MasterCard

www.mastercard.com

MasterCard Reviews

Updated 5 March, 2015
Updated 5 March, 2015
349 Reviews
3.6
349 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
237 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Program Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager
    Former Employee - Program Manager

    I worked at MasterCard full-time (more than a year)

    Pros

    small company with big brand name. many opportunities to get involved in different projects and learn new stuff. close relationship between employees.

    Cons

    no obvious cons. one thing could be too many internal policies or work flows to follow, which may slow down the work pace.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Toronto, ON
    Current Employee - Vice President in Toronto, ON

    I have been working at MasterCard full-time (less than a year)

    Pros

    Deep resources and expertise to leverage for success

    Cons

    Large organization can be daunting to access

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Uncompetitive in Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Toronto, ON
    Former Employee - Vice President in Toronto, ON

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Come talented people
    Good industry to work in
    Good focus on innovation

    Cons

    Canadian leadership is incompetent
    Sales and client management teams are was behind market leaders, Amex and VISA
    Leadership not able to drive improvement

    Advice to ManagementAdvice

    Take advantage of the talent that the organization already has to close key gaps in sales and client management
    Address the competitive losing streak and develop a strategy to start winning again
    Make "focus on the customer" more than just something you say

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Toronto, ON
    Former Employee - Intern in Toronto, ON

    I worked at MasterCard full-time (more than a year)

    Pros

    Great people, very innovative
    I liked how they allowed employees to use the perks of the Priceless campaign (ie. free tickets)

    Cons

    Not many team bonding activities, sometimes felt out of touch with the company

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager in London, ON
    Former Contractor - Project Manager in London, ON

    I worked at MasterCard as a contractor (more than 3 years)

    Pros

    Loads of opportunities, interesting projects

    Cons

    Too much admin. Process over Progress

    Advice to ManagementAdvice

    Reduce admin overload

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Your points-of-view count! MasterCard is collaborative, but not consensus-stuck. Very good work-life flexibility, dynamic CEO, fantastic products

    Cons

    Matrixed environment can be constraining. Not everyone is looking updownleftright yet.

    Advice to ManagementAdvice

    Force the issue of working cross functionally. Do not leave that to HR to solve. This has to be directed and driven at the business level.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    nice place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    working environment is good, schedule is flexible,training is good

    Cons

    slows between groups, workload is big for some team

  9.  

    Easiest job you'll ever have if you get hired at the right level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    The CEO is an amazing leader as well as many of the people holding senior management positions. They are incredibly intelligent yet humble. Diversity is absolutely embraced and the right person for the job is hired regardless of gender, culture, age etc. The culture is polite and everyone treats each other with respect. The employees are very sharp and know all aspects of the payments industry. The company embraces innovation and is a leader in emerging payment models.

    Cons

    The company is very top heavy with too many people in middle management who really aren't working. This promotes a country club like atmosphere. There is a huge gap between the senior management team and the people who actually get the work done. It's the business leaders that do all the work without reward or recognition. If you want the easiest job in your life and get paid a lot for doing nothing go for a middle management position at MasterCard.

    Advice to ManagementAdvice

    Get involved. Learn what's really going on. Conduct skip-level reviews. Promote the people who are working hard to bring innovative products to market. Make middle management accountable. Get out of your glass houses and get to know the people who are doing all the hard work. These are the people that will make you successful not the bureaucrats in between.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO (US)
    Current Employee - Senior Analyst in Saint Louis, MO (US)

    I have been working at MasterCard

    Pros

    Flexible work life balance. Co-workers are great

    Cons

    Changes in Management can causing conflicting goals in business

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O Fallon, MO (US)
    Former Employee - Business Analyst in O Fallon, MO (US)

    I worked at MasterCard

    Pros

    Can be independent and can be at the heart of payment industry

    Cons

    Too demanding and extended working hours

    Advice to ManagementAdvice

    Streamline the process and interfacing between application can be better

    Neutral Outlook
    Approves of CEO

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