Marshalls

  www.marshallsonline.com
  www.marshallsonline.com
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Marshalls Reviews

Updated 12 September, 2014
Updated 12 September, 2014
415 Reviews
2.8
415 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
141 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 17 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 15 reviews)


Cons
  • Very low pay : raise did not roll over with minimum wage hike (in 37 reviews)

  • You will be bombarded every FIVE MINUTES to see if you got them a credit card or not (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work as a part time, might not consider to go as full time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Toronto, ON
    Current Employee - Sales Associate/Cashier in Toronto, ON

    I have been working at Marshalls part-time for less than a year

    Pros

    Nice colleague. Managers are also nice. The upper management team often checks the store and communicates with associates.

    Cons

    Sometimes it is extremely busy, sometimes it's extremely slow. Different managers often give out different instructions. It is confusing.

    Advice to ManagementAdvice

    Maybe try to set the same rule for all stores. Because when assistant managers move to another store, they often try to change rules in the new stores to what they had in their old stores. It is really tired for the associates who need to deal with all of this.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not worth the stress... should have left when I realized something was rotten there...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Ottawa, ON
    Former Employee - Sales Associate in Ottawa, ON

    I worked at Marshalls part-time for more than a year

    Pros

    I met some AMAZING people there who I still call friends today. You get a 10% discount... (but I believe that's a low benefit considering all the work we do for the company) I guess it's better than nothing. There are lots of things to be done so it makes your shift go by quickly.

    Cons

    Where do I begin? Every day is chaotic. New associates are trained poorly, which makes senior employees have to work three times as hard to help compensate, and as a result we are yanked in every direction by managers and supervisors every second... resulting in assignments not being completed. Whenever a Supervisor position is available management will always hire from outside sources, and it is frustrating that your supervisor (who gets paid a LOT more than us minimum wage associates) is not fully aware of policies and you in turn have to 'inform' them... in most cases associates are left to train new employees at minimum wage salary. Several associates are hired as part-time and yet a majority work full-time hours without receiving benefits. Past associates were granted raises when they were promoted to full-time, while others who later took their positions were not given one. When I was hired at store open I was paid $10.25/hr, and later got a raise $10.45 after a year of service. Within that year new hires received a starting salary of $10.75, while all the associates who remained from store opening continued to be paid at their 'raise' and expected to train the new hires that were getting paid MORE than us! Over a period of time resentment began to grow... resulting in many associates walking out during their shifts and people no longer showing up never to be heard from again...

    Advice to ManagementAdvice

    TREAT YOUR ASSOCIATES WITH RESPECT AND CARE ABOUT THEM!! Without them your store cannot function, and without them there are no sales. Especially with what I said above in the con box considering the unequal pay between associates - this is an unbelievably unfair and goes against your company 'values' of equality, mutual respect and caring!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time for less than a year

    Pros

    - The people i worked with were very friendly, almost felt like we were a family.
    - Managers were friendly, good sense of humor but stern when needed
    - downtown location, busy area
    - a lot of shifts during the week, even as a part time associate

    Cons

    - some shifts would have more employees needed than usual, forcing some of us to go home early..not always the best
    - when it's low traffic flow in the store it's boring
    -

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I enjoyed my time working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Marshalls part-time for more than a year

    Pros

    The coworkers were great. Managing team overall was good. Everyone was really nice, I really liked working here. Good work environment.

    Cons

    A lot of work, didn't schedule enough people ever.

    Recommends
    No opinion of CEO
  6.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Assistant Manager  in  Laguna Hills, CA (US)
    Current Employee - Merchandise Assistant Manager in Laguna Hills, CA (US)

    I have been working at Marshalls full-time for more than 10 years

    Pros

    You can request days off, great benefits after a year of employment. Very flexible work schedule if you work part-time.

    Cons

    If your store doesn't have enough payroll, you'll end up doing most of the work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to woek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor  in  Shrewsbury, NJ (US)
    Former Employee - Sales Floor in Shrewsbury, NJ (US)

    I worked at Marshalls part-time for more than a year

    Pros

    Awesome co-workers to work with

    Cons

    Different schedule each week didn't work for me

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great starting job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    everyone is very helpful and wants you to succeed

    Cons

    isn't full time and not many hours

  9.  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Houston, TX (US)
    Current Employee - Retail Sales Associate in Houston, TX (US)

    I have been working at Marshalls part-time for less than a year

    Pros

    The job is great. managers are fair and easy going and coworkers are welcoming. A great part time job for students. You can drop a shift just as easily as you can pick one up.

    Cons

    Discounts and benefits are pretty much non existent. you get a 10, sometimes 20% discount that barely takes off tax. They need to bump that up.

    Advice to ManagementAdvice

    Better employee advantages!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Very easy going, relaxed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Boston, MA (US)
    Current Employee - Sales Associate/Cashier in Boston, MA (US)

    I have been working at Marshalls part-time for more than 3 years

    Pros

    Very flexible with scheduling, You have a good opportunity to grow within the company

    Cons

    Only 10% discount, rude customers, don't get paid much

    Advice to ManagementAdvice

    Get to know your customers more

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great job for a beginning manager out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plainview, NY (US)
    Current Employee - Anonymous Employee in Plainview, NY (US)

    I have been working at Marshalls full-time for more than 5 years

    Pros

    Benefits were good. Succession planning for manager worked was helpful.

    Cons

    No backup from upper management when store manager left for several months.

    Recommends
    Neutral Outlook
    No opinion of CEO

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Marshalls
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