Marshalls Reviews

Updated 17 April, 2015
556 reviews filtered by
  • Any Location
  • Any Job Title
2.9
556 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
180 Ratings

Pros
  • Flexible schedule for part-timers going to school (in 24 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 19 reviews)

Cons
  • Also, your weekly hours are sometimes contingent on how many credit cards you are pushing (in 46 reviews)

  • Very low pay : raise did not roll over with minimum wage hike (in 44 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Marshalls

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you need a bare minimum job this is it

    Cons

    bad pay
    Over worked
    Egotistical managers

    Advice to Management

    treat others how you'd like to be treated.

  2. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Ajax, ON
    Former Employee - Sales Associate/Cashier in Ajax, ON

    I worked at Marshalls part-time (more than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    - food
    - good friends made
    - knowing when sales were
    - good for part time job

    Cons

    -mean managers
    - 0 freedom
    - heavy work load
    -minimum wage

  3. Helpful (1)

    Not worth the stress... should have left when I realized something was rotten there...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Ottawa, ON
    Former Employee - Sales Associate in Ottawa, ON

    I worked at Marshalls part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I met some AMAZING people there who I still call friends today. You get a 10% discount... (but I believe that's a low benefit considering all the work we do for the company) I guess it's better than nothing. There are lots of things to be done so it makes your shift go by quickly.

    Cons

    Where do I begin? Every day is chaotic. New associates are trained poorly, which makes senior employees have to work three times as hard to help compensate, and as a result we are yanked in every direction by managers and supervisors every second... resulting in assignments not being completed. Whenever a Supervisor position is available management will always hire from outside sources, and it is frustrating that your supervisor (who gets paid a LOT more than us minimum wage associates) is not fully aware of policies and you in turn have to 'inform' them... in most cases associates are left to train new employees at minimum wage salary. Several associates are hired as part-time and yet a majority work full-time hours without receiving benefits. Past associates were granted raises when they were promoted to full-time, while others who later took their positions were not given one. When I was hired at store open I was paid $10.25/hr, and later got a raise $10.45 after a year of service. Within that year new hires received a starting salary of $10.75, while all the associates who remained from store opening continued to be paid at their 'raise' and expected to train the new hires that were getting paid MORE than us! Over a period of time resentment began to grow... resulting in many associates walking out during their shifts and people no longer showing up never to be heard from again...

    Advice to Management

    TREAT YOUR ASSOCIATES WITH RESPECT AND CARE ABOUT THEM!! Without them your store cannot function, and without them there are no sales. Especially with what I said above in the con box considering the unequal pay between associates - this is an unbelievably unfair and goes against your company 'values' of equality, mutual respect and caring!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to work as a part time, might not consider to go as full time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Toronto, ON
    Current Employee - Sales Associate/Cashier in Toronto, ON

    I have been working at Marshalls part-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Nice colleague. Managers are also nice. The upper management team often checks the store and communicates with associates.

    Cons

    Sometimes it is extremely busy, sometimes it's extremely slow. Different managers often give out different instructions. It is confusing.

    Advice to Management

    Maybe try to set the same rule for all stores. Because when assistant managers move to another store, they often try to change rules in the new stores to what they had in their old stores. It is really tired for the associates who need to deal with all of this.

  6. Helpful (1)

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - The people i worked with were very friendly, almost felt like we were a family.
    - Managers were friendly, good sense of humor but stern when needed
    - downtown location, busy area
    - a lot of shifts during the week, even as a part time associate

    Cons

    - some shifts would have more employees needed than usual, forcing some of us to go home early..not always the best
    - when it's low traffic flow in the store it's boring
    -

  7. I enjoyed my time working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Marshalls part-time (more than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The coworkers were great. Managing team overall was good. Everyone was really nice, I really liked working here. Good work environment.

    Cons

    A lot of work, didn't schedule enough people ever.

  8. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly work environment, good management, creative freedom with creating displays and putting outfits together, close customer experience

    Cons

    Gets messy quickly and was challenging to return all the clothes to their respective racks by the end of the night, customers were grimey, items were too often missorted, and the pay was low

    Advice to Management

    Higher pay, maybe? Opportunities for advancement? Use mannequins for displays? Updated store fixtures?

  9. Working here can be a bit strenuous but the employees make it manageable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls full-time

    Pros

    You get paid every week.

    Cons

    The work load can be a little overwhelming.

  10. Cashier

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time (more than a year)

    Pros

    Flexible with school schedule if you're a student.

    Cons

    Working late hours during the holidays.

  11. Ehhh, that's all that can describe this job. You're own your feet a lot. Pretty much most of the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Summerville, SC (US)
    Current Employee - Sales Associate/Cashier in Summerville, SC (US)

    I have been working at Marshalls part-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    10% discount sometimes 20% on some weekends
    Able to hold clothes you like until you get the money to buy them

    Cons

    Low pay... Very low pay
    On your feet pretty much 100% of the time
    Boring
    Want store associates to do too much
    Understaffed most of the time

    Advice to Management

    Have more people working at one time.
    Don't have workers on sales floor also working at the cash register! It slows down process of getting items on the sales floor when workers have to stop and work cashier. Have a set number of people only working the cash registers and a set number only working the sales floor. It would be much easier and smother not to mention much more organize.

Marshalls Photos

The great move...store is beautiful!
Marshalls
breakroom

+ Add Photo

Work at Marshalls? Share Your Experiences

Marshalls

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.