience is a great testimony to why we were ranked so highly as Best Places to work in STL - Thanks!

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  5.  

    MasterCard is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY (US)
    Current Employee - Anonymous Employee in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Under Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    Cons

    Some managers lack leadership skills.

    Advice to ManagementAdvice

    Pay attention to the constructive feedback that is given.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Thanks so much for your candid response!

  6.  

    At MasterCard...Everything they told me is true and that's awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    MasterCard is going through incredible change and that makes it a very exciting place to work. Innovation and thinking outside of the box is highly encouraged so all employees can make a difference and contribute to the MasterCard difference.

    Cons

    As with all change there is some resistance.

    Advice to ManagementAdvice

    Continue building a creative and fun culture while retaining the highly valued culture of caring about our employees and customers

    Recommends
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Great feedback - we are highly focused on doing well while doing good!

  7.  

    Growing company with new opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Hiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    Cons

    Funding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to ManagementAdvice

    Hold managers accountable for coaching and supporting their employees

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your experience!

  8.  

    Good experience of working with mastercard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Singapore (Singapore)
    Current Employee - Vice President in Singapore (Singapore)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Thought leader,good leadership teams,gives freedom to work,good work enviroment

    Cons

    sometime tends to be too centralized,less flexible and not to sales focused

    Advice to ManagementAdvice

    faster,nimbler,simpler and more sales and customer focus

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 18, 2014VP, Employer Brand Marketing

    Thank you - we appreciate your openness and honesty!

  9.  

    Excellent company with a strong vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader in New York, NY (US)
    Former Employee - Senior Business Leader in New York, NY (US)

    I worked at MasterCard full-time (more than 10 years)

    Pros

    MasterCard has strong focus on employees and provides excellent opportunities for future growth. MasterCard's continued success in the card payment business will ensure a rewarding environment for new employees.

    Cons

    Many career development opportunities tends to be centered around corporate headquarters as you reach more senior roles. However, MasterCard truly isn't that much different than most major corporations with a centralized headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Depressing Place of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O'Fallon, MO (US)
    Former Employee - Business Analyst in O'Fallon, MO (US)

    I worked at MasterCard as a contractor (more than 3 years)

    Pros

    There are plenty of pros if you are a "green badge" employee, like good pay, benefits, modern facilities, and team outings. These only applies to a minority of the staff as most people are "red badge" contractors.

    Cons

    "Red badge" contractors make up the bulk of the workforce, and they are treated horribly. During the recession, MasterCard forced annual 10+% pay cuts on consultants. Converting from contractor to employee is extraordinarily difficult.

    Doesn't Recommend
    No opinion of CEO
  11.  

    MasterCard is in a great industry and has some brilliant potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations in Mumbai (India)
    Current Employee - Customer Relations in Mumbai (India)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Potential to make a difference to the way value gets exchanged

    Cons

    MasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to ManagementAdvice

    A great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Great to hear from our colleagues in AP! Thanks for your review.

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