Marriott

www.marriott.com
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Employee Reviews

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  1.  

    A GREAT SMILE IS ALL IT TAKES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Guest Services Associate in Toronto, ON
    Current Employee - Guest Services Associate in Toronto, ON

    I have been working at Marriott

    Pros

    great benefits but most of all the staff is great to work with and of course it is a hospitality environment therefore you end up creating a very home away from home type environment with alot of the associates you work with. Marriott aswell offers great discounts on rooms and on food and beverage. They even offer free rooms at a certain point of time during the year and they also offer special rates for your friends and family. THe beds are very comfortable. The customer service is amazing.

    Cons

    very big on corporate culture, senior management seem a little intimidating

    Advice to ManagementAdvice

    maybe to be more honest and trusting of associates and spending more time with lower management and associates to get a better understanding of their qualities and strenghts.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Do not fall for the "culture" of family. The only culture is revenue at ALL costs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Event Manager in Edmonton, AB
    Former Employee - Event Manager in Edmonton, AB

    I worked at Marriott

    Pros

    Your friends and family getting discounts at Marriotts. Most of the time these were not available anyway.

    Cons

    The long, unpaid hours. Excessive stress and pressure. The company only cares about the revenue not the employee. HR is only there for show. No follow up or being there for the employee was ever demonstrated. HR broke employee confientiality by reporting everything employees would say to their Directors. Employees would cry in their offices and that was ignored by Leadership. If an emloyee ever "rocked the boat" or voice any concern they were told they need to work smarter and may not be of Marriott culture. The culture is to work as many free hours as they can get. I worked many 19 hour shifts ..... worked many 6 day weeks ... as long as I brought in high revenue and the clients were happy then leadership did not care.

    Advice to ManagementAdvice

    Listen to loyal, committed, smart & hard working employees.

    Doesn't Recommend
    Disapproves of CEO
  3. 3 people found this helpful  

    Marriott is a great company to work for because it offers career growth in a variety of different job types.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Bethesda, MD (US)
    Former Employee - Senior Manager in Bethesda, MD (US)

    I worked at Marriott full-time (more than 10 years)

    Pros

    PTO, Benefits, and Room Rate Discounts are nice. The culture is centered on treating associates well so that they will in turn treat the guest well. There are numerous ways to grow your career if you are able to learn new skills and adapt to changes.

    Cons

    The corporate work environment (HQ) does not always follow the same ideals as the hotel (Field) environment of treating associates well. By this I mean that the customer is not in view and the corporate structure can be disconnected from the business of hospitality. As with most companies post recession Marriott is trying to do more with less and many corporate workers are overwhelmed and can not keep pace with work demands.

    Advice to ManagementAdvice

    Find better ways to appreciate associates for the great work they do rather than nit picking on work not accomplished based on unrealistic expectations.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great organized professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good benefits great staff advancement fringe benefits longevity

    Cons

    None that is why I am interested

    Advice to ManagementAdvice

    You are great

    Recommends
    Positive Outlook
  6.  

    A friend just got a job with Marriott and I have heard good things about the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Louisville, KY (US)
    Current Employee - Security Officer in Louisville, KY (US)

    I have been working at Marriott full-time (more than a year)

    Pros

    Great place and people to work with

    Cons

    Could pay more according to experience

    Doesn't Recommend
    Positive Outlook
  7.  

    cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in New York, NY (US)
    Current Employee - Cook in New York, NY (US)

    I have been working at Marriott full-time (more than 5 years)

    Pros

    i like hotel job and cooking my fasation

    Cons

    7 year still work in iraq

    Advice to ManagementAdvice

    KBR,Dyncorp,and now still work in TAYLORS INTERNATIONAL SERVICES

    Recommends
    Neutral Outlook
  8.  

    i have worked as a fo trainee at marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Bellman in Ho Chi Minh City (Vietnam)
    Current Intern - Bellman in Ho Chi Minh City (Vietnam)

    I have been working at Marriott as an intern (less than a year)

    Pros

    good opportunities to develop an international hospitality career

    Cons

    hard to comment on any cons

    Advice to ManagementAdvice

    Amazing leadership and co-workers. They should take care of their employees, and provide opportunity to grow

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    positive experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Great product in many segments, always trying to find new areas of growth and many of the people come from a hospitality background and are really nice people to work with that will remain friends for a long time.

    Cons

    Bureaucracy affects the time it takes to get things done particluarly given the company's focus on reaching consensus. it is often like the federal government of the hotel industry.

  10.  

    Worked as a front desk agent was pretty fun. you get to engage with different type of individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Anaheim, CA (US)
    Former Employee - Front Desk Agent in Anaheim, CA (US)

    I worked at Marriott

    Pros

    Meeting different individual from all around the world

    Cons

    Hours can be a little inconsistence

    Advice to ManagementAdvice

    Understanding your employee

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    No Growth

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    a lot of team work and recognition

    Cons

    no flexibility with scheduling for school

    Advice to ManagementAdvice

    listen to associates opinions and do not judge them for it

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