Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 16 December, 2014
Updated 16 December, 2014
1,447 Reviews
3.7
1,447 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
495 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Bismarck, ND (US)
    Current Employee - Front Desk Agent in Bismarck, ND (US)

    I have been working at Marriott

    Pros

    Structure and consistency with management. Flexible schedule.

    Cons

    Boring job at times, lots of down time.

    Recommends
    Positive Outlook
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent

    I have been working at Marriott full-time

    Pros

    Room for growth, room discounts, company truly cares about workers.

    Cons

    Management is overworked, pay can be higher

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good place to work, not perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bethesda, MD (US)
    Former Employee - Manager in Bethesda, MD (US)

    I worked at Marriott

    Pros

    Steady job, friendly atmosphere, inexpensive gym, good room discount when available.

    Cons

    Extremely consensus-driven, paralysis by committee. Size of company makes intelligent movement difficult. 401k match low compared to other industries.

    Advice to ManagementAdvice

    Need to fix hiring and evaluation processes to quickly identify, acquire, and retain talent and prevent hiring mistakes.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Hotel Discounts are awesome benefits

    Cons

    Too political making it difficult to be truthful and get things done quickly

  6.  

    It was a great paying first job. If you get to know managers well it pays off to be good friends with them.

    Current Employee - Lifeguard in Grapevine, TX (US)
    Current Employee - Lifeguard in Grapevine, TX (US)

    I have been working at Marriott part-time (less than an year)

    Pros

    Great Pay. Great atmosphere.

    Cons

    Alcohol is sold to customers at pool, and it is hot outside in the summer, so they can get a temper real quick.

    Advice to ManagementAdvice

    Make sure you check in on the employees and see if they have any complaints you can fix.

  7.  

    GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Customer Service Meet new people

    Cons

    Getting yelled at by guests

    Advice to ManagementAdvice

    Better training needed

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    The JW Marriott Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doorman in Grand Rapids, MI (US)
    Former Employee - Doorman in Grand Rapids, MI (US)

    I worked at Marriott

    Pros

    Fun environment, meet celebrities, big tips, valet crazy cool cars

    Cons

    health insurance, winter, slow times = no tips

    Advice to ManagementAdvice

    Promotions

    Recommends
    Neutral Outlook
  9.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cork (Ireland)
    Former Employee - Anonymous Employee in Cork (Ireland)

    I worked at Marriott

    Pros

    Development is possible in any area of the business in Cork and globally.
    Amazing team - focus on fit
    Treated as a person not a number, they will get to know you.

    Cons

    Mostly positives. For most it's an entry level position in the reservation sales team so it can be frustrating if you don't get your chance to progress straight away. You do sometimes lack the autonomy to make your own decisions but changes are in process.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A good company on all levels

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX (US)
    Former Employee - Anonymous Employee in San Antonio, TX (US)

    I worked at Marriott

    Pros

    Marriott really seems to care about it's employees. Managers were great to work with and for the most part they were open to hearing your suggestions.

    Cons

    Obviously every location is different. In some places the work environment was better than others but over all Marriott is a good place to work.

    Recommends
  11.  

    Overall great experience as a Lifeguard at Gaylord Texan's Paradise Springs (run by Marriott)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Grapevine, TX (US)
    Former Employee - Lifeguard in Grapevine, TX (US)

    I worked at Marriott part-time (less than an year)

    Pros

    More than adequate pay for a lifeguard. Training through Ellis and Assoc. Paid hourly wages throughout training and in-services. Really awesome co-workers and Lifeguard Leads. It was my understanding that it was fairly easy to get promoted to a Lead if you had worked a previous summer.

    Cons

    There was a pretty tedious "New STAR Orientation" that was almost useless for lifeguards, as we worked at a separate facility. But it was only two days and we were paid hourly wages for the entire thing. Not good if you're looking for a permanent position, as lifeguarding is seasonal.

    Advice to ManagementAdvice

    Consider omitting Paradise Spring staff from New STAR Orientation, as it mostly covers hotel policies that do not apply to Paradise Springs.

    Recommends
    Neutral Outlook
    No opinion of CEO

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