Marsh

usa.marsh.com
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Marsh Reviews

Updated 3 March, 2015
Updated 3 March, 2015
160 Reviews
3.0
160 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Peter Zaffino
42 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great resources, very talented people, exposure to great clients. Brand name in the industry and the opportunity to work on significant projects.

    Cons

    A 9 to 5 culture, lots of legacy employees, very disparate levels of talent. No compensation transparency, the office is too small for personal growth

    Recommends
  2.  

    Overal bad experience due to immediate superior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Assistant in Montreal, QC
    Former Employee - Insurance Assistant in Montreal, QC

    I worked at Marsh full-time (more than a year)

    Pros

    Most team members were amazing

    Cons

    Several team members with mental health issues seriously intervening in quality of work and human relations made everyday work very difficult.

    Advice to ManagementAdvice

    Do not put team management responsibility in the hands of managers who have no ability or will to properly run a team.

    Encourage independent thinking and reward effort with advancement opportunities.

    Get rid of employees with mental health issues when work is impacted or find ways to encourage them to constructively improve.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    l spent 26 years and was recently terminated due to restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Toronto, ON
    Former Employee - Senior Vice President in Toronto, ON

    I worked at Marsh full-time (more than 10 years)

    Pros

    Professional firm with unlimited resources and excellant growth potential for young employees willing to learn the Insurance brokerage business. Company is constantly in the restructure mode to become more efficient.

    Cons

    Unfortunately there is a culture of nepotism and patronage among senior executives. Compensation has gone to a sales culture which includes a base salary and discretionary bonus structure.

    Advice to ManagementAdvice

    look in the glass mirror and treat your senior employees with more respect since you will lose your competitve advantage through the loss of intellectual human capital.

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Terribly bureaucratic and unwelcoming IT

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Intern - Software Developer in Toronto, ON
    Former Intern - Software Developer in Toronto, ON

    I worked at Marsh as an intern (less than a year)

    Pros

    The company is world renowed, and a high profile employer.

    They pay very well, and there are interesting projects happening as they are updating one of their main internal systems.

    There is also probably lot's of management opportunity, just given how many of them exist.

    Cons

    The company structure (at least in IT) is horribly designed. WAY too much bloat and heavy overmanagement prevent employees from getting anything done. Their heavy reliance on off-shore workers does nothing to help with these problems, not too mention introducing many of their own.

    Advice to ManagementAdvice

    Slim down, and let people do some actual work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Generally agreable but my qualities have not been recognized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Assistant in Montreal, QC
    Current Employee - Technical Assistant in Montreal, QC

    I have been working at Marsh

    Pros

    Employment conditions, insurance, flexibility and the opportunity to learn and progress within the company. The working environment can be relaxed and friendly.

    Cons

    Pecking order, treated badly by other employees, no cohesive happy working environment.
    Outright lies regarding opportunities that are available for promotion.

    Advice to ManagementAdvice

    Work to create a happy environment to employees. Efforts in this direction are currently being taken based on voluntary payments by employees. Managment should see this as an investment they should make.

    Recommends
  7.  

    good package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Marsh

    Pros

    Good compensation overall compare to industrial standard

    Cons

    Management team always change and just reorganized the IT department in Canada

    Advice to ManagementAdvice

    We had some very good team leaders but quite a few of them are no longer with the company. Miss them a lot.

    No opinion of CEO
  8.  

    Great Team Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Los Angeles, CA (US)
    Current Employee - Assistant Vice President in Los Angeles, CA (US)

    I have been working at Marsh full-time (more than 10 years)

    Pros

    Marsh offers clients many resources to meet their clients Insurance and Risk Management needs. Not many Insurance Firms can offer the same products

    Cons

    Marsh is a worldwide company which can result in challenges to get the most simple task completed in a timely manner

    Advice to ManagementAdvice

    Listen to your teams not just hear, listen. Those individuals are "in the trenches" doing the actual day to day tasks and offer invaluable insight and ideas to processes, policies and procedures. Show the colleagues they are appreciated. Budgets are huge in a company this large, but offering at least a Holiday or Year end party would be nice. Consider a picnic and allow the employees to bring their family.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good placeholder job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX (US)
    Current Employee - Anonymous Employee in Austin, TX (US)

    I have been working at Marsh

    Pros

    Good benefits. Socially conscious.

    Cons

    Non-competitive salary. Company offers no incentive for excellence or professional growth.

    Advice to ManagementAdvice

    The referral bonus is 3x as large as the performance bonus. Try to focus on retaining exceptional employees, as opposed to hiring new employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Park Ridge, IL (US)
    Former Employee - Team Leader in Park Ridge, IL (US)

    I worked at Marsh full-time (more than 10 years)

    Pros

    Company culture is professional and workers are treated with respect.

    Cons

    Its hard to find anything special to criticize.

    Advice to ManagementAdvice

    Keep the same attitude to your employees as always. You treat employees as assets, not liabilities.

    Recommends
    Neutral Outlook
  11.  

    Marsh USA Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Loyal, Team-Centric Approach, Multi-lines of coverage, great technical expertise

    Cons

    Siloed structure, minimal on-boarding, comp is only OK

    Recommends
    Neutral Outlook

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