Glassdoor is your free inside look at Marsh reviews and ratings - including employee satisfaction and approval ratings for Marsh CEO Peter Zaffino. All 85 reviews are posted anonymously by Marsh employees.
100% of the CEO
Peter Zaffino
1 person found this helpful
Former Employee – worked at Marsh full-time for more than 10 years
Pros – Professional firm with unlimited resources and excellant growth potential for young employees willing to learn the Insurance brokerage business. Company is constantly in the restructure mode to become more efficient.
Cons – Unfortunately there is a culture of nepotism and patronage among senior executives. Compensation has gone to a sales culture which includes a base salary and discretionary bonus structure.
Advice to Senior Management – look in the glass mirror and treat your senior employees with more respect since you will lose your competitve advantage through the loss of intellectual human capital.
No, I would not recommend this company to a friend
2013-01-07 16:01 PST
Former Employee – worked at Marsh as an intern for less than a year
Pros – The company is world renowed, and a high profile employer.
They pay very well, and there are interesting projects happening as they are updating one of their main internal systems.
There is also probably lot's of management opportunity, just given how many of them exist.
Cons – The company structure (at least in IT) is horribly designed. WAY too much bloat and heavy overmanagement prevent employees from getting anything done. Their heavy reliance on off-shore workers does nothing to help with these problems, not too mention introducing many of their own.
Advice to Senior Management – Slim down, and let people do some actual work.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-07-15 15:56 PDT
Current Employee – been working at Marsh
Pros – Employment conditions, insurance, flexibility and the opportunity to learn and progress within the company. The working environment can be relaxed and friendly.
Cons – Pecking order, treated badly by other employees, no cohesive happy working environment.
Outright lies regarding opportunities that are available for promotion.
Advice to Senior Management – Work to create a happy environment to employees. Efforts in this direction are currently being taken based on voluntary payments by employees. Managment should see this as an investment they should make.
Yes, I would recommend this company to a friend
2011-11-22 07:14 PST
Former Employee – worked at Marsh
Pros – Good compensation overall compare to industrial standard
Cons – Management team always change and just reorganized the IT department in Canada
Advice to Senior Management – We had some very good team leaders but quite a few of them are no longer with the company. Miss them a lot.
2010-05-14 18:41 PDT
Former Employee – worked at Marsh for more than 10 years
Pros – friendly environment, some opportunities to grow
Cons – management cares more about cutting expenses even though the company is very profitable than treating its employees fairly.
Advice to Senior Management – there needs to be a balance between improve shareholder value and treating your employees fairly especially those who have been loyal to the company for many years
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 18:04 PDT
Current Employee – been working at Marsh full-time for more than 3 years
Pros – I really enjoyed my time at Marsh and all development opportunities I found there
Cons – Some more emphasis in training would be great
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 22:14 PDT
Former Employee – worked at Marsh full-time for more than 3 years
Pros – Lots of opportunities.
Age doesn't restrict your responsibility level.
Company changes will make it a top level firm once implemented.
Cons – Tends to be a boys-club.
Job responsibilities currently changing.
Yes, I would recommend this company to a friend
2013-04-29 07:58 PDT
Former Employee – worked at Marsh full-time for more than 7 years
Pros – Freedom to work is a great asset. I would love to go back if they improve the compensation policy. One place where age is not a criterion for responsibility.
Cons – Whimsical, very driven by one person's whim, more than merit, fitmant is regarded and awareded. Boot lickers tend to get better deals here too.
Advice to Senior Management – Professionalism
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 03:34 PDT
1 person found this helpful
Current Employee – been working at Marsh full-time for more than 3 years
Pros – 1. Excellent, professional colleagues
2. Reinvigorated leadership
3. Focus on client service and growth
4. Increasingly inclusive and seriously promote diversity (ethnic, perspectives, etc)
Cons – 1. Internal politics can be challenging
2. Below industry compensation
Advice to Senior Management – Get out among the rank and file to understand their reality
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-13 06:32 PDT
1 person found this helpful
Former Employee – worked at Marsh full-time for less than a year
Pros – Very stable company. Good atmosphere, with a sincere non-assuming feeling.
Cons – Too much emphasis on metrics and the actual time taken to complete a task, in the use of Siebel time management program.
Advice to Senior Management – Put the emphasis back on what is actually accomplished daily by an employee and less on the metrics of the time it took to accomplish that task. Less micromanaging and more seeing the big picture would improve the bottom line of this company.
Hire a business consultant to troubleshoot your training program for the role of Certificate Specialist in order to find out the reason for the high turnover rate in the classroom/ work setting and how it is affecting your operations budget and company morale and reputation. Hire an experienced, articulate person specifically for the role of first point of contact for the Data Entry department, so the data entry specialists can concentrate fully on their job and a more professional impression of the company in general will be experienced by clients and customers calling in.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-03 14:02 PST
Marsh is a world leader in delivering risk and insurance services and solutions to its clients. From its founding in 1871 to the present day, Marsh has provided thought leadership and innovation for clients and the… — Full Overview
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