MasterCard

  www.mastercard.com
  www.mastercard.com
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MasterCard Reviews

Updated 10 September, 2014
Updated 10 September, 2014
281 Reviews
3.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
185 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Toronto, ON
    Current Employee - Vice President in Toronto, ON

    I have been working at MasterCard full-time for less than a year

    Pros

    Deep resources and expertise to leverage for success

    Cons

    Large organization can be daunting to access

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Uncompetitive in Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Toronto, ON
    Former Employee - Vice President in Toronto, ON

    I worked at MasterCard full-time for more than 3 years

    Pros

    Come talented people
    Good industry to work in
    Good focus on innovation

    Cons

    Canadian leadership is incompetent
    Sales and client management teams are was behind market leaders, Amex and VISA
    Leadership not able to drive improvement

    Advice to ManagementAdvice

    Take advantage of the talent that the organization already has to close key gaps in sales and client management
    Address the competitive losing streak and develop a strategy to start winning again
    Make "focus on the customer" more than just something you say

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Toronto, ON
    Former Employee - Intern in Toronto, ON

    I worked at MasterCard full-time for more than a year

    Pros

    Great people, very innovative
    I liked how they allowed employees to use the perks of the Priceless campaign (ie. free tickets)

    Cons

    Not many team bonding activities, sometimes felt out of touch with the company

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  London, ON
    Former Employee - Project Manager in London, ON

    I worked at MasterCard as a contractor for more than 3 years

    Pros

    Loads of opportunities, interesting projects

    Cons

    Too much admin. Process over Progress

    Advice to ManagementAdvice

    Reduce admin overload

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Leader  in  Purchase, NY (US)
    Former Employee - Business Leader in Purchase, NY (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    Excellent work-life balance. Seems like a lot of opportunity for younger less experienced employees to get visibility and get involved in many training opportunities. Senior management is looking for new ideas and products to be innovative within the industry.

    Cons

    Decision making by some of management is very time consuming. Many people do not want to rock the boat, so there is a lot of looking for a large consensus before a decision is made.

    Advice to ManagementAdvice

    Keep on trying to have mangers be pioneers when it comes to decision making.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Exclusive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Purchase, NY (US)
    Former Employee - Analyst in Purchase, NY (US)

    I worked at MasterCard full-time for more than 3 years

    Pros

    Great pay and work-life balance

    Cons

    Job security and the integrity of the company is awful

    Advice to ManagementAdvice

    Be transparent with staff

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Smart, Talented Individuals - Company progressing very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  O'Fallon, MO (US)
    Current Employee - Leader in O'Fallon, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Excellent pay, benefits, vacation, 401k, holidays. If working for the right manager, life is very good. Much room for advancement, coaching and education are encouraged.

    Cons

    Some high-level management have no business "managing" people. Complaints are put back on the lower-level management, who end up stuck in the middle with no alternative but to move to another position. If you are friends with one of these high-level managers, you're in - if not, better looki for another position. On the other side of the house, there aren't many promotions in current positions (even as you grow) unless you apply to a higher level.

    Advice to ManagementAdvice

    HR should listen to their employees, not simply nod and say "I understand." That does not produce results. When People Effectiveness Survey results are published to management and HR 1. Commend those with high results and 2. Deal withi those who have low results. Don't ignore them.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 08, 2014VP, Employer Brand Marketing

    Thank you for your candid remarks. We take reviews and our employee surveys seriously to garner insight for continuous improvement!

  9.  

    Great Exprience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Dubai (United Arab Emirates)
    Current Employee - Senior Project Manager in Dubai (United Arab Emirates)

    I have been working at MasterCard full-time for more than a year

    Pros

    - Great work culture and ethics
    - Takes care of its employees
    - Decent complensation

    Cons

    - Employees could get few more benefits

    Advice to ManagementAdvice

    n.a.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 02, 2014VP, Employer Brand Marketing

    Hearing positive feedback on our culture feels great! Thank you for sharing your thoughts.

  10.  

    Great Company- no wonder people dont ever leave!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    I have been working at MasterCard full-time for less than a year

    Pros

    Amazing collaboration with top minds in payments industry. Sense of innovation is prevelant in the Mastercard of today, staying ahead of the curve, hiring experts in emerging payments areas, digital payments, alternative currencies etc. Lots of great product innovation happening in digital space, that i was not aware of until I started. Havent met a nasty person yet. Everyone is very team focused, havent yet encountered the heavy internal politics that is so common in big corporations. Very impressed with the talent and not just the fact that there are lots of great, highly skilled minds here but that they totally are not afraid to admit when they dont know something and they graciously accept new info from a new person without feeling threatened. Shocking.

    Cons

    There is a slight lacking in direction for new people, ie a sense of 'just jump in wherever you can' which makes you feel sort of under utilized until you get deep into multipl;e projects which just takes a while to happen, but I also appreciate that there isnt a big pressure cooker to have your hands into everything right out of the gate like you get in some smaller co's and start ups. You just kind of gravitate to where your skills are and no one breathes down your neck.

    Advice to ManagementAdvice

    Possibly for the first couple of months it would be helpful to have specific to-do's/fillers assigned while you ramp up in your new role, like give an internal presentation on your areas of expertise from the outside world etc.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 21, 2014VP, Employer Brand Marketing

    We appreciate your comprehensive and candid review - thanks!

  11.  

    Senior Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard as a contractor for less than a year

    Pros

    The company continually offers training courses and programs in all business areas, so there is a lot of opportunity for professional growth and development.

    Cons

    While the company utilizes a large number of consultants to contribute to strategic planning, consultants' opinions are not valued by long-term senior executives with over 20 years of experience. The company appears to be going through a transformational change and could benefit by transforming their talent pool.

    Advice to ManagementAdvice

    There are really brilliant people at the Business Leader level who should be promoted to Senior Business Leaders and Group Heads.

    Recommends
    Positive Outlook
    No opinion of CEO

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