Glassdoor is your free inside look at MassMutual reviews and ratings - including employee satisfaction and approval ratings for MassMutual CEO Roger W. Crandall. All 172 reviews are posted anonymously by MassMutual employees.
71% of the CEO
Roger W. Crandall
Former Employee – worked at MassMutual
Pros – Good Company history and weekly training is good
Cons – You are not on a salary or even a draw for that matter, yet they want you to document all of your calls and have a pipeline of prospects and work 50 hours a week. After 2-3 months, they are going to start charging you for back office help and supplies.
Advice to Senior Management – give a draw or base salary. your turnover is really high
2013-02-08 17:30 PST
Current Employee – been working at MassMutual full-time for more than 3 years
Pros – Nice location and seems very professional.
Cons – Make sure you have lots of money to start. They charge us for everything business related and nothing is free. Commissions are industry low. Set up like a Pyramid Scheme. Management can now sell and coach you. So while you are selling so are they and if they help you they will want to split the commissions.
Advice to Senior Management – Look to give new reps a salary plus bonus instead of commission only.
No, I would not recommend this company to a friend
2013-01-27 22:27 PST
Current Employee – been working at MassMutual full-time for more than a year
Pros – Worked with a great bunch of people.
Cons – Good ole boy company with good ole boy mentality.
Advice to Senior Management – The GA at the agency I was with was not very understanding...had a temper and would blow up at the "Leadership" meetings at times. The one-on-ones were brutal, especially if you didn't have the right "take a ways"
No, I would not recommend this company to a friend
2013-01-23 11:09 PST
Former Employee – worked at MassMutual as an intern for less than a year
Pros – -good people
-really cares about employees and clients
-teaches the value of creating real relationships with clients
-stipend when beginning career
Cons – -not many people make it in the business because it can be tough at times
-success depends on how much work you put into the job
2013-01-02 14:58 PST
Current Employee – been working at MassMutual full-time for more than 8 years
Pros – If you live in the Springfield area, MassMutual is one of the largest employers offering an excellent work environment with several opportunities for career growth and advancement for motivated employees.
Cons – If you don't live in the Springfield area, MassMutual has very limited options.
Advice to Senior Management – Encourage and motivate employees with recognition and advancement opportunities. Reward employees for taking risks and be aware of complacency.
Yes, I would recommend this company to a friend
2013-01-02 16:23 PST
Former Employee – worked at MassMutual full-time for more than 3 years
Pros – Turnover rate is so high - you can get hired easily
Cons – Too much focus on commissions and pushing product - no focus on customer
Advice to Senior Management – Take some management courses
2013-01-27 20:22 PST
Former Employee – worked at MassMutual full-time for more than a year
Pros – The people in the office I worked in were very easy to work with, for the most part.
Cons – It's a sales oriented business, so I expected there to be pressure to sell, but there was too much emphasis on selling particular products.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-15 12:28 PST
Former Employee – worked at MassMutual full-time for less than a year
Pros – Flexible hrs. & no cap on earnings
Cons – Very sales oriented. A lot of cold calling. No leads and limited resources.
No, I would not recommend this company to a friend
2013-01-16 23:33 PST
Current Employee – been working at MassMutual full-time for more than a year
Pros – Entreprenuerial, Marketing, Other Items regarding marketing efforts
Cons – Information Not Easy to Access
Advice to Senior Management – More training
Yes, I would recommend this company to a friend
2013-01-14 11:40 PST
Former Employee – worked at MassMutual as an intern for less than a year
Pros – The Group was very diversified, people nice but tough. Work load is not that high as imagine. It's a good stage to start career, where you could meet with professional people and enjoy the high efficiency group work.
Cons – Financial planning is not that fun
2012-12-18 12:42 PST
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