Marsh

  usa.marsh.com
  usa.marsh.com

Marsh Reviews

Updated 19 November, 2014
Updated 19 November, 2014
139 Reviews
3.1
139 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Zaffino
33 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 9 reviews)

  • Good benefits, colleagues and collaboration across departments (in 10 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    good package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Marsh

    Pros

    Good compensation overall compare to industrial standard

    Cons

    Management team always change and just reorganized the IT department in Canada

    Advice to ManagementAdvice

    We had some very good team leaders but quite a few of them are no longer with the company. Miss them a lot.

    No opinion of CEO
  2.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great resources, very talented people, exposure to great clients. Brand name in the industry and the opportunity to work on significant projects.

    Cons

    A 9 to 5 culture, lots of legacy employees, very disparate levels of talent. No compensation transparency, the office is too small for personal growth

    Recommends
  3.  

    Overal bad experience due to immediate superior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Assistant in Montreal, QC
    Former Employee - Insurance Assistant in Montreal, QC

    I worked at Marsh full-time (more than an year)

    Pros

    Most team members were amazing

    Cons

    Several team members with mental health issues seriously intervening in quality of work and human relations made everyday work very difficult.

    Advice to ManagementAdvice

    Do not put team management responsibility in the hands of managers who have no ability or will to properly run a team.

    Encourage independent thinking and reward effort with advancement opportunities.

    Get rid of employees with mental health issues when work is impacted or find ways to encourage them to constructively improve.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    l spent 26 years and was recently terminated due to restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Toronto, ON
    Former Employee - Senior Vice President in Toronto, ON

    I worked at Marsh full-time (more than 10 years)

    Pros

    Professional firm with unlimited resources and excellant growth potential for young employees willing to learn the Insurance brokerage business. Company is constantly in the restructure mode to become more efficient.

    Cons

    Unfortunately there is a culture of nepotism and patronage among senior executives. Compensation has gone to a sales culture which includes a base salary and discretionary bonus structure.

    Advice to ManagementAdvice

    look in the glass mirror and treat your senior employees with more respect since you will lose your competitve advantage through the loss of intellectual human capital.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Terribly bureaucratic and unwelcoming IT

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Software Developer in Toronto, ON
    Former Employee - Software Developer in Toronto, ON

    I worked at Marsh as an intern (less than an year)

    Pros

    The company is world renowed, and a high profile employer.

    They pay very well, and there are interesting projects happening as they are updating one of their main internal systems.

    There is also probably lot's of management opportunity, just given how many of them exist.

    Cons

    The company structure (at least in IT) is horribly designed. WAY too much bloat and heavy overmanagement prevent employees from getting anything done. Their heavy reliance on off-shore workers does nothing to help with these problems, not too mention introducing many of their own.

    Advice to ManagementAdvice

    Slim down, and let people do some actual work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Generally agreable but my qualities have not been recognized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Assistant in Montreal, QC
    Current Employee - Technical Assistant in Montreal, QC

    I have been working at Marsh

    Pros

    Employment conditions, insurance, flexibility and the opportunity to learn and progress within the company. The working environment can be relaxed and friendly.

    Cons

    Pecking order, treated badly by other employees, no cohesive happy working environment.
    Outright lies regarding opportunities that are available for promotion.

    Advice to ManagementAdvice

    Work to create a happy environment to employees. Efforts in this direction are currently being taken based on voluntary payments by employees. Managment should see this as an investment they should make.

    Recommends
  8.  

    Great Culture -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Director in New York, NY (US)
    Former Employee - Managing Director in New York, NY (US)

    I worked at Marsh full-time (more than 3 years)

    Pros

    Collaborative, client focused, "journey to elite" organization. Willing to be accountable and engaged with results -- trying to build a consistent training and professional development pathways for employees.

    Cons

    Complex organization with frequent leadership changes that may undermine organizational efficiency and client servicing. Overly focused on analytics without regard to best fit for client and/or value of analytics relative to meeting client's objectives.

    Advice to ManagementAdvice

    Simplify organizational structure so that clients easily understand company value proposition and framework for client engagement.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Director in Stockholm, Stockholm (Sweden)
    Current Employee - Human Resources Director in Stockholm, Stockholm (Sweden)

    I have been working at Marsh full-time (more than 8 years)

    Pros

    sustainable strategy, invest in people, derisk the firm

    Cons

    bureaucratic, not enough empowerment to lower levels

    Advice to ManagementAdvice

    increase empowerment

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Was a great place to work, but went downhill fast...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Advisor in San Francisco, CA (US)
    Former Employee - Client Advisor in San Francisco, CA (US)

    I worked at Marsh full-time (more than 10 years)

    Pros

    Benefits and pension is great to have. Great employees to work with. Active in the community. Lives on brand name. Great PTO.

    Cons

    Little salary increases because of stagnant growth the past 5+ years due to poor management. Outdated variable compensation plan = little incentive to work harder. No sales team but pushes client advisors to grow revenue and be pro active to service clients. Clients no longer receive service they deserve. Overworked client advisors =low morale and loss of employees. Even the coffee sucks.

    Advice to ManagementAdvice

    Let experienced client advisors work and service clients without micromanaging them with constant internal workflows and meetings. Change the variable compensation plan. The culture should be one of doing the job freely without the feeling of working in a totalitarian state. Revenue will grow when the constant employee turn over stops.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Uncompetitive Pay &Dysfunctional HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great Business/Company
    Good Work/Life Balance
    Good Benefits

    Cons

    Poor Management - political & bureaucratic
    Unable to source / attract / recognize true talent
    Lack of quality control
    Low pay

    Advice to ManagementAdvice

    Need to focus on quality of the work not the scorecard
    Engage 360 review at larger scale.

    Doesn't Recommend
    Positive Outlook

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