MasterCard

www.mastercard.com

Employee Reviews

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  1.  

    implementation consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than a year)

    Pros

    Good benefits, good pay, good people

    Cons

    worked at IPS, still a young company with no definite leadership or direction

    Recommends
    Neutral Outlook
  2. 3 people found this helpful  

    Nice from the outside but scratch beneath the surface there are a lot of problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Good pay
    Nice colleagues
    FIFA and Snooker
    Mobility

    Cons

    Under experienced and undertrained management, can make your life a misery!!!
    HR more interested in brushing problems under the caret than to try and sort anything out. This alone would be a reason to avoid working in this office.
    Big issues between the EU and US, very much a turf war. Felt like the Dublin office was the child stuck in the middle of two fighting parents.
    No career opportunities, forget moving up the ladder unless you want to move out of the country

    Advice to ManagementAdvice

    Train your managers.
    From the management reviews of managers actually take action when they are been ranked low and not ignore it.
    Start promoting on results and not who's the group heads favourite
    When issues arise take action and don't ignore them

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Fantastic company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Emee can do Work life balance

    Cons

    R and R is not clear and Weak business process

    Advice to ManagementAdvice

    Try to enhance hr process

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    I hoped for so much more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in O'Fallon, MO (US)
    Former Employee - Anonymous Employee in O'Fallon, MO (US)

    I worked at MasterCard full-time (more than 5 years)

    Pros

    Lofty but achievable goals, driven by innovation, working with some of the worlds best technolgists. They will provide what you want and need to be innovative.

    Cons

    "Not everyone can be successful" they say. Anyone at mastercard has heard this excuse time and time and time again.

    To be "successful" or above, you have to stab your trusted co-workers in the back and constantly try to one-up the next guy, even if they too are trying to be successful. Favoratism rules - not quality of work. Are you a close friend of a Sr. business leader?...cool. You get ALL the rewards regardless of work output or ideas, or efforts! No worries. Do you have creative and innovative ideas...awesome! Just don't expect to get any credit or a raise or bonus for them because your manager will claim that for himself.

    You simply can not get ahead without hurting someone else. Its a poor "statistics" based review policy and is so DE-motivating to me over the years that I had to leave. No matter how hard I tried, pushed the envelope, or got involved, follwed the promoted processes, did everything and everything I could think of... i couldnt get ahead.

    Lastly - TOO many overseas contactors! Don't get me wrong, some of these guys are awesome -- but many (or MOST rather) can't hold their own to save their life, and when they do aquire a skill, they quit and go somewhere else. Complete waste of everyones time and company money. FTE's spend a lot of time covering for their mistakes and fixing what these "Teflon coated contractors" create. Not that we get any credit for it, but FTE's tend to do the work of 4 brain-dead, timeclock driven contractors. FTE's are results driven and most contractors only care about billable hours. Which would you rather have creating your next great product

    Advice to ManagementAdvice

    Non management employees work equally as hard and are completely on-board with MasterCard objectives. RECONGNIZE that with proper bonus and raises!! Good Technolgists are not "disposible" -- management is! When you recognize that ALL the new products and technical idea are created by a technogiest and NOT a manager -- then you'll be a better place to work. Until that happens, your an IT based sweat shop. Nothing more.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Very capable leadership. However, HR is non-existent, hence career growth depends on line managers entirely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at MasterCard

    Pros

    Good leadership, Motivating vision, High flexibility

    Cons

    No structured career development process
    Tendency to recruit people from outside rather than offer internal movements

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good company to work for if you're in the right department & role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Marketing Executive in Singapore (Singapore)
    Current Contractor - Marketing Executive in Singapore (Singapore)

    I have been working at MasterCard as a contractor (more than 3 years)

    Pros

    Work life balance (Depending on the role)
    Good salary & benefits (For full time staff)
    Interesting industry to be in
    Strong CEO

    Cons

    Inter-Department politics
    Weak business processes - especially in HR
    Terrible career advancement opportunities & proper structure
    Limited training opportunities - only available to the interns or management associates
    Does not value the contract staff - no conversion opportunities. treated like 2nd rate staff on many fronts
    No headcount when more people are obviously required to
    Top heavy structure - compromises on execution
    Passing over internal talent & hiring outside the company for senior positions

    Advice to ManagementAdvice

    Cherish your contract staff - there is talent there.
    Expand & hire more 'low level' staff to boost execution.
    Explore placing a mandatory 6 month swop between certain departments to promote understanding & minimize politics
    HR needs to increase their effectiveness & do things that truly matter to people - proper onboarding processes, providing the necessary support, training & career guidance etc.
    Pay attention to the feedback

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Purchase, NY (US)
    Current Employee - Analyst in Purchase, NY (US)

    I have been working at MasterCard full-time (more than a year)

    Pros

    Good place to be in for 1.5 years, but I would recommend leaving unless you want to have a stable job and want to be a robot at MasterCard.

    Cons

    People expect to form business relationships instantly with an email before getting to know people. Communication within groups and divisions are terrible. No clear goals are set.

    There is no career growth and very little pay at MasterCard. There are no "perks" at MasterCard Purchase office like other top technology companies.

    Most people don't have a work-life balance.

    Advice to ManagementAdvice

    (1) train people how to manage people, be organized, and time management skills at levels. A lot of business leaders are terrible managers.

    (2) marketing/branding at MA is a joke. I don't even get to experience or see the Priceless Surprises outside of work.

    (3) culture change starts from the top. If people don't see executives participating in fun during the day, then we'll never be like Google.

    (4) if people are working late in the office, can you please provide us food, or keep the cafeteria open late. We all know that people work late in the office, so why not make the experience enjoyable.

    (5) Better laptops for employees...come on.

    (6) why are people so scared to take vacation days at MasterCard. FOMO.

    (7) cut the bs politics between groups. Seriously, there are too much duplicate efforts. Groups trying to outperform others on the same task. WTF.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    I have been working at MasterCard

    Pros

    Good salary and benefits! Flexible work schedule. If you work hard and determined advancements are achievable.

    Cons

    Work/life balance can be hard with project deadlines. Micro-managing by certain business leaders.

  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    team environment, growth, free gym, company store

    Cons

    a lot of political red tape to get ideas moved

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Conservative culture, smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Interesting work, lots of pride in the company and stable, trustworthy culture to be a part of.

    Cons

    Very corporate, not a lot of opportunity to do your own thing inside such a structured chain of command.

    Advice to ManagementAdvice

    Open yourselves up to new ideas and embrace the changing landscape in financial services. Don't let the attorneys make all of your decisions for you.

    Recommends
    Positive Outlook

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