Marsh

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Marsh Reviews

Updated 11 January, 2015
Updated 11 January, 2015
150 Reviews
3.0
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Zaffino
38 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    good package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Marsh

    Pros

    Good compensation overall compare to industrial standard

    Cons

    Management team always change and just reorganized the IT department in Canada

    Advice to ManagementAdvice

    We had some very good team leaders but quite a few of them are no longer with the company. Miss them a lot.

    No opinion of CEO
  2.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great resources, very talented people, exposure to great clients. Brand name in the industry and the opportunity to work on significant projects.

    Cons

    A 9 to 5 culture, lots of legacy employees, very disparate levels of talent. No compensation transparency, the office is too small for personal growth

    Recommends
  3.  

    Overal bad experience due to immediate superior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Assistant in Montreal, QC
    Former Employee - Insurance Assistant in Montreal, QC

    I worked at Marsh full-time (more than an year)

    Pros

    Most team members were amazing

    Cons

    Several team members with mental health issues seriously intervening in quality of work and human relations made everyday work very difficult.

    Advice to ManagementAdvice

    Do not put team management responsibility in the hands of managers who have no ability or will to properly run a team.

    Encourage independent thinking and reward effort with advancement opportunities.

    Get rid of employees with mental health issues when work is impacted or find ways to encourage them to constructively improve.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    l spent 26 years and was recently terminated due to restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Toronto, ON
    Former Employee - Senior Vice President in Toronto, ON

    I worked at Marsh full-time (more than 10 years)

    Pros

    Professional firm with unlimited resources and excellant growth potential for young employees willing to learn the Insurance brokerage business. Company is constantly in the restructure mode to become more efficient.

    Cons

    Unfortunately there is a culture of nepotism and patronage among senior executives. Compensation has gone to a sales culture which includes a base salary and discretionary bonus structure.

    Advice to ManagementAdvice

    look in the glass mirror and treat your senior employees with more respect since you will lose your competitve advantage through the loss of intellectual human capital.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Terribly bureaucratic and unwelcoming IT

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Software Developer in Toronto, ON
    Former Employee - Software Developer in Toronto, ON

    I worked at Marsh as an intern (less than an year)

    Pros

    The company is world renowed, and a high profile employer.

    They pay very well, and there are interesting projects happening as they are updating one of their main internal systems.

    There is also probably lot's of management opportunity, just given how many of them exist.

    Cons

    The company structure (at least in IT) is horribly designed. WAY too much bloat and heavy overmanagement prevent employees from getting anything done. Their heavy reliance on off-shore workers does nothing to help with these problems, not too mention introducing many of their own.

    Advice to ManagementAdvice

    Slim down, and let people do some actual work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Generally agreable but my qualities have not been recognized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Assistant in Montreal, QC
    Current Employee - Technical Assistant in Montreal, QC

    I have been working at Marsh

    Pros

    Employment conditions, insurance, flexibility and the opportunity to learn and progress within the company. The working environment can be relaxed and friendly.

    Cons

    Pecking order, treated badly by other employees, no cohesive happy working environment.
    Outright lies regarding opportunities that are available for promotion.

    Advice to ManagementAdvice

    Work to create a happy environment to employees. Efforts in this direction are currently being taken based on voluntary payments by employees. Managment should see this as an investment they should make.

    Recommends
  8.  

    Less Talk More Walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 8 years)

    Pros

    Marsh really is an insurance industry leader and the employees do a great job on focusing on the clients and risk assessment. The Producers of the company are really second to none and they do an excellent job with all their work.

    Cons

    Being a brokerage firm the benefits and perks are really focused on the sales/ client facing colleagues while pay remains incredibly low for those in administration or support roles. Senior management and policy makers still struggle with connecting thier minds with their hearts.

    Advice to ManagementAdvice

    Offer better pay rates and opportunities for colleagues to grow. Taking on additional job duties/responsibilities should also translate into more pay/benefits. Also, work on connecting the head to the heart. Constantly being cerebral about our work hinders true innovation and excitement.

    Recommends
    Neutral Outlook
  9.  

    Changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh full-time (more than 5 years)

    Pros

    Nice office space, internal resources to support sales

    Cons

    Ever changing leadership, annual bonuses subjected to last minute scrutiny and adjustment

    Advice to ManagementAdvice

    Publish your commission/bonus structure for eligible participants at the beginning of the year and actually pay out based on that - even if it means a larger payout than expected to your top performers.

    Recommends
    Neutral Outlook
  10.  

    Traditional, conservative, and defines what a corporate environment is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great workplace flexibility and true 9-5 work environment which is unique for Fortune 250 companies. Culture is slowly changing and the Company is opening up to ideas, but red tape gets in the way to be efficient. Strong sales culture if you thrive in sales.

    Cons

    Pay and benefits are not competitive and should reflect beyond cost of living market rates.
    Non client facing roles do not have growth opportunities and lack any professional development and shows where interests and value of the company lies.
    Diversity is still an issue and not just in ethnic or gender diversity, but the diversity of experiences and voices. Very much a herd mentality and top down approach company which leaves little room to incentivize or celebrate top talent and fresh ideas.
    People are extremely nice and mean well, but are often content with status quo and mediocrity.

    Advice to ManagementAdvice

    Lead by example and encourage employees to be the owner of their careers and accountable.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Advisor in Las Vegas, NV (US)
    Current Employee - Client Advisor in Las Vegas, NV (US)

    I have been working at Marsh

    Pros

    MMC is a large company. You may be able to transfer to other offices should you move.

    Cons

    The work load borders ridiculous. The issue is that most of the employees are average at best, whilst a few employees carry the burden. This does not result jn higher pay for harder workers. If you are lucky you'll receive a 3% pay raise. The company rarely changes leaders and managers. This rests in zero innovation and they just keep the same

    Advice to ManagementAdvice

    If you want the cream of the crop, you'll need to pay for it. Stop stressing employees with nonsense and do something about the balance within your offices.

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