MasterCard

www.mastercard.com

MasterCard Reviews

Updated 29 January, 2015
Updated 29 January, 2015
330 Reviews
3.6
330 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
224 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    Golden Handcuffs.... Not a Real Technology Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    Pay is great and the company is located in Westchester which is a great commute for those within 15-20 minutes of the location. Lot of great people that work at MC.

    Cons

    Leadership is based on ensuring you sit well with the CEO.. if not... you're out. Lots of miserable people. No opportunity for growth especially for minorities... horrible bosses which is encouraged by CEO... Company has invested funds into getting rid of positions or people that don't meet the current "culture". Employees are encouraged to hire talent that are under 30 to drive culture change driven by the CEO. However the catch is that the new talent get frustrated as there is no room to grow. If they feel you get frustrated (young or seasoned talent), they will eliminate your role. Not very innovative and trying hard to hire talent to make them innovative and eliminate those that have been there for a while.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Marketing - mid level manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader in Purchase, NY (US)
    Former Employee - Business Leader in Purchase, NY (US)

    I worked at MasterCard full-time (more than 5 years)

    Pros

    Great benefits. Some very smart people. Beginning a culture shift over to a technology company. Lot's of upside.

    Cons

    There's some deadweight in the organization that could easily be eliminated if the company had the fortitude. Marketing is a bit of a mess as a function, especially the US region (lot's of firedrills, senior management says "yes" to everything leaving mid and junior level managers to sort things out and work long hours). Also, if you want to truly be a tech innovator and attract truly innovative people, you might want to consider moving HQ out of the sleepy suburbs and into NYC.

    Advice to ManagementAdvice

    Dig a bit deeper into what people are telling you. A great strategy can be easily derailed by poor execution. Value both types of work, strategic and tactical, equally. Learn to truly prioritize and not just pile projects on top of one another.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Profitable company, unpleasant environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Good bonuses
    Attractive grounds
    Good health benefits

    Cons

    Lots of nepotism
    Unpleasant atmosphere
    Unprofessional behavior

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Technology company with many changes up front and adjusting in a high pace market

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    The future looks bright! the amount of investment (M&A) in order to keep up with the Digital Convergence race tells allot!

    Cons

    Many org changes are happening now!

  6. 2 people found this helpful  

    Bankcard industry is amazing but have to be a pro at office politics to work at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in O'Fallon, MO (US)
    Current Employee - Analyst in O'Fallon, MO (US)

    I have been working at MasterCard as a contractor (more than a year)

    Pros

    Lot of interesting things to learn about bankcard and payments. The company is doing a lot of things right to be a leader in next generation payments. Will recommend to a friend but do due diligence about the team you will be part of.

    Cons

    What happens when you give leadership of highly critical projects to those who never handled people? It's a mess out there when it comes to execution and treating people.

    Often feel I strayed in to an American white boys club where employees are treated literally like lackeys. Bosses try to take credit for everything which went well with no recognition to those who worked on it but if there is an issue aggressively push it down the chain. Work-Life balance? FORGET IT!!
    Contractors are discriminated all the time.

    Advice to ManagementAdvice

    Well treated and happy employees go the extra mile to contribute and the make the work place better. This is where leadership and values trump talent.
    Treat people with respect.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    It's a company to work for, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Saint Louis, MO (US)
    Current Employee - Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good People, I would recommend a friend to work here

    Cons

    You will notice that some of the senior management don't really care aout their people

    Advice to ManagementAdvice

    Pay attention

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Large company with career growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Saint Louis, MO (US)
    Current Employee - Associate Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time (less than a year)

    Pros

    Good salary, tons of training available, paid tuition, and work life balance. Good environment. Life balance. High code of conduct and good benefits.

    Cons

    The company is a little top heavy. You get spoiled with the perks there and then working elsewere is unbearable

    Advice to ManagementAdvice

    Be open to your employees

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    what a ride...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    they do take care of their staff....very good at promoting the work/life balance

    Cons

    lots of work, not enough staff....

    Advice to ManagementAdvice

    if you keep adding services and products, you need to adjust your staff numbers so you have enough staff to properly support the products you provide.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 29, 2014VP, Employer Brand Marketing

    We appreciate your frank response. Work/Life balance is paramount to employees success. Thank you.

  10.  

    Great place to work. Nice culture and very helpful colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    Work life balance is great. The office culture is super and is consistent across all the regional offices.

    Cons

    Compensation negotiation was painful. If negotiation is not your strength, get a pro to help.

    Advice to ManagementAdvice

    There needs to be some improvement on compensation conversations.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Interesting work, competitive compensation, development opportunities and good people. Company is undergoing a lot of change - individuals can make an impact. Strong executive management. Good work-life integration.

    Cons

    Company is undergoing a lot of change, which can be hard to navigate. No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic. Company needs more diversity at all levels.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 23, 2014VP, Employer Brand Marketing

    We appreciate your time and attention to writing this review. Your candor helps our Brand build for the future. Thank you.

Work at MasterCard? Share Your Experiences

MasterCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.