Marsh Reviews

Updated 27 April, 2015
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3.0
171 Reviews
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Marsh CEO Peter Zaffino
Peter Zaffino
43 Ratings

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)

Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Great resources, very talented people, exposure to great clients. Brand name in the industry and the opportunity to work on significant projects.

    Cons

    A 9 to 5 culture, lots of legacy employees, very disparate levels of talent. No compensation transparency, the office is too small for personal growth

  2. Overal bad experience due to immediate superior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Assistant in Montreal, QC
    Former Employee - Insurance Assistant in Montreal, QC

    I worked at Marsh full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Most team members were amazing

    Cons

    Several team members with mental health issues seriously intervening in quality of work and human relations made everyday work very difficult.

    Advice to Management

    Do not put team management responsibility in the hands of managers who have no ability or will to properly run a team.

    Encourage independent thinking and reward effort with advancement opportunities.

    Get rid of employees with mental health issues when work is impacted or find ways to encourage them to constructively improve.

  3. Helpful (1)

    l spent 26 years and was recently terminated due to restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Toronto, ON
    Former Employee - Senior Vice President in Toronto, ON

    I worked at Marsh full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Professional firm with unlimited resources and excellant growth potential for young employees willing to learn the Insurance brokerage business. Company is constantly in the restructure mode to become more efficient.

    Cons

    Unfortunately there is a culture of nepotism and patronage among senior executives. Compensation has gone to a sales culture which includes a base salary and discretionary bonus structure.

    Advice to Management

    look in the glass mirror and treat your senior employees with more respect since you will lose your competitve advantage through the loss of intellectual human capital.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Terribly bureaucratic and unwelcoming IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Developer in Toronto, ON
    Former Intern - Software Developer in Toronto, ON

    I worked at Marsh as an intern (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company is world renowed, and a high profile employer.

    They pay very well, and there are interesting projects happening as they are updating one of their main internal systems.

    There is also probably lot's of management opportunity, just given how many of them exist.

    Cons

    The company structure (at least in IT) is horribly designed. WAY too much bloat and heavy overmanagement prevent employees from getting anything done. Their heavy reliance on off-shore workers does nothing to help with these problems, not too mention introducing many of their own.

    Advice to Management

    Slim down, and let people do some actual work.

  6. Generally agreable but my qualities have not been recognized.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Assistant in Montreal, QC
    Current Employee - Technical Assistant in Montreal, QC

    I have been working at Marsh

    Recommends
    Recommends

    Pros

    Employment conditions, insurance, flexibility and the opportunity to learn and progress within the company. The working environment can be relaxed and friendly.

    Cons

    Pecking order, treated badly by other employees, no cohesive happy working environment.
    Outright lies regarding opportunities that are available for promotion.

    Advice to Management

    Work to create a happy environment to employees. Efforts in this direction are currently being taken based on voluntary payments by employees. Managment should see this as an investment they should make.

  7. good package

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Marsh

    No opinion of CEO
    No opinion of CEO

    Pros

    Good compensation overall compare to industrial standard

    Cons

    Management team always change and just reorganized the IT department in Canada

    Advice to Management

    We had some very good team leaders but quite a few of them are no longer with the company. Miss them a lot.

  8. Lack of direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources L&D in New York, NY (US)
    Former Employee - Human Resources L&D in New York, NY (US)

    I worked at Marsh

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people, descent technology, excellent global presence.

    Cons

    leadership is far removed from the day to day. Directions change without explanations or a plan. Poor change management skills.

    Advice to Management

    Collaborate. Listen. Lead.

  9. Marsh has a long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX (US)
    Current Employee - Anonymous Employee in Austin, TX (US)

    I have been working at Marsh full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -The people. Many of the people who work in the Austin office take much pride in their work, even though it's rarely recognized by Corporate
    -Good benefits/vacation policy
    -Career growth: if you know what you want and ask for it, opportunities are available. Your career is what you make of it at Marsh
    -Austin leaders are smart, positive and progressive
    -Great place to grow and shape your resume, but not a place for long-term career advancement
    -Large disconnect between local Austin office and Corporate

    Cons

    -Compensation is obscenely low, minimal raises. You know something's wrong when the referral bonus is almost double your R&R bonus
    -Austin office feels like the "bottom of the food chain"
    -Senior corporate leaders
    -Rigid work culture
    -Stagnant growth
    -Low pay is justified by keeping employees "dumbed down" instead of empowering them
    -Salary is non-negotiable
    -It takes a long time for meaningful change to happen

    Advice to Management

    Respect all of your employees by providing fair compensation. If you want to be the best, start by investing your people. Be more progressive.

  10. Ageist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Austin, TX (US)
    Current Employee - Operations Supervisor in Austin, TX (US)

    I have been working at Marsh full-time (More than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great colleagues with which to work.

    Cons

    Low pay and low level of appreciation.

    Advice to Management

    Reward loyalty

  11. Helpful (1)

    Best department - Surplus Lines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Surplus Lines Coordinator in Austin, TX (US)
    Current Employee - Surplus Lines Coordinator in Austin, TX (US)

    I have been working at Marsh

    Pros

    If you do work hard JUST enough and are alright with the low pay...you will always have a job there. Benefits and amount of PTO were nice.
    I personally liked my supervisor and was trusted by her. This does not always happen.
    When I left...they were trying to pump up employee morale. It was too late for me.

    Cons

    Somewhat impossible metrics to meet, micromanaged, bonuses nearly impossible, annual raises are not nearly enough ($200 for a whole year?!), pay in general way too low for the responsibility, no where to move up unless you want to be a supervisor (no thanks)

    Advice to Management

    Austin management is unable to do anything for employees without NYC's approval and they don't know the first thing about what goes on in Austin. That gap needs to be closed for the Austin office to advance.

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