Marshalls

  www.marshallsonline.com
  www.marshallsonline.com

Marshalls Reviews

Updated 24 November, 2014
Updated 24 November, 2014
460 Reviews
2.8
460 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
153 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 24 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 19 reviews)


Cons
  • Also, your weekly hours are sometimes contingent on how many credit cards you are pushing (in 46 reviews)

  • Very low pay : raise did not roll over with minimum wage hike (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Ajax, ON
    Former Employee - Sales Associate/Cashier in Ajax, ON

    I worked at Marshalls part-time (more than an year)

    Pros

    - food
    - good friends made
    - knowing when sales were
    - good for part time job

    Cons

    -mean managers
    - 0 freedom
    - heavy work load
    -minimum wage

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Not worth the stress... should have left when I realized something was rotten there...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Ottawa, ON
    Former Employee - Sales Associate in Ottawa, ON

    I worked at Marshalls part-time (more than an year)

    Pros

    I met some AMAZING people there who I still call friends today. You get a 10% discount... (but I believe that's a low benefit considering all the work we do for the company) I guess it's better than nothing. There are lots of things to be done so it makes your shift go by quickly.

    Cons

    Where do I begin? Every day is chaotic. New associates are trained poorly, which makes senior employees have to work three times as hard to help compensate, and as a result we are yanked in every direction by managers and supervisors every second... resulting in assignments not being completed. Whenever a Supervisor position is available management will always hire from outside sources, and it is frustrating that your supervisor (who gets paid a LOT more than us minimum wage associates) is not fully aware of policies and you in turn have to 'inform' them... in most cases associates are left to train new employees at minimum wage salary. Several associates are hired as part-time and yet a majority work full-time hours without receiving benefits. Past associates were granted raises when they were promoted to full-time, while others who later took their positions were not given one. When I was hired at store open I was paid $10.25/hr, and later got a raise $10.45 after a year of service. Within that year new hires received a starting salary of $10.75, while all the associates who remained from store opening continued to be paid at their 'raise' and expected to train the new hires that were getting paid MORE than us! Over a period of time resentment began to grow... resulting in many associates walking out during their shifts and people no longer showing up never to be heard from again...

    Advice to ManagementAdvice

    TREAT YOUR ASSOCIATES WITH RESPECT AND CARE ABOUT THEM!! Without them your store cannot function, and without them there are no sales. Especially with what I said above in the con box considering the unequal pay between associates - this is an unbelievably unfair and goes against your company 'values' of equality, mutual respect and caring!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good place to work as a part time, might not consider to go as full time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Toronto, ON
    Current Employee - Sales Associate/Cashier in Toronto, ON

    I have been working at Marshalls part-time (less than an year)

    Pros

    Nice colleague. Managers are also nice. The upper management team often checks the store and communicates with associates.

    Cons

    Sometimes it is extremely busy, sometimes it's extremely slow. Different managers often give out different instructions. It is confusing.

    Advice to ManagementAdvice

    Maybe try to set the same rule for all stores. Because when assistant managers move to another store, they often try to change rules in the new stores to what they had in their old stores. It is really tired for the associates who need to deal with all of this.

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time (less than an year)

    Pros

    - The people i worked with were very friendly, almost felt like we were a family.
    - Managers were friendly, good sense of humor but stern when needed
    - downtown location, busy area
    - a lot of shifts during the week, even as a part time associate

    Cons

    - some shifts would have more employees needed than usual, forcing some of us to go home early..not always the best
    - when it's low traffic flow in the store it's boring
    -

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I enjoyed my time working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Marshalls part-time (more than an year)

    Pros

    The coworkers were great. Managing team overall was good. Everyone was really nice, I really liked working here. Good work environment.

    Cons

    A lot of work, didn't schedule enough people ever.

    Recommends
    No opinion of CEO
  7.  

    my experience

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate in Southfield, MI (US)
    Former Employee - Sales Associate in Southfield, MI (US)

    I worked at Marshalls part-time (less than an year)

    Pros

    The people were great to work with. I was okay with minimum wage which was 7.50 a hour and it was easy to work your way up.

    Cons

    The store didn't have a lot of customers so I was left bored and standing for hours.

    Advice to ManagementAdvice

    Management was good.

    Recommends
    Approves of CEO
  8.  

    Good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grand Rapids, MI (US)
    Current Employee - Sales Associate in Grand Rapids, MI (US)

    I have been working at Marshalls part-time (more than an year)

    Pros

    The employees overall are friendly, usually the customers are too. There's always going to be that occasional rude person.

    Cons

    There's a lot of theft, and they put a lot of pressure to get you to sign customers up for TJX credit cards. Not enough hours except for the fall season leading up to Christmas

    Advice to ManagementAdvice

    Ease off on push for the credit card. Not a lot of bonuses

    Neutral Outlook
    No opinion of CEO
  9.  

    Oh Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Pembroke Pines, FL (US)
    Former Employee - Sales Associate/Cashier in Pembroke Pines, FL (US)

    I worked at Marshalls (less than an year)

    Pros

    fun people a lot of energy on the floor

    Cons

    not enough hours and too much work

    Advice to ManagementAdvice

    treat employees better listen to them

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Overly-worked, high turnover. Wage workers aren't a priority. It's all about beating sales and reducing shrink.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Associate in Baton Rouge, LA (US)
    Former Employee - Merchandise Associate in Baton Rouge, LA (US)

    I worked at Marshalls part-time (more than 3 years)

    Pros

    The 20% discount is handy. Prices are cheap.

    Cons

    Management will not train you, instead the will throw you out on the floor on the first day and expect you to understand everything. Management is vindictive against employees and their coworkers as it is a competition to the top. Raises, despite your hard work is undervalued. It may be on 23 cents.

    Advice to ManagementAdvice

    Train better, stop being vindictive, you are not always right

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good overall review of the people, management, and workplace atmosphere.

    Former Employee - Sales Floor Associate in Corona, CA (US)
    Former Employee - Sales Floor Associate in Corona, CA (US)

    I worked at Marshalls part-time (more than an year)

    Pros

    easy-to-work-with customers, bosses, perks, no pressure if working properly

    Cons

    Early mornings, lots of merchandise, company advancement

    Advice to ManagementAdvice

    Advise employees when you transfer locations and not just have another manager fill unannounced.

Marshalls Photos

The great move...store is beautiful!
Marshalls
breakroom

+ Add Photo

Work at Marshalls? Share Your Experiences

Marshalls

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.