MasterCard

  www.mastercard.com
  www.mastercard.com
Work in HR? Unlock Free Profile

MasterCard Reviews

Updated 27 September, 2014
Updated 27 September, 2014
284 Reviews
3.8
284 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
188 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 41 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 20 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Toronto, ON
    Current Employee - Vice President in Toronto, ON

    I have been working at MasterCard full-time for less than a year

    Pros

    Deep resources and expertise to leverage for success

    Cons

    Large organization can be daunting to access

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Uncompetitive in Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Toronto, ON
    Former Employee - Vice President in Toronto, ON

    I worked at MasterCard full-time for more than 3 years

    Pros

    Come talented people
    Good industry to work in
    Good focus on innovation

    Cons

    Canadian leadership is incompetent
    Sales and client management teams are was behind market leaders, Amex and VISA
    Leadership not able to drive improvement

    Advice to ManagementAdvice

    Take advantage of the talent that the organization already has to close key gaps in sales and client management
    Address the competitive losing streak and develop a strategy to start winning again
    Make "focus on the customer" more than just something you say

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Toronto, ON
    Former Employee - Intern in Toronto, ON

    I worked at MasterCard full-time for more than a year

    Pros

    Great people, very innovative
    I liked how they allowed employees to use the perks of the Priceless campaign (ie. free tickets)

    Cons

    Not many team bonding activities, sometimes felt out of touch with the company

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  London, ON
    Former Employee - Project Manager in London, ON

    I worked at MasterCard as a contractor for more than 3 years

    Pros

    Loads of opportunities, interesting projects

    Cons

    Too much admin. Process over Progress

    Advice to ManagementAdvice

    Reduce admin overload

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    what a ride...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time for more than 3 years

    Pros

    they do take care of their staff....very good at promoting the work/life balance

    Cons

    lots of work, not enough staff....

    Advice to ManagementAdvice

    if you keep adding services and products, you need to adjust your staff numbers so you have enough staff to properly support the products you provide.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 29, 2014VP, Employer Brand Marketing

    We appreciate your frank response. Work/Life balance is paramount to employees success. Thank you.

  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader  in  Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Interesting work, competitive compensation, development opportunities and good people. Company is undergoing a lot of change - individuals can make an impact. Strong executive management. Good work-life integration.

    Cons

    Company is undergoing a lot of change, which can be hard to navigate. No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic. Company needs more diversity at all levels.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 23, 2014VP, Employer Brand Marketing

    We appreciate your time and attention to writing this review. Your candor helps our Brand build for the future. Thank you.

  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  Purchase, NY (US)
    Former Employee - Business Leader in Purchase, NY (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    Excellent work-life balance. Seems like a lot of opportunity for younger less experienced employees to get visibility and get involved in many training opportunities. Senior management is looking for new ideas and products to be innovative within the industry.

    Cons

    Decision making by some of management is very time consuming. Many people do not want to rock the boat, so there is a lot of looking for a large consensus before a decision is made.

    Advice to ManagementAdvice

    Keep on trying to have mangers be pioneers when it comes to decision making.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Exclusive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Purchase, NY (US)
    Former Employee - Analyst in Purchase, NY (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Great pay and work-life balance

    Cons

    Job security and the integrity of the company is awful

    Advice to ManagementAdvice

    Be transparent with staff

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Smart, Talented Individuals - Company progressing very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  O'Fallon, MO (US)
    Current Employee - Leader in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Excellent pay, benefits, vacation, 401k, holidays. If working for the right manager, life is very good. Much room for advancement, coaching and education are encouraged.

    Cons

    Some high-level management have no business "managing" people. Complaints are put back on the lower-level management, who end up stuck in the middle with no alternative but to move to another position. If you are friends with one of these high-level managers, you're in - if not, better looki for another position. On the other side of the house, there aren't many promotions in current positions (even as you grow) unless you apply to a higher level.

    Advice to ManagementAdvice

    HR should listen to their employees, not simply nod and say "I understand." That does not produce results. When People Effectiveness Survey results are published to management and HR 1. Commend those with high results and 2. Deal withi those who have low results. Don't ignore them.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 08, 2014VP, Employer Brand Marketing

    Thank you for your candid remarks. We take reviews and our employee surveys seriously to garner insight for continuous improvement!

  11.  

    Very mature company that strives to grow market share using innovative products and solutions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  O'Fallon, MO (US)
    Current Employee - Director in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Excellent benefits package. Good product leadership team.

    Cons

    Slow speed to market, but things might change in a few years

    Advice to ManagementAdvice

    Reduce red tape barriers. IT and products need to work more as a team.

    Recommends
    Neutral Outlook
    Approves of CEO

    MasterCard Response

    Sep 29, 2014VP, Employer Brand Marketing

    Thanks for your comments..leading with great people and benefits drive our success now and in the future!

Worked for MasterCard? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.