MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated 27 August, 2014
Updated 27 August, 2014
279 Reviews

3.8
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
182 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Growing company with new opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Hiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    Cons

    Funding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to ManagementAdvice

    Hold managers accountable for coaching and supporting their employees

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your experience!

  2.  

    Good experience of working with mastercard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Singapore (Singapore)
    Current Employee - Vice President in Singapore (Singapore)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Thought leader,good leadership teams,gives freedom to work,good work enviroment

    Cons

    sometime tends to be too centralized,less flexible and not to sales focused

    Advice to ManagementAdvice

    faster,nimbler,simpler and more sales and customer focus

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 18, 2014VP, Employer Brand Marketing

    Thank you - we appreciate your openness and honesty!

  3.  

    Excellent company with a strong vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader  in  New York, NY (US)
    Former Employee - Senior Business Leader in New York, NY (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    MasterCard has strong focus on employees and provides excellent opportunities for future growth. MasterCard's continued success in the card payment business will ensure a rewarding environment for new employees.

    Cons

    Many career development opportunities tends to be centered around corporate headquarters as you reach more senior roles. However, MasterCard truly isn't that much different than most major corporations with a centralized headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Depressing Place of Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  O'Fallon, MO (US)
    Former Employee - Business Analyst in O'Fallon, MO (US)

    I worked at MasterCard as a contractor for more than 3 years

    Pros

    There are plenty of pros if you are a "green badge" employee, like good pay, benefits, modern facilities, and team outings. These only applies to a minority of the staff as most people are "red badge" contractors.

    Cons

    "Red badge" contractors make up the bulk of the workforce, and they are treated horribly. During the recession, MasterCard forced annual 10+% pay cuts on consultants. Converting from contractor to employee is extraordinarily difficult.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time for more than 5 years

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to ManagementAdvice

    Continue to embrace an open culture by giving opportunities to high performers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    MasterCard is in a great industry and has some brilliant potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations  in  Mumbai (India)
    Current Employee - Customer Relations in Mumbai (India)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Potential to make a difference to the way value gets exchanged

    Cons

    MasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to ManagementAdvice

    A great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Great to hear from our colleagues in AP! Thanks for your review.

  8.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  London, England (UK)
    Current Employee - Product Specialist in London, England (UK)

    I have been working at MasterCard as a contractor for less than a year

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  9.  

    Wierd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Interesting company with fast moving technology team, however lacking in other ares such as HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at MasterCard as an intern for less than a year

    Pros

    Great office location and environment

    Cons

    Technological equipment was not up to par, business processes often took a long time

    Recommends
    No opinion of CEO

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