MasterCard
3.6 of 5 227 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

3.6 227 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(139 ratings)

75% of employees recommend this company to a friend
227 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Very good environment and good work life balance"
    in 34 reviews
  • "Good benefits especially for employees with families"
    in 16 reviews
Cons:
  • "MasterCard HR tries to promote work/life balance"
    in 8 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

CEO is visionary and likeable

Software Engineer (Current Employee)
Dublin, Dublin (Ireland)

I have been working at MasterCard full-time for more than 3 years

ProsWork life balance
Great experience
Passionate employees

ConsNo salary negotiations for lateral moves
Salary increments are between 1 and 4%
No career progression
Poor management training and support for new management. Managers lack leadership skills, managers lack the balls to fight for what is right.

Advice to Senior ManagementThe company would lose ambitious (tomorrow leaders) if they do not harness and promote employees.
Meeting or surpassing expectations should be rewarded financially and with the opportunity of promotions.

Yes, I would recommend this company to a friend

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Doesn't get any better!

Anonymous Employee (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsMasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

Consbeauracracy is still very heavy in certain areas

Advice to Senior ManagementToo many rules, too many forms and procedures. Progress has been made but there is much to do.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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MasterCard is an amazing place to work if you are motivated for a dynamic career

Senior Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time

ProsHonest executive commitment to employee development
Unlimited corporate opportunities for growth feed great personal opportunities
Competitive benefits/comp

ConsPart way through a cultural overhaul, and there is a small (getting smaller) group who is not onboard with the program. They create a disproportionate burden for the rest of us.

Advice to Senior ManagementKeep up the great progress.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Growth Company - With Lots of Opportunities

Senior Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 5 years

ProsIt is hard to argue against a company that is doing so well. You have to work to advance here but your hard work pays off. Great work life balance. Ajay Banga is a true leader that is driving this company in a place that it has never been before. He is tremendous and his impact can be felt through the entire organization. You can't say that about too many CEO's.

ConsIt is hard to work in a b2b2c environment. We do things differently here which are sometimes difficult for someone that is new to the organization/four party model. This growing pain goes away once you understand our business and our business model.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Challenging somewhat rewarding nice experience

Anonymous Employee (Former Employee)

I worked at MasterCard full-time

ProsChallenging somewhat rewarding nice experience

ConsLack of leadership and hiring of wrong people, A lot of opportunity for advancement but was taken advantage of by various people with various reasons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fantastic place to work

Senior Specialist (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard full-time for more than a year

ProsIf you are dedicated and hard working, this is a great company to work for.

ConsPolitical, promotions and difficult and salary increases are nil. If you do not get the starting salary you want, you can forget about 'working your way there'.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work...but not perfect

Business Leader, LFI (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 8 years

Prossalary is very competitive and innovation of products really good. CEO is inspiring. There are some incredibly smart leaders within the organization. Good at moving people from one function to another

ConsGrp Heads can behave like demi-gods with sense of self entitlement; Purchase culture is stifling, too stiff and unwelcoming. Those who get ahead tend to do so based on who they know. Always seem to have to do more with less

Advice to Senior Managementgetting things can done can take too long, too many road blocks and culture of risk aversion needs to change

Yes, I would recommend this company to a friend

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best place in st louis to work

Senior Consultant (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 5 years

ProsGood benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy".

Consvery consensus driven, not driven to take risks, HR no help. hope you get a good boss!

Advice to Senior ManagementEncourage turnover / new experiences to improve the energy levels; look at the leadership and see if they fit the mould for tomorrow or just a reflection of the past; take some risks to refresh the talent to show you are changing the old banking culture.

No, I would not recommend this company to a friend

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MasterCard is on the move with new technology, innovation and thought leadership!

Business Leader (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 10 years

ProsThe life-work balance is wonderful. Everyone pulls together to make things happen and we all take personal pride in quality work. Quality work is usually compenstated for in multiple ways. Truly a global company.

ConsUpper level management changes too frequently, causing confusion and lack of consistency. Probably like most companies there are some bad seeds in the group that talk out of both sides of their mouth, play favorites and are in it for themselves. NY employees are not flexible in the culturaly differences. Too many opinions and performance reviews based on hear say.

Advice to Senior ManagementConsider spending a little more money on simple technology enhancements that support day to day operations, in the long run employees will be more effecient (saving money) and customers will be happier.

Employees still feel that they have no place to go in fear of retaliation. HR recently sat on a phone call un-announced for an hour; very sneaky. I have no trust in the process or the department.

Consider implementing a process for escalating business decisions that are "stuck in the mud" with their existing management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Financially well-run; Needs to accelerate time to market for product innovation

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time

ProsI like the fact that the company is addressing key competitive factors and working hard to overcome the legacy and mentality of an association. The consumer-centered focus is also important in order to clearly differentiate our product benefits/innovation/value proposition

Cons-Managers lack the skills and leadership to motivate people; yet are rewarded in a vacuum

-New managers who have been hired with "badge" value are ineffective when it comes down to translating their experience to MC business

-Not a ton of opportunity to get promoted due to heavy matrix

Advice to Senior ManagementSee above

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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