Marriott Reviews

Updated 19 October, 2014
Updated 19 October, 2014
1,351 Reviews
3.7
1,351 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
459 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 33 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 75 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 46 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 74 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Phoenix, AZ (US)
    Current Employee - Guest Service Representative in Phoenix, AZ (US)

    I have been working at Marriott full-time (less than an year)

    Pros

    Great staff, everyone is so friendly and helpful. I was eager to learn and everyone was willing and eager to teach. Able to work in different areas and learn new tasks. I always feel very empowered to help our guests, no matter the task or the issue at hand. Management is very helpful. HR is amazing.

    Cons

    scheduling conflicts, lots of nights and weekends. I am single mom and working the nights and weekends is difficult, and there is not a lot of wiggle room when it comes to schedule changes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Building Engineer in Phoenix, AZ (US)
    Current Employee - Building Engineer in Phoenix, AZ (US)

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Good pay for working extremely hard.

    Cons

    No room for advancement .

    Advice to ManagementAdvice

    More advancement opportunities for workers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Best company to work for in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott as an intern

    Pros

    - High morale
    - Genuine managers and directors

    Cons

    - No overtime allowed
    - Somewhat demanding

    Advice to ManagementAdvice

    None.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    good company to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott full-time (more than an year)

    Pros

    good pay, good training opportunities and great health care benefits. Culture is very strong and you have a close relationship with management

    Cons

    challenging hours. sometimes you can get stuck in your career for just getting lateral promotions

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    amazing place to work great benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk
    Current Employee - Front Desk

    I have been working at Marriott full-time

    Pros

    great people great place to work

    Cons

    low start pay but lots to make up for that

    Recommends
    Approves of CEO
  7.  

    good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    good regulations and standards. high customer focus.

    Cons

    A bit more creativity should be possible sometimes. This is less due to the amount of rules/ regulations.

  8.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pool Attendant in Tucson, AZ (US)
    Current Employee - Pool Attendant in Tucson, AZ (US)

    I have been working at Marriott part-time (less than an year)

    Pros

    Easy, nice people, very welcoming.

    Cons

    Everything was great, no problem.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I love working for Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Supervisor in Chicago, IL (US)
    Current Employee - Kitchen Supervisor in Chicago, IL (US)

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Marriott has one of the friendlies staff members and the team work is incomparable. I have always wanted to work for a company that I really liked and not just needed for a check, and now I have found it and I plan to grow and mature with the company.

    Cons

    As with any job you will always have challenges and one of the biggest challenges that I see is when people get set in their ways and are not willing to accept change.

    Advice to ManagementAdvice

    Make a conscious effort not to make a difference between your host, no matter what the differences in work ethic are. This will make for a positive experience for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice Work Environment, Pay Doesn't Commensurate with Costs of Living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bethesda, MD (US)
    Current Employee - Anonymous Employee in Bethesda, MD (US)

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Great people to work with, flexible when it comes to family-related issues, benefits are great

    Cons

    Wish they didn't start cutting back on paid time off. It used to be 20 days your first year then they cut it back to 10 days. Don't be stingy on overtime or at least be specific about using overtime as compensated time (free PTO). Getting promoted is hard and so is trying to get into different departments.

    Advice to ManagementAdvice

    Bring back bonuses, not just for directors, VPs, and up. I think your employees deserve bonuses as hard as they work to make this company look good.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Needs Better Management

    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Livonia, MI (US)
    Current Employee - Anonymous Employee in Livonia, MI (US)

    I have been working at Marriott part-time (less than an year)

    Pros

    Flexible, company outings, employee discounts

    Cons

    Working holdidays, lack of authority by management, employees are not held responsible for their own actions

    Advice to ManagementAdvice

    Follow your employee manual.

    Negative Outlook
    No opinion of CEO

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